Reviews
Lots of empty promises.
Lots of empty promises. Now had to call over six times for repairs they agreed to in order to complete the sale and it's still not done or even scheduled.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Great service, efficient and very capable.
Great service, efficient and very capable. They always treat me well and the work is done quickly and right every time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Sales experience was fantastic.
Sales experience was fantastic. Service experience- unfortunately had multiple- was very frustrating. Part of the problem was with Hyundai corporate but service department also missed in communication and thinks like returning car dirty.
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Easy to schedule appointments.
Easy to schedule appointments. Work done in the promised time. I appreciate the availability of free car washy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
In on time and out in under an hour!
In on time and out in under an hour! Great service as always!! Everyone there is friendly and knowledgeable.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Morrie's 394 Hyundai!
The service center is polite and the intake process went
The service center is polite and the intake process went well. However, they were 45 minutes late from their estimate. I did not receive a comprehensive list of the status of the vehicle as I usually get. The work was performed satisfactorily but I don’t feel that it was worth five star treatment
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
I am happy I had a chance to speak with you today and I appreciate your help in identifying areas where we can improve. We will do better next time, I assure you. As we discussed, I'm here everyday if you need me. Call anytime, and ask for Brad.
Morrie's 394 Hyundai was wonderful to work with!
Morrie's 394 Hyundai was wonderful to work with! They were so kind and helpful! The sales process with David was easy (even with young children in tow) and the follow up care after purchasing was a pleasant surprise. Their General Manager Brad was great to work with, the team went above and beyond to help with a little problem the car had, they fixed it up without any hesitation. The Service Division was so sweet and informative, Kareem and Jenna were great! Overall I've had a great experience with Morrie's 394 Hyundai!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Morrie's 394 Hyundai!
Jenna Clancy was very helpful and quick with responses.
Jenna Clancy was very helpful and quick with responses. The automated service updates were very handy. Overall loved having service at Morries 394 Hyundai. Thank you
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Sean, for your excellent review! We are so glad that Jenna had the opportunity to work with you, and we are thrilled that you found your experience with us here at Morrie's 394 Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.
Friendly staff - I also appreciate the video taken so I
Friendly staff - I also appreciate the video taken so I could see what they were working on. I’m always treated with respect and the work there is always well done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Morrie's 394 Hyundai.
I have been a customer since 2017.
I have been a customer since 2017. Never had any complaints. Always the best and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Morrie's 394 Hyundai. We appreciate your business and hope to see you again soon!