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Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Family Hyundai Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2008

Welcome to Family Hyundai.

...



On behalf of our entire staff, thank you for giving us the opportunity to acquaint you with our dealership. Our commitment to perfection is exceeded only by our commitment to offer you the highest level of guest services in the automotive industry. Our professional and well trained staff is ready to assist you with your automotive needs. Just let us know what we can do to be of service to you. It is our personal commitment to see that all of your expectations are not only met but exceeded here at Family Hyundai. The difference in dealerships is the way we treat our customers here at Family Hyundai.

"#1 in Chicagoland for 7 consecutive years!"

Service

Tire Rotation

$24.95

Oil, Filter Change

$39.95

Cabin Filter Replacement

$49.95

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
1045 lifetime reviews. Includes reviews of Family Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 17, 2018

    Typical car buying experience, bait and switch (email a price they cannot honor), and then lowball me on my trade, finally attempting to switch me to one... of their junk used cars. These people are shady as xxxx, And I will never buy anything from them.

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 17, 2018

    I had no plans to by a new car let alone a truck that day. I was just out with a friend and he suggested we look at a truck because he hated my ???little... car???. My friend suggested that I look at a truck...and the rest is history. Jerry Lacy gave me a great deal!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Friendliness
    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jerry Lacy

    Sales Professional

    (5.0) 139 reviews

  • April 29, 2016

    First used Family for service on my 2011 Sonata. Service, service staff, dealer location were all very good and deserved a return visit when I was in the... market for a new car purchase. My wife and I went to Family a couple days ago and as soon as we entered we were immediately greeted by Ricardo. He determined our reason for the visit and directed us to Mark. They assisted us in looking at different models on the floor. Both men were well versed in the vehicles, answered our questions, Ricardo helped us in the test drive of a model we selected. Meanwhile, someone else inspected the 2011 Sonata we were considering as a trade in . We had a comfortable and productive discussion on the trade in value, incentives and purchase price of a 2016 Sonata. I required a specific Sonata Limited color and Mark determined that the vehicle I wanted was at another dealership so he arranged to have that car brought to Family for us. The next day, we test drove the Limited with Ricardo, discussed our offer and desired monthly payment amounts. Mark worked with us to come up with an agreement on all figures. At no time did we feel pressured or rushed. Both Mark and Ricardo along with others in the sales and finance staff made the entire process smooth and easy. We were sad to leave our 2011 Sonata, we enjoyed all 109000 miles with it but that moved us to purchase our 2016 Sonata. We plan to top 110000 mile on this car and return to Family.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for choosing Family Hyundai for both service and sales! We are so glad that you gave us the opportunity to earn your time and busine...ss! Even better you got into a new car that you absolutely love, all because of a smooth, no pressure process! We look forward to seeing you over in our service department come time for your first oil change and we are happy to have many years of business with you! Thanks so much again!

  • 5.0 out of 5
    October 17, 2018

    Salesmen are polite not pushy. Feel comfortable dealing with them. Will recommend to anyone. Very helpful. Never had a bad experience when walking in.... Always greeted with a smile.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Al Pellizzeri

    Customer Relations Manager-After Market

    (4.8) 160 reviews

    Larry Edwards

    Sales Professional

    (4.9) 81 reviews

  • 5.0 out of 5
    October 16, 2018

    I take my two Hyundai vehicles to Family Hyundai for all our maintenance and repairs. Service is always fast, reliable and honest. Most recently, I had... an issue in which my vehicle was consuming an abnormal amount of oil. Mike Majchrowic explained the process of doing oil consumption tests every 1000 miles and kept me informed of what was happening. In the end, Mike worked with the folks at Hyundai corporate to have my engine replaced. Mike is always great to work with and is a great example of what Family Hyundai customer service is all about.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Majchrowicz

    Service Advisor

    (5.0) 26 reviews

  • 4.8 out of 5
    October 16, 2018

    Nice people, fast service and very reliable, I love this place,I will highly recommend this dealership to my friends and family,Hyundai is awesome

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Al Pellizzeri

    Customer Relations Manager-After Market

    (4.8) 160 reviews

    Murad Alramahi

    Sales Professional

    NOT RATED

  • 5.0 out of 5
    October 16, 2018

    George" Skip"and Bob Ross have become family to Sharon and Myself. They embody the word FAMILY in Family Hyundai. They are the reason we keep coming back... and why we recommend Family Hyundai to friends, family and strangers.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Salin

    Service Advisor

    (5.0) 53 reviews

    Mike Majchrowicz

    Service Advisor

    (5.0) 26 reviews

    George "Skip" Hasenjaeger

    Sales Professional

    (4.0) 40 reviews

  • 4.8 out of 5
    October 16, 2018

    If you want a great person to work with you, Ricky Gushi is the person. Very energetic in getting things done. He is a keeper. If you want someone to work... hard for you, ask for Ricky.

    5.0 out of 5
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    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ricky Gushi

    Sales Professional

    (4.9) 70 reviews

    Graham Watson

    General Manager

    (4.5) 37 reviews

  • 5.0 out of 5
    October 16, 2018

    Mike Major has been my service rep. for years. As always, Mike takes the time to review the history of my previous service work and to see if Hyundai issued... any recalls. Depending on the length and type of service, Mike also offers the use of a loaner vehicle if one is available.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Majchrowicz

    Service Advisor

    (5.0) 26 reviews

  • 4.8 out of 5
    October 16, 2018

    I've been with Family Hyundai for 4 vehicles and always Tom Salin for scheduling and coordination of the work to be performed. Tom gave me best time to... come in and handled my oilchange in a timely manner.

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Salin

    Service Advisor

    (5.0) 53 reviews

    Frank Baley

    Sales Professional

    (4.7) 47 reviews

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