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Reviews

Average Ratings

4.9
12 lifetime reviews.
  • Third new Subaru from Chilson in as many years.

    We just bought our third Subaru from Chilson Subaru in about three years, the first, an Impreza, to replace a dual clutch Ford Focus, the second, ...


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    We just bought our third Subaru from Chilson Subaru in about three years, the first, an Impreza, to replace a dual clutch Ford Focus, the second, the Subaru we ought to have bought in the first place because of its roominess, the third, a Forester Touring model with all the bells and whistles, because our grand daughter bought our first Forester and because we wanted all the bells and whistles. We cannot expect more from a dealership than what we received from Chilson Subaru: 1) Negotiating prices were straight forward and fair, 2) The paper work was prompt and professional, 3) and after--purchase service is excellent. A case in point for the last item was our grand daughter took our old Forester into Chilson Subaru to have it safety inspected for the state of Massachusetts and to have the extended warranty transferred to her name. The salesman Mark who sold us the two Foresters immediately spent several minutes walking her through the car's technological features. I was impressed. He had no obligation to do so. Mark also demonstrated to us the new features we have on our new Forester. And we love them all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Happy!

    Chilson's was the nearest dealer with the car we wanted, after searching 75 dealers' website inventories. I inquired about it and Mark grabbed me ...


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    Chilson's was the nearest dealer with the car we wanted, after searching 75 dealers' website inventories. I inquired about it and Mark grabbed me by the wing and got my info and when we got a few nice days I drove the 4.5 hours there, spent the night and hit the dealership at 9 when they opened. 1.5 hours later including an approval drive I was on my way home. I have never had an easier friendlier zero-pressure car purchase than this. And the drive from north-central Illinois was beautiful with a little snow on the ground. Thanks Mark!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Chilson Subaru of Eau Caire WI

    I have purchased 3 Outbacks and 4 Foresters in the last 7 years. I have loved each one and this last one is the 2017 Forester Touring. I have ha...


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    I have purchased 3 Outbacks and 4 Foresters in the last 7 years. I have loved each one and this last one is the 2017 Forester Touring. I have had great service from the sales staff and the service is top notch.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • purchased 2017 Outback

    This dealership is truely a family oriented business and this showed from our first visit to the day we picked up our new car. All the staff was v...


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    This dealership is truely a family oriented business and this showed from our first visit to the day we picked up our new car. All the staff was very friendly and courteous. Our sales rep was knowledgeable and listened to our wants. A top notch dealership that will get referrals from me. Nice to be treated as a VIP!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Chilson Subaru in Eau Claire

    Answered our questions thoroughly. Very patient when going over all the options after purchasing. Jeff was very knowledgeable and very patient wit...


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    Answered our questions thoroughly. Very patient when going over all the options after purchasing. Jeff was very knowledgeable and very patient with us. Didn't feel rushed at all. Dealt with Chilson motors in Cadott and was very satisfied.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Chilson Subaru

    I had the most wonderful and stress-free experience buying a car at Chilson Subaru. The staff were very friendly, extremely helpful, and willing ...


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    I had the most wonderful and stress-free experience buying a car at Chilson Subaru. The staff were very friendly, extremely helpful, and willing and able to answer all of my questions and give me insight into car buying that I had not had previously. I had complete trust that they truly would not sell me a car unless they would 100% drive it themselves, and to me that was huge because I had bought my previous car in Minnesota and was completely taken advantage of by the dealership. Chilson Subaru was hands-down the best choice for me and I fully intend to buy another car from them when the time comes. The staff was knowledgeable and absolutely honest with me about everything, and reiterated several times that they didn't want me to buy a car unless I felt completely comfortable with it and that just spoke volumes to me about how genuine the people of Chilson Subaru are. On top of a wonderful car buying experience, you receive a coupon book for servicing at their dealership which is great. I can't stress enough how much I enjoyed my experience with Chilson Subaru!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exceptional Experience - Chilson's

    We had a fabulous experience buying our vehicle from Chilson's! A couple things that we appreciated was the knowledge of Bob Carr regarding Subar...


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    We had a fabulous experience buying our vehicle from Chilson's! A couple things that we appreciated was the knowledge of Bob Carr regarding Subarus and specifically, the Outback. It is so nice to deal with people who know their products. In addition, we loved the approach. We were given all the information and all of our questions were answered, and then were given time to figure out what we wanted to do. Even as we flipped and flopped trying to decide the right choice for us, there was no pushing or "selling" us on the perfect choice. I have already referred a friend to Chilson's and will continue to refer others in the future!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Serviced my 2015 forester today

    I bought my vehicle here as well as always service it here. Everything is always great and I would recommend them to anyone for sales or service. ...


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    I bought my vehicle here as well as always service it here. Everything is always great and I would recommend them to anyone for sales or service. Thanks!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • BEST car buying experience EVER!!!

    Worked with Don via email and phone because we live over 2 hours away. Communication was prompt, specific, and honest. Arrived with some expectati...


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    Worked with Don via email and phone because we live over 2 hours away. Communication was prompt, specific, and honest. Arrived with some expectation of the typical used car sales tactics but received NONE of that! The entire transaction was fast and easy. By far the best car buying experience EVER! We will definitely make the trip back to Chilson's when my husband needs a new car :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    I was very pleased with Chilson's customer service. My wife and I dealt with several salesman and each were very knowledgable about the vehicles ...


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    I was very pleased with Chilson's customer service. My wife and I dealt with several salesman and each were very knowledgable about the vehicles we were looking at. The reason for the multiple salesman was they did not want you to wait around if the salesman you were working with was busy. They just jumped in and helped us out and each other for that matter, but in the end we worked with David who I started with on a very rainy day (out there walking around helping) and who I was very pleased with. Mark is another salesman I would suggest. The process had the typical wait times but they did a very good job explaining everything step by step. They also gave a very good trade in value for my vehicle, higher than most. My parents have been dealing with Chilson Automotive for decades and now I know why. They also did a very good job of detailing the vehicle we bought used and the facilities were very clean and accommodating.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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