Reviews

Average Ratings

4.5
166 lifetime reviews.
  • Great car buying experience!

    This should be your first stop when buying a car.  Friendly staff,  excellent customer service.  Our sales person Jean Lilavois wen...


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    This should be your first stop when buying a car.  Friendly staff,  excellent customer service.  Our sales person Jean Lilavois went above and beyond and made sure that we got the exact car we wanted.  Finance manager Louie Viggi is the best finance manager we've seen.  He was honest and up-front and made it possible for us to leave with "our" car.  Greatest car buying experience we've encountered so far. We were in and out in 2 hrs.  We recommend Michael's Auto Sales to anyone.  You won't be disappointed! 

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Patricia Mccaskill

    Helena was a great person to work with. I had to change my arrival time a few times and she was always very gracious and professional. I definit...


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    Helena was a great person to work with. I had to change my arrival time a few times and she was always very gracious and professional. I definitely would recommend!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • AWESOME SALES WOMAN

    I came to Michaels to look for a used car for my teenage daughter and Helena was very helpful and courteous and answered all my questions. She has...


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    I came to Michaels to look for a used car for my teenage daughter and Helena was very helpful and courteous and answered all my questions. She has excellent customer service and when I am ready to buy the car for my daughter, Helena will be the one I come back to. Thank you Helena for your help and hospitality.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great dealership

    It was my second time dealing with this dealership and they keep...are very professional and always have great deals Danny was very helpful and ga...


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    It was my second time dealing with this dealership and they keep...are very professional and always have great deals Danny was very helpful and gave me all the prices and cars I was looking for ..great guy ..Lou is a great business man and he tries his best to work with all customers on pricing and selection ..and the finance department is the best in Miami ....

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Helpful staff

    Had a great experience with Darrell. Went in and he helped put something together out of nothing. They really do their best to help out and work w...


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    Had a great experience with Darrell. Went in and he helped put something together out of nothing. They really do their best to help out and work with your situation. Appreciate the team effort!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Horrible customer service

    Do not come to this establishment or attempt to buy a vehicle here , I saw a truck I was interested on their website and called to get some more p...

    Dealer Response

    We would like to apologize for the lack of responsiveness you experienced with us. Please know we generally hold ourselves to a higher standard, a...


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    Do not come to this establishment or attempt to buy a vehicle here , I saw a truck I was interested on their website and called to get some more pictures of it. The employee stated that he'd send the images to my phone right away, after 3 hours of no photos I called again and again speaking to multiple different people about getting the pictures of the truck, and just as the last person, they said give them a few minutes and the pictures would be right to you . After waiting the remainder of day for the photos which I did not receive I became a little impatient . At this point I have spoken to 4 different employees about getting pictures of the truck and they all had the same response, "I'll get them for you right away and send them to your number *which I gave to every employee*" the following day I requested to speak to a manager about getting pictures because no one else seemed to care , the manager acknowledged the fact that it was terrible service after I spoke out my experience . He then connected me to another employee who stated he would also send me the pictures, 48 hours later and still no pictures . Absolutely terrible service . Do not recommend .

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    We would like to apologize for the lack of responsiveness you experienced with us. Please know we generally hold ourselves to a higher standard, and while we do get very busy at times, we always do our best to get back to our customers in a timely manner. Would you allow us to make it up to you? We urge you to reach out to Luis at (954) 966-7283. We thank you in advance for allowing us the opportunity to make things right.


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  • It was great

    I wanted a new car but instead I got more good option s thanks car's .com.


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    I wanted a new car but instead I got more good option s thanks car's .com.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Michael's Auto Sale

    The Chap Brothers are very professional and friendly. The service and process didn't take long. We was in and out. And the Staff that was there on...


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    The Chap Brothers are very professional and friendly. The service and process didn't take long. We was in and out. And the Staff that was there on 9/11/2016 was the best. ¿¿

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2013 Ford fusion

    Great service helpful people was able to walk out with a car that fits my budget and credit history


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    Great service helpful people was able to walk out with a car that fits my budget and credit history

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best buying experience with Andres Pizarro

    Went in looking for my own very first car and i got to find it! Great customer service. Andres Pizarro helped me so much, even with a financial pl...


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    Went in looking for my own very first car and i got to find it! Great customer service. Andres Pizarro helped me so much, even with a financial plan I didnt know i was gonna get. I cant be more happy with baby car and the service!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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