[{"id":579056,"firstName":"Eric","lastName":"Outcalt","titleText":"General Manager","emailTxt":"eric@autogalleryimports.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":48431,"dealerEmpStartDtUtc":"1543622400","industryStartDtUtc":"1246406400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":579060,"firstName":"Jaime","lastName":"Miranda","titleText":"Luxury Brand Specialist","emailTxt":"jaime@autogalleryimports.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":48431,"dealerEmpStartDtUtc":"1548979200","industryStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":399329,"personPtyId":31136559,"firstName":"Steve","lastName":"Ben","titleText":"Business Manager","shortBioText":"The reason I choose to work with Auto Gallery Imports for so long is due to the honesty and integrity of the company. Customer satisfaction is the # 1 goal for Auto Gallery and for me. We choose the cream of the crop and stand behind our cars. We understand referrals & repeat business is the key to success, and that is why we do everything we can to keep or customers happy. Thank you for giving us the opportunity to assist you with your next car purchase like many other happy customers.","emailTxt":"steve@autogalleryimports.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":89,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/48431/employees/c30f53d7d03e.jpg","drDealerId":48431,"dealerEmpStartDtUtc":"1099267200","industryStartDtUtc":"1099267200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":411322,"personPtyId":31139060,"firstName":"Mike","lastName":"Haim","titleText":"Luxury Brand Specialist","emailTxt":"mike@autogalleryimports.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/48431/employees/a3fa50eead74.jpg","drDealerId":48431,"dealerEmpStartDtUtc":"1328054400","industryStartDtUtc":"1298937600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":605690,"firstName":"Naishley","lastName":"Duge","titleText":"Luxury Brand Specialist","shortBioText":"Dedicated car sales professional with experience in both new and pre-owned vehicles. Extensive knowledge of cars. Including a diverse range of makes and models. Professional team player willing to assist team members in providing the best customer service possible. Excellent communication and customer service skills to ensure that customers feel comfortable and are able to make an informed purchase.","emailTxt":"naishley@autogalleryimports.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":48431,"dealerEmpStartDtUtc":"1556668800","industryStartDtUtc":"1556668800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":652476,"firstName":"Christian","lastName":"Dominguez","titleText":"Media Director","emailTxt":"chris@autogalleryimports.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":48431,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":579665,"firstName":"Jon","lastName":"Navas","titleText":"IT Manager","emailTxt":"jon@autogalleryimports.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/48431/employees/924d1979d5ff.jpg","drDealerId":48431,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":650450,"firstName":"Will","lastName":"Cruz","titleText":"Luxury Brand Specialist","emailTxt":"will@autogalleryimports.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":48431,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Sales"}]

Auto Gallery Imports Inc.

3.9 out of 5 3.9
Rectangle 48
Sales 10:00 AM - 5:00 PM

Auto Gallery Imports Inc. Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

Closed

Sunday

10:00 AM - 5:00 PM

About Our Dealership

Dealer on Cars.com since December 2007

At Auto Gallery Imports Inc. we select only the finest pre-owned vehicles to retail to our loyal customers. Our vehicles go through a thorough 110 point inspection by our top service technicians to make sure you get to choose from the finest vehicles available.

...



Featuring an extensive inventory of new, certified and pre-owned vehicles, Auto Gallery Imports Inc. is home to the largest selection of luxury used vehicles in New York State. Auto Gallery Imports Inc. is New York's Largest Luxury Car Dealership.

Our clients receive the unparalleled care, information, and assistance they deserve when it comes to making the right choice.

"Our passion is providing you with a world-class ownership experience."

Reviews

3.9 out of 5 3.9
285 lifetime reviews. Includes reviews of Auto Gallery Imports Inc. from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 1, 2020

    They leave cars listed with low prices that are sold or don't exist so you'll call. Dumb.

    1.0 out of 5
    Customer Service
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 15, 2020

    ROCEED WITH CAUTION and BEWARE!!!! Thank goodness for google reviews. I live about 6 hours away from this dealership both Josh and Brittany sent emails.... I saw all of the great cars listed online with all of the FAKE awesome prices and thought I am going to get one. BUT then I read a review from a Google guide that said the DEALERSHIP is a SCAM and the cars are BAIT and SWITCH. So I called the number on the review for clarity. Out of 4 cars that I inquired about 3 that the previous sales people told me were there a few minutes prior the mysterious Lisa said were sold and the 4th car was at Mercedes being serviced. What lies!! I asked about the SPECIALS and got instantly placed on hold by the someone claiming to be Lisa. She never got back on the phone and left me on hold 24 mins 13 seconds. I hung up and called back to no answer. I called back again and a got put on hold then transferred to the front desk then forwarded to a BDCB voicemail. I would say that this Dealership is a complete Scam take my advice and stay away.

    1.0 out of 5
    Customer Service
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?

    Worked with:
    Jaime Miranda

    Luxury Brand Specialist

    (4.9) 9 reviews

    Naishley Duge

    Luxury Brand Specialist

    NOT RATED

  • February 5, 2018

    I normally don't buy from dealers because of the bad reputation they carry with them but this dealer showed me the opposite. Sergio was a nice guy and... found me an amazing 535XI. Steve listened very carefully to my needs and made them possible.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 15, 2020

    PROCEED WITH CAUTION and BEWARE!!!! Thank goodness for google reviews. I live about 6 hours away from this dealership both Josh and Brittany sent emails.... I saw all of the great cars listed online with all of the FAKE awesome prices and thought I am going to get one. BUT then I read a review from a Google guide that said the DEALERSHIP is a SCAM and the cars are BAIT and SWITCH. So I called the number on the review for clarity. Out of 4 cars that I inquired about 3 that the previous sales people told me were there a few minutes prior the mysterious Lisa said were sold and the 4th car was at Mercedes being serviced. What lies!! I asked about the SPECIALS and got instantly placed on hold by the someone claiming to be Lisa. She never got back on the phone and left me on hold 24 mins 13 seconds. I hung up and called back to no answer. I called back again and a got put on hold then transferred to the front desk then forwarded to a BDCB voicemail. I would say that this Dealership is a complete Scam take my advice and stay away.

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    Friendliness
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    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 13, 2020

    CALLED TO SPEAK TO ERIC , OFFICE GIRL SAYS HE IS TO BUSY, SHE SAYS PLEASE E-MAIL HIM FOR A RESPONDS, WELL GUESS WHAT NO RESPOND THAT WAY EITHER

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    Friendliness
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    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    Eric Outcalt

    General Manager

    (5.0) 12 reviews

  • 1.0 out of 5
    March 11, 2020

    This place is a total scam!! Do not waste your time here at all.. They label the cars at high prices and call you and lower the prices. The sales representative... Naishley told us the price and we agreed on it and we asked couple of times if there was other fees or not she said no all the time.. we were suppose to pay the price of the car we agreed upon, taxes and dmv fee..we made the deposit and 2 days later we were to come sign the contract and get the car.. Guess what they did to me?? We sat down with the financial specialist, Steve, he gave us a whole different price, almost 4000$ more than what we agreed because there were the hidden fees..The saleswoman came and she changed what she said saying there were other fees which was a total lie.. And the financial specialist, instead of giving the price we agreed on kept making it higher.. What they do there is a total scam. This is not a honest business at all. They all there to scam you and get extra money that you worked hard for.. They did not even refund me my deposit properly.. I will be taking this to the consumer affairs department because what they do is totally unacceptable and against the business law.. !!! Stay away from this business everyone!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    February 9, 2020

    Jaime Miranda, is the man hands down! He was able to get me approved & not only that in the vehicle I had my eyes set on. He was professional, warm welcoming,... friendly, & very diligent about his work ethics. Best yet, I did not even need someone to co-sign for me, I was able to get the vehicle I wanted w/ out putting someone's else's credit in the way. I will definitely return back, for my NEXT vehicle I purchase. He made me leave happy & satisfied w/ his efficient results!!! As far as Steven Ben, goes my experience w/ him was pleasant he will give you insight on advice as far as what's holding your credit down & what you can do to make it STRONGER for a higher credit score. This is a major BONUS, none the less!

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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jaime Miranda

    Luxury Brand Specialist

    (4.9) 9 reviews

    Steve Ben

    Business Manager

    (4.3) 89 reviews

  • 1.0 out of 5
    February 5, 2020

    they sold me a messed up car that needed maintenance in radio fix i'm not pleased on how they do things in bad customer services

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    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    Eric Outcalt

    General Manager

    (5.0) 12 reviews

    Mike Haim

    Luxury Brand Specialist

    NOT RATED

  • 5.0 out of 5
    February 1, 2020

    Naishley was really great. she made the process really easy I wouldn't want it no other way she was persistent. This dealership is the best place I've... been so far. the managers go above and beyond to make it happen for the customer. 5 star service from now on all of my cars I'll get from Naishley at Auto Gallery imports. Thank you again.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    Steve Ben

    Business Manager

    (4.3) 89 reviews

    Naishley Duge

    Luxury Brand Specialist

    NOT RATED

  • 5.0 out of 5
    January 31, 2020

    Steve Ben one of the best I came across, try is best to make u approve and get a car highly recommended. U will never regret going there

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    Friendliness
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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Ben

    Business Manager

    (4.3) 89 reviews

    Naishley Duge

    Luxury Brand Specialist

    NOT RATED

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