[{"id":353280,"firstName":"Christian","lastName":"Perez","titleText":"Service Advisor","shortBioText":"Hire Date 1/20/2016 \u001a Christian was born in Austin and raised in Pflugerville. He has two pit bull puppies named Zeus and Canelo, after the wrestler. Italian food is his favorite, and Maggiano\u001as in particular is his favorite place to eat. He played football for four years in high school, and he enjoys outdoor activities such as hiking and biking.","emailTxt":"place588@austinsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/7949fe202469.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":203771,"firstName":"Danny","lastName":"Sosa","titleText":"Finance Manager","shortBioText":"Danny was born in Brownsville Texas to a large, loving family and he moved to Austin in 1998. He has 4 older brothers and one older sister. His parents were great in instilling love of one's family to him since day one and for that reason he has a very close tight knit family. Danny is married to a wonderful, beautiful, smart, funny and talented wife named Shannon who also happens to be his best friend; they have a daughter named Olive who is also very smart and beautiful! He also has a cat named Chazz and a dog named Scooter. Danny loves to do outdoor activities and would one day love to go backpacking across Europe.","emailTxt":"placeholder70@austinsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/41b9d61b-e9b9-4899-b129-53ecfd5cd0c4.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":353278,"firstName":"William","lastName":"Heller","titleText":"Service Consultant","shortBioText":"Hire Date 3/15/2016 \u001a Bio Coming Soon!","emailTxt":"place587@austinsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/d74a50da582d.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":426295,"firstName":"Susan","lastName":"Moulton","titleText":"Service Advisor","shortBioText":"Hire Date 10/1/2015 \u001a Susan is well-travelled, thanks to a previous employment; her favorite place, which she would love to return to one day, was Hawaii. She originally hails from Philly, and she remains loyal to its sports teams. Her personal favorite is hockey, and of course, the Philadelphia Flyers. When she\u001as not working, she enjoys watching documentaries and live music of all kinds.","emailTxt":"susan.moulton@austinsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/fb0547e4dc3f.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":203730,"firstName":"Roger","lastName":"Matthews","titleText":"Sales and Leasing Consultant","shortBioText":"A native to Austin, Roger went to school and raised his family of two sons and two daughters here. His favorite person/wife, Lisa, is an author of ghost stories and loves haunted things. He has been in the Subaru community for over 13 years and is proud to say his sister, mother, and wife ALL drive Subarus. Roger is currently driving a vintage Baja. Mr. Matthews is very active in his church community and loves to read. His favorite color is green and his favorite place to visit is Edinburgh, Scotland. Roger loves to go on trails with his dog Geordie and loves to take day trips and entertain friends and family.","emailTxt":"placeholder47@austinsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/8e6691c79bd8.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426306,"firstName":"Yelena","lastName":"Smirnova","titleText":"Design Center","shortBioText":"Hire Date 11/4/2015 \u001a Yelena was born in Odessa, Ukraine. At four years old, she and her family moved to Portland, Maine, where she was raised. She decided she needed a change in environment, so she and her boyfriend moved to Austin very recently. They made a road trip of it and made a stop in Savannah, GA, which she says is her favorite place she\u001as visited so far. One day, she would like to say that her favorite place is England or Italy! Together, she and her boyfriend have a tiny 6 lb. orange tabby named Pig. In her spare time, she loves going to the movies, trying new restaurants and painting. Her favorite movie of all time is Jurassic Park. Yelena worked at a Subaru dealership back in Maine, and she genuinely loves the brand, so when she moved here, she sought us out! Her dream car is a WRX, which she is proud to say that she now finally owns.","emailTxt":"Yelena.smirnova@austinsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/9c32b291c727.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":538779,"firstName":"Abel","lastName":"Aguirre","titleText":"Service Advisor","shortBioText":"Hire Date 8/7/2018 \u001a Hi, my name is Abel Aguirre. I wasn\u001at born in Texas, but I got here as fast as I could. I started assisting Subaru service customers in 2003 in El Paso, TX and now I\u001am happy to assist you at Austin Subaru. I have a true passion for Subaru: my first car was a \u001a98 Outback handed down (I\u001am currently on my 16th Subaru) and I built my 2007 WRX to achieve 744HP. I\u001ave been known to drag race Subies down the ¼ mile track! One of my favorite quotes is, \u001aThere are no traffic jams on the extra mile\u001a -Zig Ziglar","emailTxt":"abel.agguirre@as.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/1cc023c67097.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":470991,"firstName":"Edwin","lastName":"Martinez","titleText":"Sales and Leasing Consultant","shortBioText":"Edwin was born and raised in Austin. He enjoys being a part of a city where there is always something to do. When he\u001as not working, he enjoys playing soccer, and and going dancing. He has two kids, and their favorite thing to do together is go to Zilker Park and ride the train.\r\n\r\n\u001aCustomer service is everything. Without it, you\u001are not going to be successful, and have returning, loyal customers.","emailTxt":"edwin.martinez@as.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/1f7b55bdc5e2.jpg","drDealerId":24916,"dealerEmpStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426298,"firstName":"John","lastName":"Pasho","titleText":"Sales and Leasing Consultant","shortBioText":"Hire Date 5/2/2017 \u001a John was born in Germany into a military family and lived at various locations across the country until he finally moved to Austin in 2011, seeking better climate and culture. He enjoys finding all of the different great places here in Austin to dine and listen to live music. John has two cats named after Breaking Bad characters, but loves your dog and encourages you to bring him or her to the dealership with you when you come for your new Subaru!","emailTxt":"john.pasho@austinsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/cd522c999ca3.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":532650,"firstName":"Joseph","lastName":"Mendoza","titleText":"Express Advisor","shortBioText":"Hire Date 7/11/2018 \u001a Joseph recently moved to Austin from Corpus Christi, and he\u001as still exploring all that the city has to offer. He\u001as a car enthusiast, and he enjoys being spontaneous and traveling. He also enjoys being outdoors and hiking.","emailTxt":"joseph.m@as.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/3951cd1fe496.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":203727,"firstName":"John","lastName":"Martinez","titleText":"Sales and Leasing Consultant","shortBioText":"John Martinez is a fun, friendly, and outgoing guy. He was born right here in Austin, TX and has lived here ever since. Outside of work he enjoys spending his free time with his family and working out. He has a daughter in the US Navy and a son who is in college and working. He is very proud of his children because they show love and kindness to others. His favorite movie is Facing the Giants and he always enjoys a T-Bone Steak when he can. The happiest moments of John\u001as life were the births of his children and when he received Jesus Christ in his heart. Favorite Football Team? UT LONGHORNS!!! HOOK \u001aEM!","emailTxt":"placeholder45@austinsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/05d480be-31bd-44be-8d08-4319a7726f28.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":473083,"firstName":"John","lastName":"Rivera","titleText":"Express Service Advisor","shortBioText":"John moved from Hawaii to Austin in 2016. He enjoys spending time outdoors hiking on parks and trails. His hobby is downhill skateboarding.","emailTxt":"john.river@as.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/8e13013572ae.jpg","drDealerId":24916,"dealerEmpStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":268952,"firstName":"Morgan","lastName":"Roberts","titleText":"Sales and Leasing Consultant","shortBioText":"Morgan is a U.S. Navy veteran. He's a Subaru owner and driver and his love for Subarus is what motivated him into selling cars. Morgan was born and raised in Austin. He spends most of his time golfing or playing with his dog, \"Dexter.\"","emailTxt":"place3@austinsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/22d5b6174e80.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":203704,"firstName":"Eddie","lastName":"Hummel","titleText":"Sales Manager","shortBioText":"Eddie Hummel moved to Austin recently to promote his aspiring underground grindcore band \"Subierubieroo\", where his stage name is All Wheel Drive Edwin. He is the self proclaimed #1 Subaru fan (a hotly-contested title) and will stop at nothing to defend that honor. An interesting fact about Eddie is he once threw a puppy to safety during a nearly tragic San Francisco Touristy Trolley mishap in which he lost his pinky toe. He even has the battle scars to prove it! If anyone should know one thing about Eddie, it would be that he looks smashing in hats.Eddie's hobbies are breakfast, lunch, and dinner - often all at once.","emailTxt":"placeholder32@austinsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/33c895ba849b.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":426296,"firstName":"Brittany","lastName":"Nelson","titleText":"Finance Manager","shortBioText":"Hire Date 9/19/2016 \u001a Brittany originally went to school for Psychology with the hopes of working with children, but later decided she would rather pursue a career where she could interact with more people of different backgrounds. She found that she could do just that in the automotive business! She also studied Spanish, and someday, she would love to visit Spain, highlighting Barcelona and Madrid, to experience the Latin culture and some of that amazing cuisine! Brittany and her fiancé share their home/zoo with 3 dogs and 3 cats, who are all named after horror and scifi characters!","emailTxt":"brittany.nelson@austinsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/ef1846b90529.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":473082,"firstName":"Craig","lastName":"Ritchie","titleText":"Service Advisor","shortBioText":"Craig was born in San Antonio, Texas and moved to Austin, Texas in 2007. In his spare time he enjoys playing games, camping, hiking, grilling and learning new things. His favorite movie is \u001aGuardians of the Galaxy\u001a. If he could meet anyone ever it would be Carl Sagan. His favorite celebrity is Neil deGrasse Tyson. He has a Pembroke Welsh Corgi named Einstein who is 6 years old. His dream car is a 2001 Nissan Skyline GTR R34. He is truly thrilled to be servicing the Subaru and be part of our team making our customers happy.","emailTxt":"craig.ritchie@as.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/f089fe9d316b.jpg","drDealerId":24916,"dealerEmpStartDtUtc":"1285891200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":524868,"firstName":"Stephanie","lastName":"Auld","titleText":"Finance Manager","shortBioText":"Hire Date 5/30/2016 \u001a Stephanie was born in a little town called Wharton, Texas outside of Houston. While she has country roots, she loves the city, and has been in Austin since she was 12. Now, Stephanie is happily divorced, the mom to two great teenagers, and one happy little Maltese, Paris. Whenever she is not at work, her life entirely revolves around her dog and her children. Unlike some parents, Stephanie loves it when her kids bring all of their friends home with them, as she loves to cook for large crowds! She spends some of her time volunteering for different causes, including Operation Turkey, and is a chair person for her daughter\u001as high school football team (Vista Ridge Football Club), and Project Graduation!","emailTxt":"Steph.a@as.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/e463eaee59ed.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":353042,"firstName":"Steve","lastName":"Carter","titleText":"Sales and Leasing Consultant","shortBioText":"Hire Date 10/24/2011 \u001a Steve Carter was born in Kings Lynn, United Kingdom and describes himself as an Army brat. Steve moved to Austin in 1979 from Baltimore for music and his dream came true! In his spare time, he enjoys playing music and being with his wife, Mary, and two kids, Graham and Mina. If he could meet anyone, dead or alive, that person would be Julius Caesar. If he was on a deserted island the five albums he would have for entertainment would be: \u001aPet Sounds\u001a by The Beach Boys, \u001aThe Band\u001a by The Band, \u001aSergeant Pepper\u001as Lonely Hearts Club Band\u001a by The Beatles, Frank Sinatra \u001aLive,\u001a and his solo CD. Steve is described as funny, caring, and compassionate. He\u001as met Bob Marley and has played music with Willie Nelson, Merle Haggard, Stevie Ray Vaughn, J.J. Cale, and Leon Russell, among many others. Steve is proud of having integrity, being sober, and becoming a respected musician.","emailTxt":"placespace312@austininfinit.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/7284699f7500.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":203659,"firstName":"Brent","lastName":"Baker","titleText":"General Manager","shortBioText":"Brent moved to Austin in 2000 from Amarillo, Texas. He says Amarillo was a great place to grow up, featuring wonderful people and beautiful landscape (as long as you like flat dirt and high winds). He grew up in the car business, which his family was involved in since he was a youngster. He has had many different jobs in a dealership at one time or another, from lot porter to dealer principal. The jury is still out as to whether he has mastered any of them! He is married to Andrea (married up into the trifecta of brains, beauty, and a great personality!), and their home is usually one step away from an asylum with the help of their three teenagers Evan, Caitlyn, and Julian along with their two boston terriers Melvin and Matilda. When not helping out the wonderful clientele of Austin Subaru, you will probably find Brent at the lake with the family or searching in the woods for his ball around one of the area golf courses.","emailTxt":"brent.baker@austinsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/3add3fbdcadc.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":531130,"firstName":"David","lastName":"Cabrera","titleText":"Express Service Advisor","shortBioText":"Hire Date 11/6/2014 \u001a David was born in Anaheim, California and moved to Austin, Texas when he was 8 years old. His favorite things to do are play music and be outside (playing sports, camping, or just hanging with friends). Something interesting about David is that he can play 7 different instruments. His dream vacation would be to go to Spain and watch his favorite soccer team, Real Madrid, play in their home stadium. David is thrilled to be a part of Continental Automotive Group!","emailTxt":"david.c@as.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/fb64a3ad30f4.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":426307,"firstName":"Masha","lastName":"Romanova","titleText":"Delivery Specialist","shortBioText":"Hire Date 2/1/2017 \u001a Masha was born in Moscow, Russia, moved to Austin when she was 6 years old. Over the years, she\u001as fallen in love with the city and could not imagine anywhere else to call home. From a young age, her mom instilled a love of travel in her. She\u001as been to 12 countries and counting, most notably the 4 months she spent studying abroad in Spain and more recently, 2 months backpacking in Thailand and Cambodia. She attended the University of Texas and still enjoys cheering on the Longhorns, especially at tailgates with friends. She loves animals and hopes to one day get an Australian Shepherd or a poodle mix, but until then she periodically fosters through Austin Pets Alive. In her free time, she loves attending concerts, finding new brunch spots with her friends, and when it\u001as warm, spending the day swimming at the Greenbelt.","emailTxt":"masha.romanova@austinsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/f0b6bcebfde1.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":473077,"firstName":"Jay","lastName":"Hall","titleText":"Sales and Leasing Consultant","shortBioText":"Jay is a happy and fun guy who was born and raised in Austin. He often keeps himself busy entertaining his seven grandkids. He\u001as an avid camper and enjoys outdoor sports. The endless supply of live music is his favorite part about living in Austin.\r\n\r\n\u001aA great customer experience begins from the initial greeting. I actively listen to my client\u001as requests and offer them choices to help achieve their goals. The process should feel informative and stress-free. A great customer experience leaves one with the feeling that he/she would look forward to visiting me again!","emailTxt":"Jay.hall@as.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/941256fb8ae4.jpg","drDealerId":24916,"dealerEmpStartDtUtc":"1501545600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":473088,"firstName":"Jonathan","lastName":"Sosa","titleText":"Service Advisor","shortBioText":"Jonathan is from Newport News, Virginia, and moved to Austin in 2015. He and his wife have a dog named Georgie. In his spare time, Jonathan enjoys modifying his WRX. He also likes video games, and sports games are his favorite.","emailTxt":"jonathan.sosa@as.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/3a756d7610ae.jpg","drDealerId":24916,"dealerEmpStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":426267,"firstName":"Adam","lastName":"Crabb","titleText":"Service Advisor","shortBioText":"Hire Date 4/10/2017 \u001a Adam is originally from Oregon. He\u001as into comics and video games. He enjoys the DC universe, and Superman is his favorite comic character. His all-time favorite video game is Destiny. Football is another one of his pastimes, and his favorite team is the New England Patriots.","emailTxt":"adam.crabb@austinsubaru.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/8d78d10d46ef.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":426291,"firstName":"Jeremy","lastName":"Marty","titleText":"Finance Manager","shortBioText":"This guy stays busy! He is originally from Cullman, Alabama and has been loving this beautiful city of Austin since he got out of the Army in 2003. The happiest moment of his life was the birth of his twins, Isa and Manu. A few things Jeremy loves: Bacon, Barton Springs, Bacon, and the Might Boosh, and Bacon.\r\n\r\n\u001aI want my clients to feel like the most important customers in the world. I want them to feel like I am knowledgeable and aware of their needs and cater to their needs.","emailTxt":"jeremy.marty@austinsubaru.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/c30c988c670d.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":482971,"firstName":"Lucas","lastName":"Cortines","titleText":"Sales Manager","emailTxt":"lucascortines@as.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/bf9cda2400a1.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":426272,"firstName":"Erick","lastName":"Franco","titleText":"Sales and Leasing Consultant","shortBioText":"Hire Date 9/19/2016 \u001a Erick decided to get into the car business based on the fact that he wanted to meet people of all different backgrounds, with all different personalities, from all kinds of different cultures \u001a and hey, almost everyone drives, right? He also has a passion for sport bike motorcycles, lake fishing, and enjoys being outdoors as much as he can be. Erick would love to visit Paris someday \u001a hopefully in the near future \u001a as he thinks it would be a very interesting city to visit.","emailTxt":"erick.franco@austinsubaru.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/126b47230e5f.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":473080,"firstName":"Joseph","lastName":"Martinez","titleText":"Service Advisor","shortBioText":"Joseph was born and raised in Austin. He has two kids who he enjoys spending most of his time with. In his spare time, he likes working on cars and watching F1 racing. He doesn\u001at have a dog yet, but he is currently looking for one, and he has the name \u001aSubie\u001a ready for them when he finds them. Since driving his first Subaru, Joseph was completely sold on the brand, and he says he will never drive anything else.","emailTxt":"joseph.martinez@as.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/fc61c0511f2c.jpg","drDealerId":24916,"dealerEmpStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":203691,"firstName":"Isaac","lastName":"Gray","titleText":"Business Manager","shortBioText":"Isaac was born in Greenbay, WI and yes he is a Packers fan and owner as are his kids. He has lived in San Diego, Phoenix, Virginia, Philly, D.C., Delaware and Maryland. In the fall of 2004 he met the woman who would become his wife on a campaign trip to Beaumont, TX. After spending the summer of 2005 in Maryland, his wife could no longer stand to be away from the Great State of Texas. That fall his family moved to her hometown of Beaumont with the intent of coming to Austin in a year for Isaac pursue graduate studies at UT. Hurricane Rita upped that timetable and the family came to Austin in January 2006. Isaac found that opposite of what he was told public transportation here is pretty much non-existent so he decided to look for work where the cars are. His family is everything to him and he feels truly blessed by them. Isaac is the only non-native Texan in his family but did get here as soon as he could.","emailTxt":"placeholder25@austinsubaru.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/18fcd6ee8ca7.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":426270,"firstName":"Chris","lastName":"Dugas","titleText":"Sales Manager","shortBioText":"Hire Date 6/18/2001 \u001a Chris was born and raised Lockhart, Texas, and he fondly refers to it as LA (Lockhart Area). Chris\u001a hobbies include checking out classic cars, and doing things outdoors like gardening, kayaking, and biking. He is the youngest of 10 children, with family in Louisiana and Southern California. Thanks to two of his sisters living in Huntington Beach, it has become his ideal vacation spot between the perfect weather and time he has with his siblings. Chris recently moved to Bastrop, and is enjoying the country life. Now, he is beginning his dream: starting a mini farm! He plans to have a vegetable garden and will build a greenhouse to start his own plant nursery where he will grow agaves, plumerias, and many native Texas plants. Chris has 3 chickens, and 3 dogs (old, senile, Sparky the Terrier mutt, and brothers: Bear and Boudreaux, the unruly German Shepherd puppies). With the growth of his mini farm, he plans to add some Pygmy Goats, and a Miniature Donkey!","emailTxt":"chris.dugas@austinsubaru.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/448bbe3c64a6.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426265,"firstName":"Kurtis","lastName":"Clark","titleText":"Sales and Leasing Consultant","emailTxt":"Kurtis.clark@austinsubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/ff69c589d3e1.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426309,"firstName":"Sean","lastName":"Schaefers","titleText":"Express Service Advisor","shortBioText":"Hire Date 5/1/2017 \u001a Sean was born in Long Beach, and raised in Tampa, FL. He has two pets: one cat, and one dog. One of his hobbies is restoring old cars with his dad. The other is long-boarding, which he got to do a lot while living in Florida.","emailTxt":"sean.schaefers@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/99802d83d199.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":473079,"firstName":"Misty","lastName":"Martin","titleText":"Finance Assistant","shortBioText":"Misty recently moved to Austin from east Texas. She has two english bulldogs, Lily and Chevy. Misty enjoys horseback riding, crafting, spending time with friends and family, watching movies, and playing pool.","emailTxt":"misty.martin@as.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/48950e8bfe7a.jpg","drDealerId":24916,"dealerEmpStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":602828,"firstName":"Burak","lastName":"Baysu","titleText":"Sales and Leasing Consultant","shortBioText":"Hire Date 4/19/2019 \u001a Burak was born and raised in Istanbul, Turkey and moved to Miami, Florida in 2012. A year later, he got into sales in the automotive industry. He\u001as always loved cars and it felt natural for him to work with people and cars! In his free time, he enjoys playing basketball, reading books, watching movies, playing chess, and reading more books. Someday, Burak would like to visit Ireland to experience its culture as 95% of the population there drinks and smokes, so it has to be a good time.","emailTxt":"burak@as.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/184176a62cfe.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":203663,"firstName":"Eldon","lastName":"Bryan","titleText":"Sales and Leasing Consultant","shortBioText":"He has been involved with the car business here in Austin for over 13 years. He has developed some great relationships with some real nice people. He has worked in all departments Finance, New and Pre-Owned sales. Buying a car should be exciting and easy and comfortable. Just like living here in Austin.","emailTxt":"placeholder7@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/966aaadccec3.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":353045,"firstName":"Fouad","lastName":"Kassem","titleText":"Sales and Leasing Consultant","shortBioText":"Hire Date 2/8/2016 \u001a Fouad grew up in Ahmadi City, Kuwait. He is proud of where he came from and the person he has become. He says he his satisfied with everything he has accomplished in life, and when he\u001as not working, he is spending time with his family. He loves to cook for family and friends, and his favorite food is Sea and Middle Eastern food. In the summer, he likes to travel and explore the world. He likes baseball, and his favorite team is the Yankees. The best place he\u001as ever visited is Turkey, and one day he would like to visit Jerusalem.","emailTxt":"place342@austininfiniti.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/5ba998eb1b3d.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":203779,"firstName":"Jesse","lastName":"York","titleText":"Delivery Specialist","shortBioText":"This photo is from Jesse\u001as earlier days, when he was the hard partying and wildly talented drummer in the world famous heavy metal band Mania. Incidentally, it was about that time and a result of those skills that earned Jesse the nickname that stays with him today \"The War Machine\"\r\nJesse moved to Central Texas in 1981 and now calls San Marcos home. He follows Nitro Funny Car Drag Racing and collects movie memorabilia from the Golden Age of Hollywood. Jesse also enjoys football season and live music.\r\n\r\nIf you ever have an obscure question about a certain Subaru model, find Jesse, who is a national Subaru walk-around champion. Jesse says that the Subaru brand is a true state of mind and he loves representing it. He appreciates both to the go anywhere capability of the vehicles and also the shared sensibilities that Subaru customers have of caring about the well-being of Mother Earth.","emailTxt":"placeholder78@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/2cc729ad-b9f3-4f4b-b627-182e5ec554b5.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426283,"firstName":"Chris","lastName":"Hudson","titleText":"Service Director","shortBioText":"Hire Date 4/18/16 \u001a Chris is looking for a new home. Born and raised in Corpus Christi, Chris realized that he had seen enough of the city by the sea. He was lucky enough to have an opportunity to relocate from another dealership, where he was the GM, to Austin Subaru, where he serves as Service Director. When asked what he loves about the automotive industry? He answered, \u001aThat there are still companies like CAG out there.\u001a Chris has a beautiful and supportive wife, Dedra, and 3 wonderful children. He enjoys spending time with his family at their fishing cabin on Baffin Bay and hunting South Texas.","emailTxt":"chris.hudson@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/65cc3fcce2c9.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":473090,"firstName":"Don","lastName":"Upton","titleText":"Sales and Leasing Consultant","shortBioText":"Don is a three-time Subaru owner (2013 Outback, 2004 Forester, and 2017 Legacy) born in Minneapolis, Minnesota. He\u001as lived in the Austin area since the early 80\u001as. His hobbies are aquaponics and beekeeping. He and his wife keep themselves busy with nine kids, twelve grandkids, two dogs, two cats, and two chickens.\r\n\r\n\u001aGreat Customer experience means-\r\n1. Going above and beyond for the customer, meaning not only answering their questions, but making their time here enjoyable, and as stress free as possible.\r\n2. Advocating for the customer,letting the customer know that we are in their corner.\r\n3. Follow up, follow up after the sales- by thank you notes, phone calls, and emails, etc.\r\n4. Doing whatever it takes to make their time at Austin Subaru one they will tell their friends about.","emailTxt":"don.upton@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/79e0208b71bf.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426286,"firstName":"Greyson","lastName":"Hummel","titleText":"Service Coordinator","shortBioText":"Hire Date 3/26/2015 \u001a Greyson is into music and plays several instruments including the piano, trumpet, and guitar. An avid animal lover, he has both cats and dogs. He likes comics, adventure movies, and adventure.","emailTxt":"greyson.hummel@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/64ba6ffa95b5.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":466671,"firstName":"Jake","lastName":"Kavanaugh","titleText":"Sales and Leasing Consultant","emailTxt":"jake.kavanaugh@cagaustin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/0a105f476fef.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426287,"firstName":"Salvador","lastName":"Jaimes","titleText":"Service Coordinator","shortBioText":"Hire Date 7/30/2016 \u001a Salvador is a car enthusiast; he\u001as especially drawn to the design and mechanics aspect of them. He has a cat named Archer, named after the international super spy. He likes sports, and his favorite football team is the Dallas Cowboys. He also likes music, and enjoys anything with a good beat.","emailTxt":"salvador.jaimes@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/08138ff573d8.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":353046,"firstName":"Sunny","lastName":"Rathore","titleText":"General Sales Manager","shortBioText":"Hire Date 4/8/2016 \u001a Sunny was born and raised in New Orleans and moved to Austin after Hurricane Katrina. He says his favorite part about Austin is the lakes. In his spare time, he likes spending time with his son Everest. He also enjoys basketball, and the Spurs are his favorite team. The New Orleans Saints, of course, are his favorite football team.","emailTxt":"sunny.rathore@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/f1cb11f279f7.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":518244,"firstName":"Keenan","lastName":"McVein","titleText":"Sales and Leasing Consultant","shortBioText":"Hire Date 5/8/2018 \u001a Keenan is originally from Seattle, Washington. He attended Washington State for a degree in Psychology. In his spare time, he enjoys paddle boarding, football (the Seahawks are his favorite team), and going to Red\u001as Porch.","emailTxt":"keenan.mcvein@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/19c8c242420f.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426288,"firstName":"Lauren","lastName":"Laxton","titleText":"Receptionist","shortBioText":"Hire Date 6/28/2017 \u001a Lauren comes from a big Subaru family. Every member of her family owns one! Lauren likes to spend her free time watching and critiquing scary movies, and also baking. She enjoys the outdoors with friends. She has a French bulldog named Raedyn.","emailTxt":"lauren.laxton@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/9fdd264d6be5.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":583900,"firstName":"Alan","lastName":"Barron","titleText":"Sales and Leasing Consultant","shortBioText":"Hire Date 4/4/2019 \u001a Alan is a big fan of the casual style and the friendly people in Austin. He has too many favorite movies to list, and while he has the same issue with songs, a few favorites would be the ones that make you want to hit the road. (Pat Green\u001as Carry On, or Runnin\u001a Down a Dream by Tom Petty, and One Headlight by The Wallflowers, to name a few.) If Alan could invite anyone to dinner, he\u001ad love to sit down with Tom Petty, John Lennon, Paul McCartney, Anthony Bourdain, and his wonderful wife, Kami. Alan is a family man, and his parents were his heroes. They passed away way too early, but after raising three children of his own, he\u001as really come to appreciate the time, love, patience, and sacrifice that they gave to raising their three children. His family also extends to his two inseparable, mother-and-son pair of dogs, Darcy and Blue. With his kids, Alan enjoys playing the occasional game of Guitar Hero at Christmas and misses the days (16 years, really) that he used to","emailTxt":"alan.b@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/cbbbb5eabf16.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":470990,"firstName":"Jason","lastName":"Clark","titleText":"Sales and Leasing Consultant","shortBioText":"Jason is from Georgetown. He has two daughters, who he spends most of his non-working hours with. They frequently enjoy going to Inner Space Caverns and doing all the activities there. Jason has two dogs named Baby Dog and Sprite (named by the kids, if you couldn\u001at tell)!\r\n\r\n\u001aMy idea of good customer service is somebody who takes care of you before, during, and also after the sale.","emailTxt":"jason.clark@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/d30a4b7f2b97.jpg","drDealerId":24916,"dealerEmpStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":473070,"firstName":"Josiah","lastName":"Bobbitt","titleText":"Barista","shortBioText":"Josiah was born and raised in Austin, and says the best part about living here is the incredibly friendly people and atmosphere. He\u001as a songwriter who plays multiple instruments, but his primary instrument of choice is the guitar. His favorite movies are the Lord of the Rings trilogy. He has a redbone coonhound named Danny.","emailTxt":"josiah@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/8083a38a7f5c.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426293,"firstName":"Lisa","lastName":"Mckee","titleText":"Parts Specialist","shortBioText":"Hire Date 3/14/2016 \u001a Lisa was born and raised in Austin. She has a husband and a Dachshund named Psycho. She loves going to concerts, and she enjoys all kinds of music, especially blues and soul.","emailTxt":"lisa.mckee@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/0195888f3369.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":426275,"firstName":"Rosa","lastName":"Gonzales","titleText":"Appointment Clerk","shortBioText":"Hire Date 9/21/2016 \u001a Rosa is from Austin, and her favorite part about living here is walking along Lady Bird Lake. She enjoys relaxing at home and watching Japanese animation. She also has taken up sketching, and learning to sew in her free time.","emailTxt":"rosa.gonzales@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/ff7d06c799be.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":426301,"firstName":"Stetson","lastName":"Whetstone","titleText":"Internet Sales Manager","shortBioText":"Hire Date 2/9/2017 \u001a Stetson is an original Austinite with a degree in Institutional Management from Texas Tech University. He enjoys spending time outdoors, wake surfing at Lake Austin, and exploring all the restaurants Austin has to offer. His favorite is Hopdoddy Burger Bar. The island of Saint Martin is number one on his list of favorite places he\u001as been; he visited the island while on a family vacation and was blown away by it. He learned of Subaru by chance, and the more he learned about them, the more impressed he became with the brand.","emailTxt":"stetson.whetstone@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/cafb288c4091.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":516708,"firstName":"Victor","lastName":"Perez","titleText":"Sales and Leasing Consultant","shortBioText":"Hire Date 5/7/2018 \u001a Victor is originally from Las Cruces, NM. Fun fact: he purchased his BRZ from Steve Carter, who is now his coworker! Victor is an investor and enjoys playing poker. His favorite place to visit is New Orleans. He has a Belgian Malinois named Dio.","emailTxt":"Victor.perez@fth.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/a8c4f7d6c31c.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426257,"firstName":"Ana","lastName":"Angel","titleText":"Call Center Operator","shortBioText":"Hire Date 4/6/2015 \u001a Ana is a smart young lady who graduated from Johnson & Wales University with a Bachelors in Food Service Management and an Associates in Baking and Pastry Arts. Ana and her furbaby Sami have traveled up and down the East Coast but their hearts are deep in the heart of Texas! You can find Ana by the sparkle in her eyes or pretty much anywhere on her. Ana was proud to announce the arrival of her first born son on July 1st, 2016. She welcomed her sweet baby boy, Andrew Angel.. look out world!","emailTxt":"ana.angel@cagaustin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/0a18c5843301.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":552851,"firstName":"Charles","lastName":"Otte","titleText":"Service Advisor","shortBioText":"Hire Date 10/9/2018 \u001a Charles is a three-time Subaru owner, father of five, and grandfather of one originally from San Antonio. He was in the Air Force for 13 years and has been in the automotive industry for 30 years and counting. He and his family are avid animal lovers and have one dog. Charles enjoys helping and communicating with people, something he gets to do a lot of at Austin Subaru!","emailTxt":"charles.otte@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/4dd0309fb929.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":426304,"firstName":"Emily","lastName":"Upton","titleText":"Call Center Operator","shortBioText":"Hire Date 4/2/2015 \u001a Emily was born and raised in Austin only briefly living in Waco while attending Baylor University. She loves animals of all species owning multiple cats, a Lab named Tippy, a Uromastyx named Remus and a 75 gallon fish tank. In her free time, Emily loves to curl up with a good book, play video games and spending time with her family.","emailTxt":"emily.upton@cagaustin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/e9c8e51c2658.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":426302,"firstName":"Ethan","lastName":"Vlam","titleText":"Sales Assistant","shortBioText":"Hire Date 6/5/2017 \u001a Ethan moved to Austin 11 years ago from Waco. His first car was a Subaru, and he liked it so much that it\u001as a major reason why he now works here. He\u001as an avid soccer fan; he both plays and enjoys watching games. His favorite team Liverpool. He also enjoys Austin\u001as greenbelts and parks, and he often takes his two dogs, Joey and Archer, out to explore them.","emailTxt":"ethan.vlam@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/6d51657d4560.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426310,"firstName":"Glenda","lastName":"Shaw","titleText":"Cashier","shortBioText":"Hire Date 8/3/2010 \u001a Glenda came from Midland, Texas to live in Austin, a second time, in the summer of 2000. Glenda has worked in the car business for more than 10 years in the Service Department, where she managed the service office and was the assistant to the service manager. Her family includes her husband of over 34 years, 3 grown children, and 7 fabulous grandchildren. Relaxation on the weekends is all about visiting local points of interests, going to a movie, trying out a new restaurant or just staying at home reading the latest novel.","emailTxt":"glenda.shaw@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/e4f70f4fac38.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":548064,"firstName":"Jade","lastName":"Whitethorn","titleText":"Sales and Leasing Consultant","shortBioText":"Hire Date 10/1/2018 \u001a Jade was born and raised in Austin. Her favorite part about being from this city is the unique, diverse culture. She has two dogs, Max and Maya, and three children. Her favorite pastimes are kayaking and fishing, preferably both at the same time.","emailTxt":"jade.w@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/2c39387a9ad2.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426278,"firstName":"Jeff","lastName":"Hand","titleText":"CAG Insurance Agent","shortBioText":"Hire Date 9/30/2015 \u001a Jeff is a long-time Austinite and has been a licensed insurance agent for 7 years. In his spare time, Jeff enjoys spending time with his wife, biking, and music. He enjoys helping everyone with their insurance needs and is available at 512-380-7474 to assist you with your home, auto, boat, motorcycle, life, or other insurance needs.","emailTxt":"jeff.hand@cagaustin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/e5b969808650.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":579936,"firstName":"John","lastName":"Palmieri","titleText":"Sales and Leasing Consultant","shortBioText":"Hire Date 2/18/2019 \u001a Although he was an Air Force brat who moved around often, John considers himself to be from San Antonio. There, he starting working in cars and ran a detail shop while he was in high school. After San Antonio, he spent some time in Miami, and injured his back badly, had surgery, and moved onto new things in Austin! John\u001as been in Austin since 2006 and has spent time working a lot of different jobs like landscaping, real estate, event production for SXSW, and worked with children at Austin Stone Community Church\u001as Youth Ministry. Working with the children at ASCC prompted him to go back to school in 2013, and a short three years later, he graduated from UT with his Social Work Bachelors Degree. While in school at UT, he also met his wife and shortly before his graduation, they had their first child, with their second child following only 15 months later. FUN FACT: John\u001as neighbor, friend, and now co-worker, Gus Hoelscher, got him over to Austin Subaru.","emailTxt":"john.palieri@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/4e1f882e7036.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":600135,"firstName":"Jonathan","lastName":"Jahani","titleText":"Sales and Leasing Consultant","emailTxt":"jonathan@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/47cc356a935c.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426268,"firstName":"Randy","lastName":"Crist","titleText":"Assistant Parts Manager","shortBioText":"Hire Date 4/15/2010 \u001a Randy started his Continental Automotive Group career at Jaguar in 1990. After they sold that dealership, he moved over to First Texas Honda. Only 14 and a half short years later Randy decided to try other things, but after 5 years away, couldn\u001at resist coming back to our Austin Subaru location. He has spent most of his life as a tech, and loves fast cars. Mustangs have always won his heart, along with shooting and spending lots of time on his tractor out at the farm! He has worked for our company for a total of 20 years, and boy are we glad to have him.","emailTxt":"randy.crist@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/83b86736790c.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":553248,"firstName":"Robbie","lastName":"Docherty","titleText":"Sales and Leasing Consultant","shortBioText":"Hire Date 10/5/2018 \u001a Robbie is originally from Kansas City. He enjoys all things racing, and the fact that Austin has COTA is a big plus for living here. He and his wife have two sons, and Robbie enjoys spending his time with his family.","emailTxt":"robbie@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/bddcb475310e.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":556316,"firstName":"Tony","lastName":"Nguyen","titleText":"Sales and Leasing Consultant","shortBioText":"Hire Date 10/23/2018 \u001a Tony is originally from Seattle, Washington and moved to New Orleans, Louisiana in 1987. He came to Austin in 1999 for a friend\u001as birthday party and never moved back home. His mom and siblings still live in New Orleans, so he still visits them once a year. Tony enjoys fishing, bowling and watching the NFL. Of course, the New Orleans Saints is his team (Who Dat). He also loves spending time with his family, his wife Amber and his 4 kids Noel, Nathan, Sydney, and Summer. Tony has worked in the car business since April 2005, and enjoys talking to people and taking care of them.","emailTxt":"tony@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/3da243a1614e.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426279,"firstName":"Andre","lastName":"Harris","titleText":"Parts Specialist","shortBioText":"Hire Date 1/10/2017 \u001a Andre was born and raised in Austin. He\u001as happily married to his beautiful wife, since 2007. When he\u001as not working, he enjoys watching sports.","emailTxt":"andre.harris@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/527878c563e3.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":473076,"firstName":"Ashley","lastName":"Gilley","titleText":"Call Center Operator","shortBioText":"Ashley moved to Austin in 2017 from a small town in Texas called Jasper. She\u001as looking forward to meeting new people and having new experiences. She is a dog lover and she enjoys attending festivals. Her current hobby is learning to play the cello.","emailTxt":"ashley.gilley@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/5e0225f22faf.jpg","drDealerId":24916,"dealerEmpStartDtUtc":"1501545600","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":570607,"firstName":"Ben","lastName":"Vinger","titleText":"BDC Coordinator","shortBioText":"Hire Date 1/14/2019 \u001a Ben grew up wake surfing and snowboarding in Reno, NV, and headed to Austin in April 2017 for more job opportunities and a better economy. He\u001as always been a car guy and is fond of all kinds of racing, the F1 and performance car world, and keeping up with cars in general. Ben\u001as also quite the adrenaline junkie and one day, he\u001ad like to give wingsuit base jumping a shot. Apart from his work with CAG, Ben is also a videographer\u001aand a foodie\u001aand his youtube channel (@sirbenv) combines both of those facts! He draws a lot of inspiration from Bach, Bobby Flay, Bowie, and Warhol.","emailTxt":"ben.vinger@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/ab1704e751ab.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":426294,"firstName":"Bezell","lastName":"Moore","titleText":"Parts Advisor","shortBioText":"Hire Date 12/28/2016 \u001a Bezell moved to Austin from Omaha, Nebraska in 2016. His family lives in Texas, so he took the opportunity to be closer to them. In his spare time, he enjoys biking through the many trails in our city, and watching football, especially when the Longhorns play.","emailTxt":"bezell.moore@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/c2ac970f8a73.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":426260,"firstName":"Bob","lastName":"Bookwalter","titleText":"Inventory Manager","emailTxt":"bob.bookwalter@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/7a53b04dbe16.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":466652,"personPtyId":35493990,"firstName":"Cindy","lastName":"Hach","titleText":"General Sales Manager","emailTxt":"cindy.hach@cagaustin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/d29e6a8ed790.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426285,"firstName":"Cynthia","lastName":"Hughes","titleText":"Warranty Admin","shortBioText":"Hire Date 4/19/2016 \u001a Cynthia has lived in Austin since she was 2 months old. She has one daughter and four grandchildren who all live in Ohio. Her favorite place is Garner State Park. In her free time, she enjoys playing bingo.","emailTxt":"cynthia.hughes@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/ce5b4ab0356d.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":471253,"firstName":"Darren","lastName":"Taylor","titleText":"Finance Manager","shortBioText":"Darren was born and raised in Austin. In his spare time he enjoys fishing and live music. He has two kids in baseball who he enjoys watching play at games. He has a 90lb yellow lab named Chop and a German Shepard named Maxi.\r\n\r\n\u001aGreat customer service means the customer leaves happy and has received value in both their money and their experience.","emailTxt":"darren.taylor@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/821eab6b8942.jpg","drDealerId":24916,"dealerEmpStartDtUtc":"1512086400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":608442,"firstName":"David","lastName":"Parga","titleText":"Express Service Advisor","emailTxt":"david.p@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/dd53d0013e30.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":599043,"firstName":"Diana","lastName":"Eusebio","titleText":"Sales and Leasing Consultant","emailTxt":"diana.e@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/8e6f48dbf4ff.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":598719,"firstName":"Ethan","lastName":"Haycock","titleText":"Sales Assistant","shortBioText":"Hire Date 7/2/2019 \u001a Ethan is from Salt Lake City, Utah and has always been interested in the automotive world. When he\u001as not working, Ethan likes to hang out with his friends and family, listen to music and go to concerts, play and watch sports, and anything to do with being on or near a lake! He could eat street tacos every day, loves to jam out to Blink-182, and would invite Post Malone to dinner if he could share a meal with anyone in the world. Just imagine the conversations! So far in Austin, the quality people and food are his two favorite things about the city. Ethan is also fond of California in that, he\u001as a Los Angeles Lakers fan, and his favorite vacation to date has been to San Francisco. One day, Ethan would like to go to Fiji, to try authentic Fiji water!","emailTxt":"ethan.h@fth.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/e9d955420d8f.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":473075,"firstName":"Hilary","lastName":"Razo","titleText":"Receptionist","shortBioText":"Hilary is originally from California, but moved to Texas 15 years ago. She enjoys volunteering with Habitat for Humanity, painting, and crafting! Her family, friends, and community are very important to her! She\u001as totally obsessed with her Siberian Husky, Apollo! She loves hockey, and her favorite team is the Colorado Avalanche. Her biggest pet peeve is people spelling her name wrong. She loves living in Austin and embracing its weird culture! She loves live music and being outdoors! She is super excited to be starting her journey with Austin Subaru!","emailTxt":"hilary.fisher@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/8c194ec44871.jpg","drDealerId":24916,"dealerEmpStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":426292,"firstName":"Jesse","lastName":"McGinnis","titleText":"Sales Manager","shortBioText":"Hire Date 9/12/2016 \u001a Jesse is an Ohioan who originally came to Austin with the intention of visiting his sister. He liked it so much here that he never left. Together, he and his wife Michelle have 2 Jack Russell Terriers, Tyson and Yogi, whom they consider their children. Jesse\u001as interests are boating, basketball, and cooking.","emailTxt":"Jesse.mcginnis@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/8e4ff53cff04.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426273,"firstName":"Kumary","lastName":"Giron","titleText":"Call Center Operator","shortBioText":"Hire Date 7/2/2015 \u001a Kumary was born in Miami, Florida, moved to Austin when she was 8, and was raised in Guatemala. She can speak both English and Spanish, which she says is very useful. She enjoys anything outdoors. Her favorite movie is The Dark Knight and her favorite food is pizza. Yellowstone has been her favorite place that she\u001as visited so far, and she says it had beautiful scenery and she loved the weather.","emailTxt":"kumary.giron@cagaustin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/a2ef7a4f2295.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":230865,"firstName":"Lee","lastName":"Laxton","titleText":"Parts Manager","shortBioText":"Lee has an amazing 24 plus years of experience in the car industry. Originally from Bellaire, Texas, Lee moved up to Austin over ten years ago and is sold on the Central Texas quality of life. He has been married to his wife Victoria for more than 20 years and describes her as \u001athe best looking brunette in town.\u001a Lee, Victoria, and their three children are outdoor people who enjoy floating the river during the summer months. Lee recently started golfing more often but has chosen not to include his handicap in this bio.","emailTxt":"placeholder41@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/b018bc6d2841.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":607702,"firstName":"Lily","lastName":"Fischer","titleText":"Service Coordinator","emailTxt":"lily@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":426280,"firstName":"Scott","lastName":"Hills","titleText":"Parts Specialist","shortBioText":"Scott was born in Corpus Christi. He grew up in Spring, TX and moved to Austin in 2004. He\u001as a huge hockey fan (Go Dallas Stars!!!) and has been playing for about 15 years. He loves music as well, and has been playing drums for 10 years, and guitar for the last couple years. He has a pitbull named Lady (short for Ladybug). He considers himself pretty outgoing and thinks his sense of humor is pretty decent. If he were to visit anywhere, it would be Vancouver, BC. Mystery movies are his favorite genre to watch, and his favorite movie is Alaska. He owns his own Subaru, so he thought Austin Subaru would be the perfect place for him to be.","emailTxt":"steven.hills@austinsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/32c236c7fda5.jpg","drDealerId":24916,"dealerEmpStartDtUtc":"1443657600","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":600134,"firstName":"Sonny","lastName":"Maxcy","titleText":"Design Center Consultant","emailTxt":"sonny@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/ec5d8ce3b971.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560846,"firstName":"Tania","lastName":"Villman","titleText":"Receptionist","shortBioText":"Hire Date 12/4/2018 \u001a Born and raised in Houston, Tania came to Austin for a change in scenery and culture! Tania enjoys arts and crafts and can be found painting with watercolors and sewing together historical dresses and costumes. She also reads a lot of comics and went to 3 comic cons in 2018, with hopes of attending more in the coming years! Tania is also an Earth-friendly human, and she partakes in thrifting thanks to this fact. She even has a \u001athrifted\u001a rescue dog, Honey Bee the Rat Terrier. On her bucket list, you\u001all find that she wants to visit England for the history, landscape, and culture.","emailTxt":"Tania@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/b11dc44d9ca9.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":607555,"firstName":"Terrence","lastName":"Pride","titleText":"Sales and Leasing Consultant","emailTxt":"terrence@as.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24916/employees/90e079db2001.jpg","drDealerId":24916,"certifiedEmployee":false,"deptDscrp":"Sales"}]

CAG - Austin Subaru

4.9 out of 5 4.9
Rectangle 48
Sales
Service 9:00 AM - 4:00 PM

CAG - Austin Subaru Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

10:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 7:00 PM

Sunday

9:00 AM - 4:00 PM

About Our Dealership

Dealer on Cars.com since January 2008

Locally owned and operated - We're All About Austin. Come visit Austin Subaru, where we are known for our community invo

...

lvement and outstanding customer satisfaction. Contact us with any questions you may have about Subarus in Austin and we look forward to doing business with you! Austin Subaru is the proud host of this year's Paddle for Puppies - a charity kayak, canoe, and SUP paddle on Lady Bird Lake - benefiting Austin Pets Alive! - Helping to make our city a No-Kill city.

"Austin Subaru is a new and used Subaru dealer serving Central TX including Killeen and San Marcos"

Service

Oil, Filter Change

$39.95

New Brake Pads/Shoes (Front)

$329.95

Wheel Alignment (AWD)

$89.95

Wheel Alignment (4WD)

$89.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
511 lifetime reviews. Includes reviews of CAG - Austin Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    September 14, 2019

    Our Ascent Battery died in our home driveway in Pflugerville. I contacted the Roadside Service via app, but the app would not accept my home address.... I then reached out to your Service organization and they (Christian Perez) arranged a technician to visit our home to jump the battery (advised to arrive within 90 minutes - actual waiting time ~105 minutes, which was not an issue). Drove the vehicle immediately to the Austin Subaru Service Center, where the Battery was replaced, and other periodic maintenance functions were performed. Although concerned that the Battery only lasted one year, I was very satisfied with the overall experience once in the hands of the Service Adviser, Dundre Harris (not listed below).

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christian Perez

    Service Advisor

    (5.0) 27 reviews

    Roger Matthews

    Sales and Leasing Consultant

    (5.0) 17 reviews

    Erick Franco

    Sales and Leasing Consultant

    (4.8) 6 reviews

  • 5.0 out of 5
    September 12, 2019

    These guys are great, Will usually handles our service needs but he was out and Abel was just as great. If not for the drive, I love taking my 2 Subaru's... in for service. The facility is great, people friendly and competent and usually done quicker than estimated. Keep it up y'all!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Abel Aguirre

    Service Advisor

    (5.0) 9 reviews

  • June 5, 2016

    Ralph Vurgich 512-709-9775 call him for your next car! Excellent follow-up, he kept us informed of any price and inventory changes and made it a real fun... experience for my 16 year old son's first car purchase

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations to you and your son on his first car! We're so happy to hear that Ralph achieved our company goal of making each transaction smooth an...d hassle-free. Happy cruising! -The Team at Austin Subaru

  • 4.0 out of 5
    September 6, 2019

    Brought my leased Legacy in to be checked out after about 10 months. Took a little longer than usual, but not terrible, about 1:15. Service associate... (Will) was on his game, spotted the rubber edging by the spoiler (gasket?) was loose, and told me to set up another visit when they could have a loaner available. Will do that shortly. My only request is for bagels or buttered rolls at the food counter!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    William Heller

    Service Consultant

    (5.0) 51 reviews

  • 5.0 out of 5
    September 5, 2019

    Getting your car serviced at the dealer may be more expensive, but it's more than made up for by the extras they provide: rides to and from pretty much... anywhere; car wash vouchers; a comfortable place to work with food & drink while you wait. Plus all of the folks are so friendly & professional.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joseph Mendoza

    Express Advisor

    (5.0) 7 reviews

  • 5.0 out of 5
    September 5, 2019

    Kurtis Clark and everyone involved with our purchase of our new Subaru Forester made buying this car as easy as if we were sitting at home. Great team... effort, Kurtis' easy demeanor made driving all the way up north from where we live well worth the trip. Would do it again no doubt.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Yelena Smirnova

    Design Center

    (5.0) 14 reviews

    Edwin Martinez

    Sales and Leasing Consultant

    (5.0) 7 reviews

    Kurtis Clark

    Sales and Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    September 5, 2019

    The first service was due on my new Outback. I didn't know quite what to expect when I arrived. I drove in and immediately a gentleman in the service... bay came up and asked me how he could help me. I explained that the car was due for its first service and that I had one other issue with the car. The front right wheel would rub when backing out to the left. I have the adventure package on my Outback. From there I was introduced to Christian who set everything up for me. Christian asked if I needed a ride back to work. I didn't know if this was something the dealership provided so I had made arrangements. After I left I got a text from Christian just to let me know if I had any questions he was there to assist. Once the car was serviced and the tire issue resolved I received another text that the car was ready. Christian was great and I appreciate his follow up.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christian Perez

    Service Advisor

    (5.0) 27 reviews

  • 5.0 out of 5
    August 28, 2019

    Burak took the time to help us buy our first Subaru. We had our 8 week old baby with us and were stressed out. Burak answered all our questions and kept... in touch after the sale. Plus we got a great deal.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Danny Sosa

    Finance Manager

    (5.0) 20 reviews

    Burak Baysu

    Sales and Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    August 28, 2019

    I had a wonderful experience with Misty. She is honest, kind and the most helpful Sales person I have ever worked with. She always kept me updated even... if the light pole falls over and cuts the electricity out purchasing a car. I would recommend her if you are buying a WRX or Ascent. She knows this business and is easy to work with.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Danny Sosa

    Finance Manager

    (5.0) 20 reviews

    John Pasho

    Sales and Leasing Consultant

    (5.0) 7 reviews

    Jonathan Sosa

    Service Advisor

    (4.9) 17 reviews

    Misty Martin

    Finance Assistant

    NOT RATED

  • 5.0 out of 5
    August 15, 2019

    Will Heller was super helpful! Informative, efficient, and friendly. Also, timely. I had the car back the same day! Very happy with service! Highly Recommend!...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    William Heller

    Service Consultant

    (5.0) 51 reviews

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