Dick Hannah's Volkswagen & Hyundai of Portland

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
664 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 29, 2019

    The best car buying experience I have ever had. I was comfortable and relaxed and never felt pressured. I never thought I could afford the Jetta, but... Kirsten made everything make sense and I am thrilled. Thank you Art and Kirsten for taking the time to work with me and get me in to a fantastic car!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Congratulations on your new Jetta. They are fantastic vehicles and we are glad our team was able to help make your perfect vehicle fit your budget.

  • 5.0 out of 5
    October 24, 2019

    Dealer is very charismatic and patient thoughout the buying process. He is unlike other dealers , very straight forward and to the point. Knows a lot about... these cars and the best way to get us approved especially because our credit wasnt very good. I highly recommend

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Christie, thank you for your wonderful 5-star rating. We appreciate the opportunity to assist you in finding the perfect vehicle the Nice way. Congrat...ulations on your new vehicle!

  • July 5, 2019

    Aaron Brown, Internet Sales Manager: quick responses to my emails and phone calls. Scheduled appointment was right on time. Kirsten Peacock, Sales Rep.:... most pleasant, polite, clear on all charges. Found my car quickly, prepared and washed. Financing was a little slow - printer was broken, but not a deal breaker. Overall - best experience I have ever had. And I have bought 6 new cars so far.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Oleg., thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    September 27, 2019

    I came in to VW and right off the bat I was greeted by noe and felt very comfortable with the whole experience. I was only there for like 2 hours, we got... straight to the point and he was very helpful with all of my questions. I walked out of there with by brand new 2019 gti and was left super happy with the customer service.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for your fantastic rating. 5-star across the board shows Noe's Olympic dedication to our Believe in Nice motto in helping you find your nex...t new car. Please let us know if there is anything additional we can assist you with!

  • 5.0 out of 5
    September 25, 2019

    A friend of mine highly recommended Noe at Dick Hannah VW of Portland, and he didn't disappoint. He is extremely knowledgeable and was very patient while... I tried to find the perfect commuter. Noe worked hard to secure the best financing for me, even though my credit was less than perfect. I would highly recommend him to anyone looking to purchase a new vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for your fantastic rating. We knew your friend wouldn't steer you wrong towards Noe. He has been a wonderful member of our team for over 10 ...years! Congratulations on finding the perfect vehicle for you at the financing rates that fit your budget. Congratulations and wishing you many happy miles with your new ride.

  • 5.0 out of 5
    September 5, 2019

    I came in to drive a 2019 Tiguan since my lease was up on my 2016. I had been researching my next car for some time and drove a few other SUVs. Noe was... really knowledgeable and seemed only interested in letting me decide what was best for me, which is much appreciated. He stayed way past closing to help me complete the deal. It was a really simple process and my best dealership experience so far, and I've had a lot of them. I had a great experience with my first ever lease on my 2016 VW from Dick Hannah - the service department is top notch too. It was a no brainer for me this time. Thanks Noe! I have a beautiful new car and I'm really happy with the whole process.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for your fantastic review. We are glad to hear that our entire team was able to assist you in finding the perfect new vehicle the Nice way. ...Congratulations on your 2019 Tiguan! Thank you again for allowing us to continue to serve you in the maintenance and purchase of your vehicles.

  • 5.0 out of 5
    August 7, 2019

    Went in looking to buy a new car specifically the Hyundai Ioniq and was welcomed in by Noe, he was amazing from the beginning all the way up until I left... with my new Ioniq. He got the car right away for me and on the test drive answered all the questions I had. Working out the paperwork and price was very easy thanks to Noe, he was not pushy at all. I am extremely satisfied with my car and especially the service I got from Noe and his coworkers, and if you are looking for a new car I strongly recommend stopping by and checking out Dick Hannah of Portland

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Vladan1013, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

  • 5.0 out of 5
    July 31, 2019

    I actually enjoyed my time buying my VW Tiguan! I had been hesitant to get a new car and Mike and the other guys made it very pleasant and personable.... I love my car! Great decision and great dealership!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Anna, we are so happy to read such a great review about Dick Hannah VW of Portland! If you're ever in need of more help, please let us know!

  • 1.0 out of 5
    July 23, 2019

    I was put in touch with Chris at Dick Hannah through the USAA car buying service. I had an emailed offer of of $20,035.(for the S model) and a trade in... value of $ 15,355 - $ 17,635. I was offered just over $14,000. When we sat down to talk pricing, his starting price was for the final edition SEL convertible, instead of the Beetle SE I had test driven. Good try, Chris. He also told me that the USAA discount is only $35.00 (it's over $2000.00). He assured me that he knew this because he's the internet guy. Also, he didn't even have the right car in stock! I drove 12 hours from Montana-I guess Chris thought since I came so far, I wasn't going home without a new car. This is the guy that gives car salesmen a bad name. Disgusted and offended with the attempted shakedown

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thepeg, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate yo...u bringing this experience to our attention. If you are willing, please contact us at (503) 406-1131 so we can work towards a resolution. We look forward to hearing from you.

  • 5.0 out of 5
    June 4, 2019

    Extremely friendly environment, speedy process, and most of all a willingness to work with you and make sure you leave happy and in a good mood with your... new car😎

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to let us know how we did. We hope you have a great day!

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