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Five Star Mitsubishi

(159 reviews)
Visit Five Star Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–8:00pm 6:00am–7:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
New (814) 414-4894 (814) 414-4894
Used (814) 201-3327 (814) 201-3327
Service (814) 201-3328 (814) 201-3328

Reviews

(159 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Mitsubishi from DealerRater.

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I didn?

I didn?t have the intention of buying a brand new car. I wanted to test drive. My salesman Henry Cole was very informative and gave me the best experience. This lead me to feeling comfortable enough to bring home a brand new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing our dealership and sharing your experience! We are thrilled that Henry Cole provided outstanding service and helped you find the perfect car. Enjoy your brand new vehicle! #CustomerSatisfaction #HappyCustomers

Excellent sales personnel that found me a car with all

Excellent sales personnel that found me a car with all the options I wanted. Had an awesome inventory to choose from. Closing the deal I wanted was easy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your glowing review! We are thrilled that our sales personnel was able to help you find your dream car with all the options you desired. Our wide selection of inventory makes it easy to find the perfect match. We are glad to hear that the closing process was a breeze. Thank you for choosing us!

Service, parts and sales are top notch and the nicest

Service, parts and sales are top notch and the nicest people to deal with. Also they have the largest inventory of cars east of the Mississippi

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! Providing exceptional service, quality parts, and a large selection of cars is our top priority. We aim to make every interaction a positive and enjoyable experience. See you again soon!#customerlove #topnotch #largestselection

service is always great!

service is always great! they are always very helpful and kind. i highly recommend to everyone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

"Thank you for your kind words! It's our pleasure to provide exceptional service and we appreciate your recommendation to others. See you soon!"

Emily was really great to work with.

Emily was really great to work with. She was really quick with everything she did and got me into the car I wanted. She also followed up after the sale.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words, ! We are thrilled to hear that Emily provided excellent service and helped you find your dream car. We take pride in our team's efficiency and dedication to our customers. Thank you for choosing our business!

Although our salesman was very nice, he wasn?

Although our salesman was very nice, he wasn?t not knowledgeable about the Outlander. He told us it had several options that it didn?t.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for bringing this to our attention. We apologize for any confusion and will ensure that our team is well-informed about our products. We appreciate your feedback and hope to provide you with a better experience in the future.

Our sales person, Woody was very knowledgeable and

Our sales person, Woody was very knowledgeable and understood what we were looking for! He didn?t rush us and when we decided on a car, he made sure we were knowledgeable about it?s functions.

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with Woody! We strive to have knowledgeable and patient sales people who help our customers find the perfect car. We're thrilled to hear that Woody did just that. Enjoy your new car!

Very great service they were excellent to work with very

Very great service they were excellent to work with very friendly and helpful any questions we had they were able to help us in any way

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

"Thank you for your kind words! We always strive to provide exceptional service and are delighted to hear that you had a positive experience with our team. We are always here to help with anything you need. Have a great day!" #CustomerLove #ExcellentService

Facility and Staff are outstanding.

Facility and Staff are outstanding. Very clean, organized. Staff very professional and courteous. Quality of service is done within a minimal amount of time. Any problems, or questions they are very prompt to answer or address.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the glowing review! We take pride in ensuring our facility is clean and organized, and our staff is professional and efficient. We are always happy to address any questions or concerns you may have. We appreciate your business!

We were extremely satisfied with our entire experience at

We were extremely satisfied with our entire experience at Five Star. They were extremely helpful and patient. I would definitely recommend. Sam was a great salesman.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Melissa Eckenrode, thank you for taking the time to leave a review for us at Five Star Mitsubishi-Altoona. We're happy we could meet your expectations!