Wallace Imports of Johnson City

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Reviews

Average Ratings

4.8
18 lifetime reviews.
  • Outstanding Service and an Excellent Price

    I walked onto the lot and the salesmen offered assistance. Between the two of them I found the exact Outback that I wanted and could afford on my ...


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    I walked onto the lot and the salesmen offered assistance. Between the two of them I found the exact Outback that I wanted and could afford on my budget. They were friendly, non-demanding, and never put those stereotypical salesman pressure tactics on me. I went into the finance office and was shown my contract which was, as they had promised, the deal we worked out. Nothing new there. I was even called to come back the next day because they found a way to save me MORE money and they drafted a new contract. That phone call saved me over $1,300 and they could have easily allowed it to slip by. Needless to say, this was my best experience buying a new car and I would highly recommend Wallace Imports of Johnson City to all my family and friends. I got one of the safest vehicles to fit into a budget I can afford and I had a great experience buying it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buyer

    This past Saturday I brought my friend up to Wallace imports of Johnson City. Jake had been turned down at every other dealership because of his l...


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    This past Saturday I brought my friend up to Wallace imports of Johnson City. Jake had been turned down at every other dealership because of his lower credit score. Within just a few hours of working with the banks they not only got Jake approved for a brand-new 2016 VW Jetta but also got him the payment that he needed. My husband and I have leased FOUR cars from Jeff Alpern at Wallace imports of Johnson City and have always been treated like family since the first day we walked in. Not only have they been good to us but they have been good to everyone we have referred to them and we cannot say thank you enough. There is not another dealership in the world we would trust like we do Wallace Imports of Johnson City.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My new Subaru

    Wallace has been the dealership of choice for five cars in my family. I tried my local dealership first and several online before trying Wallace. ...


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    Wallace has been the dealership of choice for five cars in my family. I tried my local dealership first and several online before trying Wallace. The internet manager was very helpful in answering all my questions. When I arrived in person, Trevor was the salesman that approached me. Lucky me!!! Trevor listened to what I was looking for and what details were important in my new purchase. I'm the proud owner of a 2017 Crosstrek and I am telling EVERYONE about Trevor and Wallace Imports!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fantastic online and In Person experience

    I was interested in a used car they had on the internet. After initial contact I gave them a call and offered an out the door price which was acce...


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    I was interested in a used car they had on the internet. After initial contact I gave them a call and offered an out the door price which was accepted. An hour later I arrived and test drove the car and finished the deal. A very fast transaction, No pressure salespeople and NO surprises. Travis and Shawn are very pleasant to deal with. I could not have asked for a better experience. They even filled the tank before I left. Highly recommend Wallace Imports

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2017 Forester

    I purchased a 2017 Subaru Forester from Chris Trent at Wallace Imports of Johnson City. It was a great experience very easy-going dealership not t...


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    I purchased a 2017 Subaru Forester from Chris Trent at Wallace Imports of Johnson City. It was a great experience very easy-going dealership not too pushy I would recommend them to anyone. If you go there ask for Chris I know he will take good care of you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Just looking

    Just appreciated the way they let me look on my own before asking me if I needed help!!!


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    Just appreciated the way they let me look on my own before asking me if I needed help!!!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Excellent salesman (Dan Witt) and great service

    We really enjoyed purchasing our new car from Dan. He was very helpful and provided us a pressure free environment to purchase our new 2016 Subaru...


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    We really enjoyed purchasing our new car from Dan. He was very helpful and provided us a pressure free environment to purchase our new 2016 Subaru Crosstrek. He is probably the best salesman that we have ever had the privilege of working with. We have been super pleased with our experience at Wallace Imports of Johnson City and our new car. We really enjoyed Dan our salesman and Shawn Carr the finance guy. A+ excellent experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • I have my first New car!

    I now have my very first new car! Several other dealerships told me they had a manual Crosstrek on the lot- when actually the vehicles were in tra...


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    I now have my very first new car! Several other dealerships told me they had a manual Crosstrek on the lot- when actually the vehicles were in transit. I wanted to see this vehicle in person, Wallace Imports actually had one on the lot. Stan was an excellent sales person to work with, no pressure during the time that I went home to "think about it", I even added some dealer accessories to the Crosstrek, which was an easy process as well. I drove past several other Dealers to see what Wallace had, and I now have a fantastic relationship with Wallace Imports & STAN! It's worth the drive to Johnson City!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer Service at It's Best

    I was out for a "Sunday" drive looking at new cars (not really looking to buy a new vehicle), stopped to look at what Wallace Imports had on the l...


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    I was out for a "Sunday" drive looking at new cars (not really looking to buy a new vehicle), stopped to look at what Wallace Imports had on the lot. I spotted a Volkswagen CC that I just had to have. I am a busy business manager with no spare time on my hands. I have never had an easier buying experience. My sales consultant Mike Miller was the best "car salesman" I've ever dealt with. He kept in touch with me had everything ready when I came in to purchase my CC. I value customer service. I have recommended Mike and Wallace Imports to all of my associates. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Billy & Brenda of Kingsport

    We purchased our first 2003 Subaru Forester at Wallace motors in Johnson City. We never had any problems with our car. We decided to check them ou...


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    We purchased our first 2003 Subaru Forester at Wallace motors in Johnson City. We never had any problems with our car. We decided to check them out again. We went to the same dealership and purchased a 2015 from Stan we both love it. We received an excellent trade in price. It was a challenge to use the new technology of the telephone. Our salesman toke time to show us how to set up the calling system, and is willing to continue working with us. Billy and Brenda of Kingsport

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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