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Morrie's 394 Hyundai

(4,993 reviews)
Visit Morrie's 394 Hyundai
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (612) 326-6683 (612) 326-6683
Used (612) 284-7242 (612) 284-7242
Service (612) 284-8664 (612) 284-8664

Reviews

(4,993 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service was thorough, friendly, clean.

Service was thorough, friendly, clean. Explains things well including with a video. Nice waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

The service department did not provide accurate

The service department did not provide accurate information regarding my vehicle’s repairs. I was originally told my repair would be covered by warranty, but it was not. I was also presented with an invoice $200 higher than what I was quoted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Service advisors and technician were professional,

Service advisors and technician were professional, courteous, focused on some details of my service issues, and did a great job overall. As a first time customer this was very much appreciated, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Great service & super friendly staff; keep up the good

Great service & super friendly staff; keep up the good work and the fantastic service - waiting area with snacks is always comfortable and clean!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Scammers - the advisor I got, asked me to change the axle

Scammers - the advisor I got, asked me to change the axle assembly because 1 of the boots was torn, also asked me to change the brake pads, calipers, and rotors cause the brake pads were on the lower end of its life. Never going to trust this dealer and hope such scammer advisors get fired

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is Brad Kreiss, the General Manager. I'm sorry you are upset with us. From what I can see, we diagnosed your car as we were asked to do. Do you disagree with the diagnosis? Call me, lets talk about it. I'm available anytime at 952-449-2002 or brad.kreiss@morries.com.... We are sorry you felt the need to write this review. I assure you, we are good people, and come to work everyday to do our best.

I went in for a scheduled service expecting to be out in

I went in for a scheduled service expecting to be out in 90 minutes, as I was told at check-in. Unfortunately, I ended up waiting over 2.5 hours—with zero communication about the delay. What’s more frustrating is that after the multi-point inspection, no one came to explain anything about part replacements or what was found. I had to ask for an update myself, and even then the response felt rushed and incomplete. For a dealership, I expected a more professional and transparent approach. Disappointing experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. My name is Brad Kreiss. I'm the General Manager. Call me at 952-449-2002 anytime to discuss. I apologize.

All of my interactions with staff were very positive and

All of my interactions with staff were very positive and they showed sincere caring on my service visit. Although I didn’t see the gentleman’s name that had the most interaction with me for my service appt….slim dark hair mustache eastern name (forgot it!)…he was awesome. And Brandon who sold me the car sat down with me for a review of my add-on package which was very appreciated. Great people at Morrie’s Hyundai and they help me feel good about my investment in my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

I had a situation where I had purchased a car on a

I had a situation where I had purchased a car on a Saturday, and then we had a large change in our income on the following Monday. The dealer allowed me to come in and pick out a less expensive car, leaving me with a manageable payment for my new financial situation. It was very kind and helpful. And something they didn’t have to do. I was so pleased and happy they were able to do this for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Quick efficient service of my vehicle with comfortable

Quick efficient service of my vehicle with comfortable waiting area. There were nice refreshments, the Internet was very good, and I was comfortable working in the space while my car was being serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

What an amazing experience!

What an amazing experience! All the people were extremely friendly and helpful. The cars were spectacular! I have told all my friends about this place and absolutely recommend it to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!