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Reviews

Average Ratings

4.7
270 lifetime reviews. Includes reviews of Bayside Volkswagen from DealerRater.com
  • They are the best

    just got a pre-owned 2012 jetta se at this dealer , John Vass was the sales . I really recommend the people go to them to buy VW . John is very ho...


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    just got a pre-owned 2012 jetta se at this dealer , John Vass was the sales . I really recommend the people go to them to buy VW . John is very honest , fully respected to the customers Go to bayside VW , Talk to John Vass LEO

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Service
    January 31, 2017

    John Albanese and David Steinberg are my 2 favorite dealers to work with for my car needs. Angelo Alexiadis was a great negotiator who greatly ac...

    Bayside Volkswagen

    Hi Lysa, Thank you for taking the time to share your positive experiences here at Bayside Volkswagen! We pride ourselves on customer satisfaction!...


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    John Albanese and David Steinberg are my 2 favorite dealers to work with for my car needs. Angelo Alexiadis was a great negotiator who greatly accommodated to me as a returning loyal customer. Chris Albanese is always attentive when I bring my car for service at the Great Neck location. Great overall customer service provided from these men, thank you Bayside VW!

    Does recommend this dealer
    Bayside Volkswagen

    Hi Lysa, Thank you for taking the time to share your positive experiences here at Bayside Volkswagen! We pride ourselves on customer satisfaction! I will be sure to pass your praises on to Chris, John, David and Angelo!


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  • Best car purchase experience
    January 29, 2017

    Just picked up a new Passat yesterday. I worked with Andrew and Angelo. This is the second time in 3 years Angelo has helped me. The experience...

    Bayside Volkswagen

    Thank you for your kind words! I am so glad to hear that you have had so many positive experiences at Bayside Volkswagen! We hope to continue to e...


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    Just picked up a new Passat yesterday. I worked with Andrew and Angelo. This is the second time in 3 years Angelo has helped me. The experience is wonderful. Both gentlemen are true to their words. They are straight shooters. The deal I got over the phone was the same when I picked up the car. Please give this dealership a chance. I make my journey here every three years from Brooklyn passing other VW dealerships along the way. Thank you Andrew and Angelo for another great car leasing experience.

    Does recommend this dealer
    Bayside Volkswagen

    Thank you for your kind words! I am so glad to hear that you have had so many positive experiences at Bayside Volkswagen! We hope to continue to exceed your expectations in the future. I will pass your kind words on to Angelo and Andrew.


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  • Simply the best!!!
    January 27, 2017

    Wehave leased about 9 cars from Angelo and Jeff and they are STRAIGHT SHOOTERS!! No games or gimmicks. I have recommended numerous people to them....

    Bayside Volkswagen

    Thank you for taking the time to review our dealership! We appreciate your continued business, support and recommendations! I will be sure to pass...


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    Wehave leased about 9 cars from Angelo and Jeff and they are STRAIGHT SHOOTERS!! No games or gimmicks. I have recommended numerous people to them. Keep up the Great Work. Ana and Roland

    Does recommend this dealer
    Came in for service or repair
    Bayside Volkswagen

    Thank you for taking the time to review our dealership! We appreciate your continued business, support and recommendations! I will be sure to pass your praises on to Jeffrey and Angelo!!


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  • Turned a stressful situation into a good deal.
    January 27, 2017

    I went to the Bayside dealership, which was a distance from my home, to trade in my car and to get the best price on a 2017 Jetta. The salesperson...

    Bayside Volkswagen

    Thank you for your high ratings and kind words about our dealership! We pride ourselves on our knowledgeable and honest staff who have your best i...


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    I went to the Bayside dealership, which was a distance from my home, to trade in my car and to get the best price on a 2017 Jetta. The salesperson and manager were professional and transparent. We negotiated a fair price for my trade and lease price. Not once did I feel like they were lying to me. They went beyond to make sure I was comfortable with the deal and with my new vehicle. Well done and thank you Inki Min and Angelo Alexiadis.

    Does recommend this dealer
    Bayside Volkswagen

    Thank you for your high ratings and kind words about our dealership! We pride ourselves on our knowledgeable and honest staff who have your best interest in mind. We appreciate you taking the drive to Bayside! Congrats on the new 2017 Jetta!!


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  • Horrible experience such a dishonest dealership
    January 18, 2017

    I purchased a new VW from this dealer only to find out that the car was repaired due to water damage and yet it was still sold to me as "new". Suc...

    Bayside Volkswagen

    We are looking into this internally. In the meantime, feel free to contact us so we can resolve the issue at hand. Thank you.


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    I purchased a new VW from this dealer only to find out that the car was repaired due to water damage and yet it was still sold to me as "new". Such a horrible experience. What thieves !!! The managment was so dishonest and kept lying to me when i confronted them with the evidence. I only have bad words for this dealership. They took advantage of my trust. Then their service department lied and tried to change their story and get me to pay for repairs. After hiring an Attorney, only then was I able to get partial resolution. What a dishonest dealership

    Does not recommend this dealer
    Bayside Volkswagen

    We are looking into this internally. In the meantime, feel free to contact us so we can resolve the issue at hand. Thank you.


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  • Best Car Shopping Experience Ever
    November 16, 2016

    Everyone at Bayside VW is terrific, but our sales associate, Shawn Brown was absolutely amazing. He was knowledgable, helpful and the nicest car s...

    Bayside Volkswagen

    Thank you for your kind words about Bayside Volkswagen! We pride ourselves on our hospitality, and it is great to hear how relaxing your experienc...


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    Everyone at Bayside VW is terrific, but our sales associate, Shawn Brown was absolutely amazing. He was knowledgable, helpful and the nicest car sales person we've ever dealt with. He made our leasing process carefree and trouble free. Very highly recommended.

    Does recommend this dealer
    Bayside Volkswagen

    Thank you for your kind words about Bayside Volkswagen! We pride ourselves on our hospitality, and it is great to hear how relaxing your experience was! We will be sure to pass your praises on to Shawn. We look forward to seeing you again in the future!


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  • Excellent Experience
    November 3, 2016

    I worked with Andrew and his team. Andrew answered all my questions and together we were able to find my family a perfect car for us and we had f...

    Bayside Volkswagen

    Thank you for your very kind review of our dealership and your 5-Star Rating! Also, congratulations on your new car! It's great to hear that not...


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    I worked with Andrew and his team. Andrew answered all my questions and together we were able to find my family a perfect car for us and we had fun doing it. The whole team was positive, friendly, knowledgeable and professional. We got a car that we can afford and that we love to drive. I expect to go to them for my next car. Thank you!

    Does recommend this dealer
    Bayside Volkswagen

    Thank you for your very kind review of our dealership and your 5-Star Rating! Also, congratulations on your new car! It's great to hear that not only was Andrew K. very helpful with your car buying experience, but our whole team was involved in such a positive way to make sure you left with a car you not only can afford but one that you love to drive. We look forward to seeing you back real soon!


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  • Habitual and Repeated Poor Treatment of the Customer
    October 25, 2016

    Habitual and Repeated Poor Treatment of the Customer...


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    Habitual and Repeated Poor Treatment of the Customer...

    Does not recommend this dealer

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  • Volkswagen are you serious?
    October 14, 2016

    Oh my, I never had this before. The dealership is rejecting me from repairs all the time. First my car was hit badly by someone, their full respon...

    Bayside Volkswagen

    We apologize that you are unhappy with any repairs that were not covered by your insurance company, but they also were not covered under your war...


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    Oh my, I never had this before. The dealership is rejecting me from repairs all the time. First my car was hit badly by someone, their full responsibility. Body shop spent over $10k to fix body part, so not any mechanical issues involved? Must be. My board light has different lights on and off, from engine light to flattire light to driving light etc. The one-year-old battery was dead two times in the month, and AAA driver told me there must be some loose connections which could even lead to fire. Your dealership said the engine light reason is the bad part under extended warranty, it's a free fix. But I am confused why the light is on this month, and it never happened before. I cant even make a copy of the key here because it's registered under my spouse's name, even I was given the authorization, and show the signature. My spouse just cant go there to order the key personally due to the distance.

    Does not recommend this dealer
    Came in for service or repair
    Bayside Volkswagen

    We apologize that you are unhappy with any repairs that were not covered by your insurance company, but they also were not covered under your warranty here. Also, we do feel bad that you can't get your duplicate key made here. It is the manufacturer's policy that any key made must be taken care of by the person who the vehicle is registered under to protect against theft. We do advise that your wife goes to a closer Volkswagen dealer and get the key duplicated there. We hope to see you back again soon so we can move forward with our relationship.


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