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Auto Gallery Imports Inc.

Rectangle 48
Sales 9:00 AM - 8:00 PM

Auto Gallery Imports Inc. Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

Closed

Sunday

10:00 AM - 5:00 PM

About Our Dealership

Dealer on Cars.com since December 2007

At Auto Gallery Imports Inc. we select only the finest pre-owned vehicles to retail to our loyal customers. Our vehicles go through a thorough 110 point inspection by our top service technicians to make sure you get to choose from the finest vehicles available.

...



Featuring an extensive inventory of new, certified and pre-owned vehicles, Auto Gallery Imports Inc. is home to the largest selection of luxury used vehicles in New York State. Auto Gallery Imports Inc. is New York's Largest Luxury Car Dealership.

Our clients receive the unparalleled care, information, and assistance they deserve when it comes to making the right choice.

"Our passion is providing you with a world-class ownership experience."

Reviews

4.4 out of 5 4.4
206 lifetime reviews. Includes reviews of Auto Gallery Imports Inc. from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 15, 2018

    Sergio was extremely helpful in getting me the car I wanted. He was also interested in making it fit within my monthly budget. I???m very happy that I... decided to come to this dealership.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Ben

    Finance Manager

    (4.6) 57 reviews

    Sergio Rozin

    Product Specialist

    (4.6) 40 reviews

  • 5.0 out of 5
    September 26, 2018

    I came to Auto Gallery not knowing if i would get approved for a car & walked out the same day with a new BMW. I worked with Brandon & he made sure everything... went smooth for me. I would recommend to anybody going to Auto Gallery Imports to work with Brandon.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brandon Duncan

    Product Specialist

    NOT RATED

  • February 5, 2018

    I normally don't buy from dealers because of the bad reputation they carry with them but this dealer showed me the opposite. Sergio was a nice guy and... found me an amazing 535XI. Steve listened very carefully to my needs and made them possible.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 25, 2018

    Please be careful - similar to many other reviews online, dealership has yet to provide me with a second key or GPS/Nav satellite chip (as well as a few... other missing pieces they promised they would have for me.) One month later, no one returns phone calls or voicemails, I'm calling every day asking for updates, being told someone will get back to me but that never comes to fruition. Hard hit my credit twice without asking if it was alright to do another inquiry (credit is good, but they didn't get the first request so went ahead on another without making me aware.) Shame because they specifically ask for positive reviews to be written but there isn't actually anything positive to account for. If you purchase a car here, do not leave the lot until you have everything they sold you because it seems to be absolutely impossible to get it from them after the fact.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.8 out of 5
    July 27, 2018

    Staff members, Sam, Steve, and Brian were all welcoming and accommodating. They ensured great satisfaction by meeting my needs accordingly. They maintained... a certain level of professionalism and honesty, which made my whole experience pleasurable and painless.

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Ben

    Finance Manager

    (4.6) 57 reviews

    Sam Saleem

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    July 24, 2018

    I absolutely loved my experience here at auto gallery Westbury. Everyone who works here is extremely friendly & understanding. I walked in knowing what... car I wanted & knowing the price range that I can afford, fortunately my sales person, Sergio, as well as the rest of the team was able to work with me to get what I wanted, I walked out with the car 2 days later! there were some things on the car that I wanted to get fixed & I was able to bring it back to get touched up at no additional cost, which I can???t say the same about other dealers. Overall, if you???re looking to finance a nice used vehicle, this is the place to look. I researched them online for 2 years prior to stepping foot inside of their location & I???m glad that I did because I can???t see myself purchasing a car elsewhere!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sergio Rozin

    Product Specialist

    (4.6) 40 reviews

  • 5.0 out of 5
    July 23, 2018

    Came in to test drive multiple vehicles, and was put into multiple cars. Wasnt given a limit on how many cars i could drive and fell in love with acouple.... Brian and sergio both assisted me in finding the right one and answered every possible question i had and more. I was satisfied with how i was treated and how busniess was done. These guys are in the busniess to not only sell you a car, but make you a life time customer.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Ben

    Finance Manager

    (4.6) 57 reviews

    Sergio Rozin

    Product Specialist

    (4.6) 40 reviews

    Sam Saleem

    Sales Manager

    NOT RATED

  • 1.0 out of 5
    July 19, 2018

    I am a legitimate buyer interested in an almost $40,000 car I saw on Cars.com. I responded on the site and got a robo response, but when I tried to email... a couple of times I got no response. I called twice and talked to a lady who assured me that she would have somebody call me, nothing. Luckily I found something I liked even better on another site.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    July 9, 2018

    Their prices are purposely priced low because they assume a ridiculous deposit in their fine print. They also know that these do not translate properly... across third parties such as cars.com and they blame it on them. If they were honest and upfront, their prices would show the number for the vehicle, and not one minus a deposit they selected. They might as well list their vehicles for $0.01 and then assume a $30000 deposit. It's the same thing. Also, they want to charge for delivery fee's. Yes, you are understanding that correctly. They are charging you a delivery fee for where they sourced the vehicle from rather then all the more reputable dealerships that actually include any costs into the full price the vehicle is listed for. So the breakdown is = Cost of car (shown after subtracting assumed deposit) + $4000 (assumed random deposit to make car look cheaper) + delivery fee ($750) + other dealer fee's that I didn't bother going into.

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    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Auto Gallery Imports

    Hi Steve I would like to resolve the issue that you had as far as the price is concerned we do not do the assume down payment technique like most of o...ur competitor. I do apologize for your experience. I would like to offer you an additional $1000 off my internet price. please let me know. Thanks

  • 2.0 out of 5
    July 8, 2018

    Very frustrating and poor experience overall. I went to Auto Gallery Imports as I was interested in purchasing a used 2015 S550 coupe/ 2015 CLS AMG. ... After seeing both vehicles, I was assured by Eli that I could put a deposit on the cars, so I could come back during the week with my mechanic to review the car in more detail. After putting a deposit on both cars the same day (Sunday), I returned to the dealership with my mechanic that Tuesday, and was told by Sergio (took over for Eli as he was on vacation) that the S550 coupe was sold about 40 minutes ago... Needless to say I furious, so Steve the manager took over, and promised to attempt to make things right by finding another S550 coupe. Although his team did not succeed in this endeavor, I did appreciate their attempt, but the lack of communication was a serious challenge in this situation.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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