Hyundai of Wesley Chapel

Reviews

4.3 out of 5 4.3
49 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 17, 2018

    Wants $200 per hour for service, pretty outrageous. Other Hyundai dealers 110 to 129 per hour. Going elsewhere as changing a sensor is not rocket science.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 31, 2018

    Best auto buying experience I ever had-period. friendly, honest, respected, fair minded. A 10+ to scott Goldsborough, an exceptional sales person.... I have a sight problem and they delivered the car tomydoor and spent about 30 minutes goingover and explaing the new technology. Dr. Charles

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • January 27, 2017

    I bought a 2016 Elantra for my wife yesterday.This used 1 owner certified vehicle with less than 16000 miles is an absolute joy to drive.MY wife loves... her new car.I received a great price and actually enjoyed the buying process.Everyone was very friendly and there was no high pressure sales . I live in Polk County, 60 miles away but found the drive well worth it. Special thanks to Jon Lindeman who answered all my questions and helped move the whole buying process along. I give these guys 5 stars.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you David for your business and taking the time to share your experience! We really appreciate you making the drive from Polk county as well. W...e are lucky to have Jon as part of our team and we appreciate the shout out to him. Happy driving =)

  • 5.0 out of 5
    May 30, 2018

    Joe Williams was awesome, he was concerned for my daughter's safety and general driving experience. He took the time to go over everything with her... and simple tips to keep her safe. Very happy with our purchase, you all should go see JOE! Can't speak for anyone else, all my referrals will go to him. :)

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 3, 2018

    Buying a new car can be a miserable experience, but I found Wesley Chapel Hyundai to be really great. Austin Lindgren was my salesperson, and he was knowledgeable,... patient and friendly. I bought a 2018 Sonata on the last day of the month! It could have been a madhouse, and of course they were very busy, but everyone worked hard to be sure we moved through the process as quickly as possible.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    March 30, 2018

    NOT happy - from a bungled deal which resulted in a higher price ONE WEEK after signing and driving off - which required new paperwork - and coming back... for a"free" oil change and told it's a 2 hr wait with appointment - you'd be wise to skip this dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We will do a better job going forward, and you did have an appointment for 11:00am in service. As you arrived here at 10:52am, and were done by 12:15p...m with your service appointment. We would like to apologize to you for the time restriction conflicts that happened.

  • 5.0 out of 5
    April 15, 2017

    April 15, 2017 Hyundai of Wesley Chapel 27000 Wesley Chapel Blvd Wesley Chapel, FL 33544 RE: 2017 Hyundai Elantra purchase I would like to personally... thank the staff at Hyundai of WC for making my recent car buying experience one that was personal, professional, and memorable. I was there to buy a car for my son who is stationed in Grafenwoher Germany with the Army. My son is PCS to the states in May and needs a car for his travels to Ft. Stewart GA. I started my journey with Charlie Epting, former Military (Army) who was very friendly, patient, and really listened to what we were looking for in a car. Charlie was very respectful and made it easy to do business with. We thank you for your service to this Country and for a great car shopping experience. Charlie’s definitely a keeper. On day 2 he took me over to Hyundai to look at the Elantra. It was then my wife and I got to meet the next part of the team that finished the transaction for me. Amos came out and sat with us and made it a note to get to know us. He must have spent 10 minutes with us and not one word about the purchase. Amos went above and beyond to help get us to the number that would work for my son. We could truly see that he cared about our son and wanted to help him get that car. For that, we appreciate and thank you for everything you did. Joe Williams (joettigers) “Go big Blue, UK” Lol jumped in to help finish the paperwork even though it was a cash deal. Joe’s son is also military and knows the challenges of being shipped around to bases. He also was a pleasure to work with and made the transaction feel like it was being done on the living room couch. Thank you, Joe. Finally, the business man Rodney Ryan was as smooth as melted butter. We walked in, sat down, signed a few papers and were out the door. No hassles, very professional, and easy to work with. Thank you for assisting us with my son’s purchase. My wife and I were very pleased with the level of service provided by the staff of Hyundai of WC. They made us feel like we were family and the whole transaction was painless. You exceeded our expectations and then some. So, from the bottom of our hearts, we truly thank you for helping our son purchase his first car. We look forward to our next purchase with Hyundai of WC!!!!! Sincerely, The Busch’s Bobby, Stacy and Army SPC (E-4) Brandon Tyler Busch

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2016

    Everyone there was friendly, no pressure, knowledgeable, and worked hard to make our deal work. I especially enjoyed working with my salesman, Dave Eseau... and I would recommend working with him to my friends. John Bonet, the Business Manager was also thorough and easy to work with. Both gentlemen are first class representatives of the company.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We truly appreciate your business and for sharing your experience. We are very lucky to have the staff we do and glad that you had a pleasurable buyi...ng experience. See you in a few months for your first free oil change =)

  • 5.0 out of 5
    May 19, 2016

    the people are very nice and we dont have to wait hours for our car to get done.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks Marilyn! We really appreciate your business and sharing your experience with Hyundai of Wesley Chapel.

  • 5.0 out of 5
    May 10, 2016

    Excellent service and felt very relaxed while waiting for car to be serviced. Staff very helpful and courteous. Will be back for my next Hyundai in the... future

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your business and sharing your experience with our sales and service staff. We look forward to assisting you in the future. Happy driv...ing!

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