Mercedes-Benz of Arrowhead

New 866-480-0668 Dealer Website
Used 866-479-6717 Email Dealer
Service 866-479-8824

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Reviews

Average Ratings

5.0
Average based on 83 reviews.
  • New car mercedes cargo van Sprinter

    I'm so happy with this service for the new Mercedes cargo van I will recommend to everybody


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    I'm so happy with this service for the new Mercedes cargo van I will recommend to everybody

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Grady Seasons

    Drove into Phoenix from Oxnard. Had car trouble and had no time to waste. Your dealership was awesome. I have never received service as fast as yo...


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    Drove into Phoenix from Oxnard. Had car trouble and had no time to waste. Your dealership was awesome. I have never received service as fast as your team provided. A guy named Jay lead the efforts. I got home just in time for my sisters wedding. Thank you for your great service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Peter Kagaro

    My car is my life. I make my living traveling to all parts of Arizona. I can not afford any down time for vehicle problems. I recently visited you...


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    My car is my life. I make my living traveling to all parts of Arizona. I can not afford any down time for vehicle problems. I recently visited your dealership and I was treated with excellent service. A service rep named Jay took care of me. I was in and out and back on the road. Efficiency in service is important to me and have found it difficult to find great service in the past. Great job guys! PS I enjoyed the snacks, I had not eaten all day

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service Experience

    I'm always impressed when I take my car to this dealership for service. I was recently greeted by a friendly young man named Jay who got the car i...


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    I'm always impressed when I take my car to this dealership for service. I was recently greeted by a friendly young man named Jay who got the car in and set me up with the service adviser Adrian. I got the B service package and was very pleased with the service. My car is always delivered to me washed and cleaned inside and out and looks great. I can think of many instances where I've been disappointed with customer service at stores and restaurants, it's refreshing that some places like this Mercedes dealer still know how to treat a customer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Outstanding Mercedes Dealer

    Jeff Lane is a very reputable person. He went out of his way to not only get me the car I wanted through a dealer swap but gave me an outstanding ...


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    Jeff Lane is a very reputable person. He went out of his way to not only get me the car I wanted through a dealer swap but gave me an outstanding deal on the car. He was direct, honest and did exactly what he said he would do. There were no surprises. We communicated for weeks back and forth to get the deal done and he found ways to save me money that I had not thought of. In addition he allowed me to keep my other Mercedes on his lot as a curtesy to me, until the new owner could pick it up. Then about a week after the sale he sent a gentleman, Chris, to my home to make sure I understood all the intricacies of the vehicle. Besides Jeff, Todd Davidson in financing was also very straight forward, no surprises and very hospitable. Other people I met at the dealership, though I don't know their names, were equally polite and eager to help me. I will go out of my way to do business with this dealership. Outstanding service. I HIGHLY recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • I love this Mercedes Benz dealership

    I love this Mercedes Benz dealership. Everyone there is great to work with, I am always treated like I am their favorite customer, and I always fe...


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    I love this Mercedes Benz dealership. Everyone there is great to work with, I am always treated like I am their favorite customer, and I always feel like I receive a great deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best experience purchasing a car ever had.

    The dealership has a very different feel from other Mercedes Dealers I visited and my salesman Bob made me feel comfortable, yet was diligent abou...


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    The dealership has a very different feel from other Mercedes Dealers I visited and my salesman Bob made me feel comfortable, yet was diligent about getting me in the right car and informing me of all the vehicles' features.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • informative, kind and professional

    Rob the sales agent was informative, kind and professional. And the vehicle quality is amazing.


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    Rob the sales agent was informative, kind and professional. And the vehicle quality is amazing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very happy with my sales experience!

    As long as their are salesmen/women of the caliber of Stephen we will be back!


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    As long as their are salesmen/women of the caliber of Stephen we will be back!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The service and knowledge of salesman was great

    The service and knowledge of the salesman was great! The automobile is wonderful.


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    The service and knowledge of the salesman was great! The automobile is wonderful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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