I arrived at 8:30 am to receive an oil change for my vehicle. The staff member notified me of an hour and half wait time which seemed reasonable to me.... I was able to wait in the waiting area which was very clean and comfortable. I was there for just under the hour and half when another service member approached me to tell me my vehicle was just about done and was in great condition. The wait was reasonable and they provided a car wash with the service! Great experience!
The service techs and customer service are always friendly and knowledgeable. I have been taking my vehicle to the Honda Express in Katy since 2013 and... highly recommend that location.
Service was excellent Staff members are very nice and friendly. I wish the shuttle service was both ways, instead of only drop off. It is unique to this... location.
I strongly recommend Honda in Katy TX. They always think first on my security and protect my car value first...it is a good indeed way to make business... in a win win situation
Its always an awesome visit. They're always super polite and professional. I love the new process for the Express Center. Keep up the great work!!
Curtis was very informative and gave me some awesome recommendations to keep my Honda Accord running properly. I purchased my Honda here in 2016 and it... was one of the easiest, simplest, and quickest process EVER!!! My experience was so amazing I recommend my sister here and she received the same hospitality purchasing her vehicle. My Honda has received service here every 3-4 months since 2016 and I've never been disappointed. Thank you Honda Cars of Katy and keep up the superb customer service!!!
Excellent service, people very friendly they said my car is going to be ready in couple hours but it was much less than that thank you guys!
Your facility is good, you need to give your clients some chewables while waiting for transaction, your coffee is not enough. Your neighbor Toyota Don... McGill make their clients feel real good.
Great service and staff very professional and responsive. Completed on time clean and all repairs noted with other recommendations. Would recommend to... all friends and family
Very professional caring and educated in all aspects! I would recommend this dealership! I will buy my next car from them and use their service!