Paradise Auto and Truck Center

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
17 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    December 18, 2018

    This has been the worst experience of my life. I have been treated with the most disrespect a person can get from a business. The car I traded them... for is a lemon and they knew that . The take no responsibility for this sale. I would never recommend them to anyone. Now I have no car to drive because of them. The owner was rude to me and my mother. They are deceitful and crooks. They have no concept of being a honest business.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    In response to the above review we wanted to take some time to address the concerns and words of the reviewer. Often times reviews can seem one sided ...and this response is to provide the view and actions of Paradise Auto and Truck Center. Paradise Auto has worked extremely hard to earn our reputation online and in the small town of Lake Havasu City, AZ. Our 25 years of business in a small town is only part of the proof of our reputation. The real proof is in the the voice of our valued customers. Many customers have wonderful things to say about their experience with us and that is evident in the positive reviews we have online. Our reputation is VERY important to us and that is why when the review came in from Ms Mahoney we were concerned and upset at the review and words that were shared. While it is true that Ms Mahoney had genuine concerns after the sale with her vehicle, what isn't stated however, is like always, we worked very hard to address and repair the concerns she had. Her words stated that we took no responsibility of the sale when in fact we took responsibility in the amount of $1,556.43 of repairs to her vehicle to address and satisfy her concerns. We were in constant communication with Ms Mahoney about the state of her vehicle and at many times she was very satisfied with the service that was being provided. While we respect the opinion of Ms Mahoney, she unfortunately felt it was appropriate to provide a review with harsh, hurtful, and untrue words that were not accurate. Paradise Auto continues to go well above and beyond for our customers and always will. We know that without them we would not be in business. Thank you for taking the time to read our response to this review.

  • 5.0 out of 5
    December 18, 2017

    If your looking for a clean previously owned car..this is the place! Great sales staff...and an awsome owner! Thanks Berry Braniger!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 13, 2014

    The staff at Paradise Auto is friendly and professional. They have an overall great buying process, as well as a wonderful facility.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your business!!!

  • 5.0 out of 5
    November 13, 2014

    Generally I hate to buy a car. But this time it was actually fun.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business!!!

  • 5.0 out of 5
    October 22, 2014

    Paradise has overall great customer service, an easy buying process, and a great facility.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business!

  • 5.0 out of 5
    October 21, 2014

    Buying a car from Paradise Auto was a great experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your business!

  • 5.0 out of 5
    October 20, 2014

    Paradise Auto and Truck Center has great customer service and a fantastic staff.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your business!!!

  • 5.0 out of 5
    October 17, 2014

    Everyone at this dealership has been very very helpful and the management was superb. Great doing business here.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 17, 2014

    Alan and Greg and the Paradise Team are amazing. They all do their best to give deal possible. :-)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 8, 2014

    There are a lot of good guys at Paradise Auto and Truck Center! Overall great customer service, and a great buying process!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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