I recently purchased a used car from mgm. Seth was professional and helpful. He got me a great deal and i didn't feel like I was being taken advantage... of like other dealerships. I would recommend seth at MGM to anyone looking for a pre owned car.
Got an initial response from Shawn, then asked a few more questions (mainly, why was vehicle on lot for so long) and then he went completely silent. ...Could have had the courtesy to respond. Now, I will feel awful if Shawn is in the hospital or something, but my guess is that if that were the case, someone would have covered for him. If that is how they start the process, I want nothing to do with them. Sorry
Fantastic customer service experience. Amir is an extremely hard worker and was very diligent in finding a bank to approve my loan. They were organize...d, trusting, very reasonable and willing to go out of their way to make sure I had a great experience. Amir often responded to my emails after hours and even stayed several hours late to accommodate my schedule. I can only hope that all my car purchase experiences are like this one.
Went to look at a car; salesperson showed me that car, and also similar model that were priced less as well that I wasnt aware of. Test drive whicheve...r suits your fancy, hassle free I decided to continue looking as Im looking for a specific perfect car, they wished me well.
i recommend this dealership to any one.they helped me with my financing and got me the best price
I drove past the dealership one day and saw the car I've always wanted (I was actually shopping for a car that day). Seth greeted me and allowed me to... test drive the vehicle, no hassle, no "but wait" stuff. Extremely professional and respectful guy. Came back and grabbed a credit application. After a few attempts, I finally got approved. The only catch was the two gentlemen who was helping me out at the time made me feel pressured and largely ignored my concerns of the vehicle until I insisted we pay some attention to the problems. The older gentleman ignored my request to check up on a problem I found, and tried the "oh look this car has rear heated seats" before attending to the problem after much hesitation. If Seth had been the only person helping me out, I would be driving that same car, but the other salesmen were pushing and pushing to get the car sold by rushing the entire process and making me feel very uncomfortable with their old age careless attitude towards me. They were hesitant and rushed me when I was inspecting for faults (which of course made me do an even more thorough search). It was as if they thought I didn't know what I was doing, even though I owned an older model of the same car I was looking at, so I knew exactly what to look for. There's a reason why the majority of reviews on here is about Seth and nobody else; he knows how to satisfy his customers demands while making them comfortable; almost like a friend if you will. Heck he even waved me goodbye when I left!
I was in Denver visiting a friend, and was also in the market for a Mercedes CL-500 which they had available. Unfortunate, the photos didn't fully rep...resent the vehicle. There was a plug missing on the front bumper (perhaps for the cruise control radar) that was missing and some scratches in the paint not visible in the photos. Also the rubber molding for the windshield was very loose (like you could just pull it out) on the passenger side - I gave it a tug and a little more came loose. The gentleman who came out just tucked it back in as if nothing was wrong (for the next potential buyer.) I can't contradict the experience of any other buyer, but after walking around the car, I didn't even bother looking at the inside - I just wasn't convinced the car was that well taken care of. I guess all I can say is that the car didn't live up to the description. This may be a perfectly good place to buy a used car, but not for me. As in any transaction, the best advice is always "buyer beware."
The 2003 Mercedes is 11 years old and for that old of a car it is in very good condition. If anyone expect not to see any scratch on the car need to l...ook at 2014 model not 11 years old car. I don’t understand some people who want to spend little money for an older car and expect getting a mint condition car.
I bought an older car from Seth at MGM auto, I found him straight forward and fair to deal with. He addressed all of my questions and made the car buy...ing process pain free. I would recommend them to others who are looking for a used car, they seem to deal in older image vehicles which can be a rough market so take advantage of the fact that they will let you get the vehicle checked out before you buy.
No hassle no arguing no problems! I was able to take the car for a desired amount of time to take to a mechanic, so that i felt comfortable buying a u...sed BMW. Other places were not so helpful and giving. I never felt pressured to purchase and once I decided to purchase, Seth had me out of there in 20 min! very fast and very friendly service is what you get at MGM. I will be going there for future vehicle purchases. Also, I typically only write "bad reviews" but i felt inclined to write a good review for once. THANKS !
I bought a car from here. They total advantage of the fact that I am a single woman. Not 24 hours later I found out the engine had to be completely re...placed. They reset the codes So the check engine light wouldn't be on while we drove it. Total liars. All they're selling is headaches and money pits.
Katie, I am very sorry you feel like we "took advantage of you". Im not sure if you posted under an alias but I cant figure out which car you purchase...d from us? I personally would never take advantage of anybody, intentionally. We are a family business and strive to treat every single customer the same. We've been doing this since 1997 and have had success. Generally when customers feel like they were taken advantage of, we get a phone call explaining to us why they felt that way. I never received any phone call about replacing an engine or that there were any problems or it would have been taken care of. We allow all of our customers to take our vehicles to their own mechanics to have the vehicles inspected and I always recommend to them that they do so, when purchasing a used car. Even though we inspect them when they come in, they are used cars and we can not predict future problems. Please feel free to contact me next time if there is a problem and we will do out best to get it fixed. Posting a bad review online isn't going to help YOU or others when its not accurate.. Which I would be glad to do. If you can contact me and let me know which vehicle you purchased so I know which one you're referring to. I truly am sorry you feel like we took advantage of you for being a single mom. If there was even a way of knowing that. THanks