Hyundai of Wesley Chapel

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
59 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    May 9, 2020

    Ron Lively, my salesperson, was very friendly and helpful when we started over the phone. He was equally as friendly and helpful when when we met to discuss... buying my 2017 Hyundai Santa Fe off my Lease. His financial manager, Scott Goldsborough was also terrific and clearly explained each step that I was taking. He explained to me the Vehicle Protection Plan in explicit detail.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 3, 2020

    I have never had such a pleasant buying experience! Kenny Jones was easy-going, friendly, kind and welcoming - as were ALL the team members I dealt with.... Thank you so much for such a wonderful experience and a happy new Tuscon owner! I would do this again any time.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 26, 2017

    I bought a 2016 Elantra for my wife yesterday.This used 1 owner certified vehicle with less than 16000 miles is an absolute joy to drive.MY wife loves... her new car.I received a great price and actually enjoyed the buying process.Everyone was very friendly and there was no high pressure sales . I live in Polk County, 60 miles away but found the drive well worth it. Special thanks to Jon Lindeman who answered all my questions and helped move the whole buying process along. I give these guys 5 stars.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you David for your business and taking the time to share your experience! We really appreciate you making the drive from Polk county as well. W...e are lucky to have Jon as part of our team and we appreciate the shout out to him. Happy driving =)

  • 5.0 out of 5
    January 10, 2020

    Just a quick Thank You to Joey L. our salesman. He was very knowledgeable and easy to work with. We knew what wanted when we arrived, it was just a matter... of location the vehicle..Again "Thank You "

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2019

    I woke up Saturday morning with the negative assumption that my appointment to trade in my car that I hated and get a new car was pointless and would be... a failure. To my surprise, things worked out better than I could have expected. I am so madly in love with my new 2020 Veloster, and also found out that I don’t even need to trade in my old car, I can just give it back! Without Carters help, I would have never known this process could be so simple. He was easy to talk to and quite literally running all over the place to help me out. This man needs a raise or a promotion, I think he is a vital part of the team. 11/10 would recommend him for all of your sales needs!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 24, 2019

    George was a great guy, he helps us with the best options available. We end up with a great vehicle for a great price. I will recommend George because... he will run the extra mile for the customer.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 6, 2019

    John Demarco was our sales person, and he was very helpful and knowledgeable. John worked diligently to help us find the right Elantra for us. The process... of buying the car went reasonably, and we would recommend this dealership to friends and family. We are very happy with our purchase!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    January 31, 2019

    Bought my SUV here two years ago and have been pleased up until recently. Dropped off for rearview mirror sensor issue and initially had great service... with being provided loaner car and afternoon call with update that they had driven it around 25 miles to try and diagnose problem and wanted to keep another day to continue trying to figure out problem. When I picked up car the next day I find out the service tech had driven my car home and had put 100 miles on my car?!? The service manager admitted they are supposed to call prior to driving it home to get permission, which did not happen. Service manager has agreed to fill gas and free oil change and will call tomorrow with more of an explanation, so is working to right a wrong. Driving my car home overnight and putting 100 miles on it seems a bit excessive and unprofessional.

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 26, 2019

    First a shout out to Carter Miller, fair and honest with me. This is the second time I have used Carter for a purchase. Listens well and seem to understand... my needs and wants . Will use him again when the need is present. Scott on the the other hand is terrible and should be let go ASAP!

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 5, 2019

    Like I told Mario, "This ain't my first rodeo". I have bought new cars from Ford and Dodge, but the experience at Hyundai was so much better! I never felt... pressured to buy anything. I walked in the door, told Mario what I was looking for, at the price I could afford, and he found EXACTLY what I was looking for! As if that weren't enough, even after the sale was finalized, and the papers were signed, he didn't leave me hanging in the wind. He, and another employee got into my car, and showed me how to connect my phone to the car. They also explained all of the other technology, to the point that I felt comfortable enough with how everything worked, that I haven't even had to open the owner's manual yet. I'm very happy with the car, as well as the service, after the sale. I would absolutely refer a friend or family member to Wesley Chapel Hyundai! I don't know anyone in the market for a car, right now, but I will recommend your business as soon as I do!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews