Reviews
Everyone was helpful and friendly!
Kristi was super great with listening to me about what kind of car I wanted and making sure I saw all of my options. She did a great job finding the exact car for me and I was very pleased with my first car purchase. Overall, my experience at Family Hyundai was super great and everyone was very friendly and able to explain things to me in terms I would understand.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear Kristi and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I called in to verify that the vehicle I was looking for...
I called in to verify that the vehicle I was looking for was in stock. Courtney confirm it was in stock but told me she can’t negotiate prices unless I come in. I went to the dealer I spoke to Mr. Austin I showed him the deal I needed to buy the vehicle, he came back saying he got me a better deal so within 15 min he run my credit and made the deal... however when I went to sign the paperwork after they had already issued license pal yes I realized the term and payment was completely off. They lied and the manager didn’t event tried to work with me. Very disappointed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We thank you for bringing this to our attention, and we'd like to learn more about your experience. Please reach out to us directly so we can turn this around for you.
As always great service. My car was in and out in a...
As always great service. My car was in and out in a short amount of time. Everything was completed that I requested and I'm very happy with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Quick, professional, and exceptional service. Car came...
Quick, professional, and exceptional service. Car came out newer than when it came in. Amazing service advisors, shout out to Eric K for keeping me updated on my vehicles status and making sure I came in and out as quick as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!
Oil Change (Free for life)
Rep/Tech didn't notice my Oil Changes are free; also wanted to know my status for my break pads which they didn't confirm.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Great experience.
I thought I needed additional service but was notified it was told it was not time yet. I has a coupon and they said to keep it to use when time is right for service. My car was ready in 45 minutes. Thanks Family Hyundai!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Everything was excellent,Mayweather & Jason are always...
Everything was excellent,Mayweather & Jason are always great to work with!Leon did a great job in the handling of all the financial questions!! Great Experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Family Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Oil Change
Had an early appointment for oil change and recall and was done and out the door in 45 minutes. Very friendly and efficient. Respected social distances and cleanliness.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Family Hyundai set up everything over the phone with me...
Family Hyundai set up everything over the phone with me during this pandemic....beating their competition by over a thousand dollars! I was thankful for Elizabeth who answered my call and all my questions, followed by Ricky who sealed the deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Peter, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Great Service
The young lady that help me. The nicest person. I thank her for being so kind. I wish I got her name. I will be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!