Mercedes-Benz of Arrowhead

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Reviews

Average Ratings

4.5
209 lifetime reviews. Includes reviews of Mercedes-Benz of Arrowhead from DealerRater.com
  • Great Buying Experience
    May 20, 2017

    This was my first visit to this dealership and I couldn't be happier with their method of doing business. My salesman, Jeff Lane, was very helpfu...


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    This was my first visit to this dealership and I couldn't be happier with their method of doing business. My salesman, Jeff Lane, was very helpful in ;making me feel comfortable and appreciated. Getting a ;new car is never a good experience, but Jeff certainly turned my thinking around. Jeff's assistant, Carlos Delgado, must be commended for showing me the cars I was interested in and taking me for a test drive. He is extremely knowledgeable, professional and friendly. I didn't go in expecting to get a new MB C300 Cabriolet but I did and I feel very good about it. I was introduced to several other people at the dealership, Todd Davidson and Matt Kinder who treated me very well and with respect. I was also introduced to Chris Dodd, who would be my service repressentative when needed. He was also very professional and friendly. All in all, this was a very positive experience and I'm glad I got my new car from them. I did trade in my 2004 CLK 320 Cabriolet which lasted a very long time. I'd never had a car for 14 years but it certainly still looked like new and served my needs very well. Their conciege service is phenomenal Brad came out to my house to educate me about all the high technology in this car. He was very knowledgeable, professional and friendly. What fabulous service!

    Does recommend this dealer

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  • Great Service Writer
    May 16, 2017

    My Mercedes E350 was getting ready to be serviced called Phil Tiemeier to find out what the cost of repair would be, when he picked up the phone ...


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    My Mercedes E350 was getting ready to be serviced called Phil Tiemeier to find out what the cost of repair would be, when he picked up the phone he said who he was returning my call very friendly on the phone and ask me how my wife and I were doing. I said fine I ask him about the price and he told me what it would cost for this service made an appointment for 9:00am on Tuesday when we arrived we were greeted by Phil with a friendly smile and a hand shake again ask how we were. This is the kind of service that should be done in all dealerships. Phil Tiemeier is the thee best at Mercedes Benz of Arrowhead in Peoria ,Arizona. Mercedes needs more people like Phil because if you had people like Phil I guarantee your business would double. It will be a sad day when Phil retires because you don't find them like him anymore. Reverend Thomas and Michelle McMullen Sr. Avondale, Arizona.

    Does recommend this dealer
    Came in for service or repair

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  • Great experience as always!
    March 28, 2017

    Grady was great along with everyone else! He got us into the new car we wanted and even stayed late to accommodate us. He kept in communication wi...


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    Grady was great along with everyone else! He got us into the new car we wanted and even stayed late to accommodate us. He kept in communication with us over the past couple weeks until we decided on the car. The finance depetament (John?) was also great and was kind to stay late on a Sunday to help us!

    Does recommend this dealer

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  • Great communication and sales experience
    March 27, 2017

    The communication and sales experience I had was great. I purchased a CPO vehicle and the email and phone communication was always clear and to th...


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    The communication and sales experience I had was great. I purchased a CPO vehicle and the email and phone communication was always clear and to the point. Thanks to Grady for coordinating all of the details!

    Does recommend this dealer

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  • Excellence
    March 21, 2017

    Exceptional sales personnel, we worked with Mike Slovak who did an outstanding job from working the sale to explaining the features in the car. Se...


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    Exceptional sales personnel, we worked with Mike Slovak who did an outstanding job from working the sale to explaining the features in the car. Service is outstanding, purchase was quick, delivery was very thorough. Overall was a very nice experience.

    Does recommend this dealer

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  • Very impressed with Grady Flowers, salesman.
    March 5, 2017

    Really enjoyed the kind spirited greeting we received at arrowhead Mercedes. Our salesman, Grady Flowers was so very helpful in our selection and...


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    Really enjoyed the kind spirited greeting we received at arrowhead Mercedes. Our salesman, Grady Flowers was so very helpful in our selection and consideration of buying a Mercedes-Benz. I would certainly recommend this dealership to anyone considering the purchase of a new high-end vehicle.

    Does recommend this dealer

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  • Great sales experience
    January 23, 2017

    I leased a new vehicle and it was an overall great experience. Very friendly and easy to work with. I highly recommend them and plan on going th...


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    I leased a new vehicle and it was an overall great experience. Very friendly and easy to work with. I highly recommend them and plan on going there for my next car.

    Does recommend this dealer

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  • Great people
    January 16, 2017

    Dave Motola was very knowledgeable and helpful. Dave got me in and out with a great deal within less than 3 hours. Couldn't ask for better servi...


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    Dave Motola was very knowledgeable and helpful. Dave got me in and out with a great deal within less than 3 hours. Couldn't ask for better service. Outstanding guy

    Does recommend this dealer

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  • Satisfied
    January 10, 2017

    Great service and fast transaction. Very clean facility. We are treated so well with all the people involved. Me and my husband highly recommend M...


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    Great service and fast transaction. Very clean facility. We are treated so well with all the people involved. Me and my husband highly recommend Mercedes Benz of arrowhead.

    Does recommend this dealer

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  • I will absolutely be a repeat customer
    December 29, 2016

    Dave Motola made the whole buying experience a hassle free one. I needed to buy my GLS 450 as Christmas gift for my wife and wanted it to be a sur...


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    Dave Motola made the whole buying experience a hassle free one. I needed to buy my GLS 450 as Christmas gift for my wife and wanted it to be a surprise and so I asked that we not have any phone calls or e mail exchanges. Not only did Dave and the other dealership guys listen to my request but they expedited everything With both of my onsite visits as well.

    Does recommend this dealer

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