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Family Hyundai

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Family Hyundai Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2008

Welcome to Family Hyundai.

...



On behalf of our entire staff, thank you for giving us the opportunity to acquaint you with our dealership. Our commitment to perfection is exceeded only by our commitment to offer you the highest level of guest services in the automotive industry. Our professional and well trained staff is ready to assist you with your automotive needs. Just let us know what we can do to be of service to you. It is our personal commitment to see that all of your expectations are not only met but exceeded here at Family Hyundai. The difference in dealerships is the way we treat our customers here at Family Hyundai.

"#1 in Chicagoland for 7 consecutive years!"

Service

Tire Rotation

$24.95

Oil, Filter Change

$39.95

Cabin Filter Replacement

$49.95

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
3871 lifetime reviews. Includes reviews of Family Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 29, 2020

    Wonderful experience. Everyone who helped me through the purchase were great! I'm not sure of the guy's name who explained the service and warranty program.... I have a great car, great price, great dealership,

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Family Hyundai

    Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!


    Worked with:
    Mayweather Shorter

    Sales Professional

    (5.0) 192 reviews

    Graham Watson

    General Manager

    (4.9) 212 reviews

    Colin Simmons

    Service Advisor

    (4.9) 625 reviews

    Joe Panici

    Finance Director

    (4.7) 161 reviews

    Kelly Kuckelman

    Internet Manager

    (4.8) 86 reviews

  • 5.0 out of 5
    November 28, 2020

    Came in without an appointment because I was in the area. Bryan got me in and out of there in no time. Had a great experience.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Family Hyundai

    We appreciate your business and our team looks forward to serving you again soon!

  • April 29, 2016

    First used Family for service on my 2011 Sonata. Service, service staff, dealer location were all very good and deserved a return visit when I was in the... market for a new car purchase. My wife and I went to Family a couple days ago and as soon as we entered we were immediately greeted by Ricardo. He determined our reason for the visit and directed us to Mark. They assisted us in looking at different models on the floor. Both men were well versed in the vehicles, answered our questions, Ricardo helped us in the test drive of a model we selected. Meanwhile, someone else inspected the 2011 Sonata we were considering as a trade in . We had a comfortable and productive discussion on the trade in value, incentives and purchase price of a 2016 Sonata. I required a specific Sonata Limited color and Mark determined that the vehicle I wanted was at another dealership so he arranged to have that car brought to Family for us. The next day, we test drove the Limited with Ricardo, discussed our offer and desired monthly payment amounts. Mark worked with us to come up with an agreement on all figures. At no time did we feel pressured or rushed. Both Mark and Ricardo along with others in the sales and finance staff made the entire process smooth and easy. We were sad to leave our 2011 Sonata, we enjoyed all 109000 miles with it but that moved us to purchase our 2016 Sonata. We plan to top 110000 mile on this car and return to Family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for choosing Family Hyundai for both service and sales! We are so glad that you gave us the opportunity to earn your time and busine...ss! Even better you got into a new car that you absolutely love, all because of a smooth, no pressure process! We look forward to seeing you over in our service department come time for your first oil change and we are happy to have many years of business with you! Thanks so much again!

  • 5.0 out of 5
    November 28, 2020

    Great team to work with from start to finish! Felt like we got a great deal :) I would definitely consider coming back here to buy another vehicle.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Family Hyundai

    Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If th...ere is anything we can assist you with in the future, please let us know.


    Worked with:
    Joe Panici

    Finance Director

    (4.7) 161 reviews

    Mark Holder

    Sales Professional

    (5.0) 41 reviews

  • 5.0 out of 5
    November 27, 2020

    I was very happy that service finally figured out why my battery was dying. They fixed the problem under my extended warranty and the car runs great....

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Family Hyundai

    Thank you for sharing your thoughts about your experience with Family Hyundai, we're so glad to hear that our service team was able to help! We apprec...iate your business and hope to see you again soon.


    Worked with:
    Mike Majors

    Service Advisor

    (4.6) 94 reviews

  • 5.0 out of 5
    November 27, 2020

    Nice guy. He must be good. He was always working with two different customers at a time. Barry Wood was not in any of the literature.

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Family Hyundai

    Thank you for sharing your experience with us, Dirk! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your fe...edback!


    Worked with:
    Austin Osabuohien

    Sales Professional

    (4.6) 18 reviews

  • 5.0 out of 5
    November 24, 2020

    Very friendly and quick service, big waiting room for social distancing. The car was washed and sanitized after the service appointment. I was kept up... to date on the service progress and given a text number to my advisor for questions

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Family Hyundai

    Thank you! We appreciate your business. Colin and our team look forward to helping you with any questions or future vehicle needs. Thank you for choos...ing Family Hyundai.


    Worked with:
    Colin Simmons

    Service Advisor

    (4.9) 625 reviews

  • 5.0 out of 5
    November 24, 2020

    I loved the service and how professional everyone was with me. Was looking for leather seats and sunroof. Will wait until I can get both within my price... range and payment range.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Family Hyundai

    Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad PJ was able to help, and we hope to see you again!


    Worked with:
    PJ Smith

    Sales Professional

    (5.0) 14 reviews

  • 5.0 out of 5
    November 24, 2020

    It was a good experience and I was quite surprised that you even washed the car. I would recommend the service dept. Will be back.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Family Hyundai

    It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that you were pleased with you...r car wash after your service. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

  • 5.0 out of 5
    November 24, 2020

    Good customer service. I went in for a car check up and and oil change wait was a little long than I taught but it was worth it.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Family Hyundai

    Thank you for your review. We are sorry the wait was longer than expected. We sincerely value your business and look forward to your next visit.


    Worked with:
    Colin Simmons

    Service Advisor

    (4.9) 625 reviews

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