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Family Hyundai

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Family Hyundai Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2008

Welcome to Family Hyundai.

...



On behalf of our entire staff, thank you for giving us the opportunity to acquaint you with our dealership. Our commitment to perfection is exceeded only by our commitment to offer you the highest level of guest services in the automotive industry. Our professional and well trained staff is ready to assist you with your automotive needs. Just let us know what we can do to be of service to you. It is our personal commitment to see that all of your expectations are not only met but exceeded here at Family Hyundai. The difference in dealerships is the way we treat our customers here at Family Hyundai.

"#1 in Chicagoland for 7 consecutive years!"

Service

Tire Rotation

$24.95

Oil, Filter Change

$39.95

Cabin Filter Replacement

$49.95

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
3359 lifetime reviews. Includes reviews of Family Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 10, 2020

    Great customer service and work done in a timely fashion. Great atmosphere. Please to see they are practicing social distancing. Colin said it would take... about an hour and he was correct.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to hear that Colin and the team provided you with such a positive experience! We sincerely value your business and look forward to y...our next visit.


    Worked with:
    Colin Simmons

    Service Advisor

    (4.9) 535 reviews

  • 5.0 out of 5
    July 10, 2020

    I was able to get my issue resolved without having an appointment. Service was prompt and the agent was courteous! I have never had a bad experience at... this dealership!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!


    Worked with:
    Larry Edwards

    Sales Professional

    (4.9) 218 reviews

  • April 29, 2016

    First used Family for service on my 2011 Sonata. Service, service staff, dealer location were all very good and deserved a return visit when I was in the... market for a new car purchase. My wife and I went to Family a couple days ago and as soon as we entered we were immediately greeted by Ricardo. He determined our reason for the visit and directed us to Mark. They assisted us in looking at different models on the floor. Both men were well versed in the vehicles, answered our questions, Ricardo helped us in the test drive of a model we selected. Meanwhile, someone else inspected the 2011 Sonata we were considering as a trade in . We had a comfortable and productive discussion on the trade in value, incentives and purchase price of a 2016 Sonata. I required a specific Sonata Limited color and Mark determined that the vehicle I wanted was at another dealership so he arranged to have that car brought to Family for us. The next day, we test drove the Limited with Ricardo, discussed our offer and desired monthly payment amounts. Mark worked with us to come up with an agreement on all figures. At no time did we feel pressured or rushed. Both Mark and Ricardo along with others in the sales and finance staff made the entire process smooth and easy. We were sad to leave our 2011 Sonata, we enjoyed all 109000 miles with it but that moved us to purchase our 2016 Sonata. We plan to top 110000 mile on this car and return to Family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for choosing Family Hyundai for both service and sales! We are so glad that you gave us the opportunity to earn your time and busine...ss! Even better you got into a new car that you absolutely love, all because of a smooth, no pressure process! We look forward to seeing you over in our service department come time for your first oil change and we are happy to have many years of business with you! Thanks so much again!

  • 5.0 out of 5
    July 10, 2020

    Everyone at Family is fantastic. They worked hard to get us the Hyundai we wanted for the payment we could afford. Thank you for all your hard work.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on yo...ur new Hyundai! All of us at Family Hyundai are glad to have you as a customer.


    Worked with:
    Mayweather Shorter

    Sales Professional

    (5.0) 177 reviews

    Leon Goldman

    Finance Manager

    (4.9) 73 reviews

    Graham Watson

    General Manager

    (4.9) 201 reviews

    Chabasco Elston

    Sales Professional

    (4.9) 75 reviews

    Jason Lechowicz

    General Sales Manager

    (4.8) 18 reviews

    Bob Ross

    New Car Manager

    (4.6) 11 reviews

  • 5.0 out of 5
    July 10, 2020

    Excellent service salesmen are the best. I was delivered my vehicle in excellent condition and in a timely manner. Mayweather Shorter worked tirelessly... to get the best deal possible for me. Thank you Mayweather

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyund...ai.


    Worked with:
    Mayweather Shorter

    Sales Professional

    (5.0) 177 reviews

  • 3.0 out of 5
    July 9, 2020

    To many people scheduled at the same time to be in the waiting room during this covid time and it was warmno car dry off

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your thoughts on working with our team. We thank you for bringing this to our attention, and if you would like ...to discuss your experience further please reach out to management directly.


    Worked with:
    Tom Salin

    Service Advisor

    (4.9) 629 reviews

  • 5.0 out of 5
    July 9, 2020

    They were great. Got me in and out within an hour. Very courteous and knowledgeable. When I arrived, he gave me a quote, spoke to parts and got my car... directly to the back. I was in and out. Thanks Colin.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for ch...oosing Family Hyundai!


    Worked with:
    Colin Simmons

    Service Advisor

    (4.9) 535 reviews

  • 5.0 out of 5
    July 8, 2020

    Well I havev't bought a car in over twenty years, really didn't know what to expect. A friend referred me to Ryan. I was pleasently surprised. I'am a... senior 80 plus and he took his time with me explained everything throughly. Joe also was very professional.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Ryan and J...oe. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!


    Worked with:
    Ryan Prindle

    Sales Professional

    (5.0) 23 reviews

    Joe Panici

    Finance Director

    (4.8) 81 reviews

  • 5.0 out of 5
    July 8, 2020

    Went in for an oil change & scheduled maintenance & was out within an hour. I was sent a text to communicate with a service technician if I had any questions... to facilitate my car being serviced as well as time management since I was waiting at the dealership. While I was there I spoke with finance to ask a couple of questions & they were friendly & knowledgeable. They made this visit very pleasant so I will be having my regular maintenance at the dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your ...comments with our team, and we look forward to working with you again!


    Worked with:
    Leon Goldman

    Finance Manager

    (4.9) 73 reviews

  • 3.0 out of 5
    July 8, 2020

    This visit wasn't my best experience here, however I would go back. This particular service person wasn't very helpful. I haven't had that ever happen,... I felt rushed usually they go over things with you. He did not, which prevented me from getting work that I needed done.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello,Thank you for this feedback. We're very sorry to see that you didn't have the best experience during your most recent visit to our service depar...tment. Would you mind sending us a message so we can learn more about your visit?


    Worked with:
    Mike Majors

    Service Advisor

    (4.6) 46 reviews

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