Competition Subaru of Smithtown

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Reviews

Average Ratings

4.2
188 lifetime reviews. Includes reviews of Competition Subaru of Smithtown from DealerRater.com
  • Professional and informative insight buying a Subaru
    March 31, 2017

    Mr. Norris Capobianco shared valuable information regarding the model vehicle we chose. He not only provided answers to our questions but also vo...


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    Mr. Norris Capobianco shared valuable information regarding the model vehicle we chose. He not only provided answers to our questions but also volunteered information and honest advice which was extremely helpful. I have purchased many vehicles in the past but this experience superseded all to date! I am sure that the dealership is well aware of his value to the dealership and to their customers.

    Does recommend this dealer

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  • Getting back on the horse
    March 29, 2017

    After years of different used cars, my last car was my very first brand new one. I maintained it for nine years before it was totaled in an accide...


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    After years of different used cars, my last car was my very first brand new one. I maintained it for nine years before it was totaled in an accident. That was almost three years ago. I've driven a little since but I get nervous. I've had my fill of public transportation and have spent a fortune on cabs. I qualified for a new car that I couldn't afford so I thanked the sales rep but declined the offer. I was going to settle for a cheap used car. The sales manager learned of this during a follow up call. There was a pre-owned model with the Eyesight feature that fit into my budget in stock. My former insurance company tried to overcharge me. Once again the Competition team came to the rescue. The company they suggested was far more reasonable. I drove home safely in the rain at night. It wasn't bad at all.

    Does recommend this dealer

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  • Purchase of vehicle painless; actually pleasant!
    March 24, 2017

    My husband and I picked up our 2017 Crosstrek the other day. Norris Capobianco was our Sales Consultant. He was very professional and what we li...


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    My husband and I picked up our 2017 Crosstrek the other day. Norris Capobianco was our Sales Consultant. He was very professional and what we liked about him was his low key style. Buying a new car is not something we enjoy but I have to say, working with Norris made it painless!! BTW....love the Crosstrek!!

    Does recommend this dealer

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  • Pleasant experience
    March 19, 2017

    Naturally, I spent a few weeks learning and familiarizing myself with an Outback Limited prior to my final purchase of one. The price differences ...


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    Naturally, I spent a few weeks learning and familiarizing myself with an Outback Limited prior to my final purchase of one. The price differences between dealers on LI and Connecticut was substantial. My first impression of another dealership was disappointing. Competition Subaru sales staff however, was different. Start to finish the process went smoothly. My sales consultant Bart was readily available. Their sales manager, Erik, filled in for Bart when he was not there; just like a sales manager should.

    Does recommend this dealer

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  • They have the worst service ever they don't even answer the
    March 14, 2017

    They have the worst service ever they don't even answer the phone! I would not recommend ever buying a car there if you want good service that's n...

    Competition Subaru of Smithtown

    Dear Zebraman42: thank you for taking the time to review us! We would love to know more specifics of your experience. Without knowing your name...


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    They have the worst service ever they don't even answer the phone! I would not recommend ever buying a car there if you want good service that's not the place to go

    Does not recommend this dealer
    Competition Subaru of Smithtown

    Dear Zebraman42: thank you for taking the time to review us! We would love to know more specifics of your experience. Without knowing your name, or contact information, it is difficult to know exactly what transpired, but we have full time telephone reception from 8.30 am until 8 pm monday-friday, 8.30 am - 6 pm saturday, and 11 am til 5 pm on sunday. We are sorry if you tried to reach us outside these hours and were not able to talk to someone. We also do have voicemail for off hours, so please let us know if you left a message and we did not receive, as that would be very useful information for us. Neither Kathy nor Nancy had any messages found that were unanswered in the voicemail system as of 5 pm yesterday so we are somewhat unsure what number you may have called. Our direct telephone number is 631.361.4500. We wish you the best of luck with whatever vehicle you choose.


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  • Highly Polished and Professional
    March 7, 2017

    The folks who staff Competition Subaru - Norris Capobianco and Jason Lalalla in particular - were two of the most refreshingly professional indivi...


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    The folks who staff Competition Subaru - Norris Capobianco and Jason Lalalla in particular - were two of the most refreshingly professional individuals I have ever dealt with in the context of a car purchase. Norris was very accommodating of my personal schedule in all our interaction and provided me with all necessary information without making me feel in any way pressured to conclude a sale. When my car arrived, he and Jason ushered me through a very well-organized, coherent process that was both painless and efficient, something that had been singularly lacking in my dealings with other dealerships. Throughout the entire period of my interaction with them, both gentlemen were affable and helpful, a true pleasure to deal with.

    Does recommend this dealer

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  • Excellent Experience
    March 4, 2017

    Had a wonderful experience with competition Subaru. They were not overly pushy, & didn't swarm us when we walked in. Norris Capobianco was our sal...


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    Had a wonderful experience with competition Subaru. They were not overly pushy, & didn't swarm us when we walked in. Norris Capobianco was our sales consultant & we were very pleased with him. This was a very easy, & pleasant experience, I totally recommend Competition Subaru.

    Does recommend this dealer

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  • Happy, Happy
    January 4, 2017

    My fiancee bought a Subaru from Norris in September and loves it so I decided to shop for the Forester at Competition Subaru since he had a great ...


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    My fiancee bought a Subaru from Norris in September and loves it so I decided to shop for the Forester at Competition Subaru since he had a great experience purchasing his Legacy. Norris Copobianco was very knowledgeable and helpful and found me my perfect car. He sat with me in the car and showed me all of the "gadgets" and is available if I need to contact him. I also dealt with Dina who was very helpful and personable. Overall a great experience for purchasing my new car!

    Does recommend this dealer

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  • Easiest car we ever bought
    December 16, 2016

    The staff at Competition Subaru was wonderful. The process of trading in our existing forester for a new 2017 forester was shockingly easy. The...


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    The staff at Competition Subaru was wonderful. The process of trading in our existing forester for a new 2017 forester was shockingly easy. The staff was friendly and accommodating, it was completely stress free. We love our new Subaru! Special thanks to Norris, Thank You!

    Does recommend this dealer

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  • Terrible

    No point in going. I offered a great down payment and they wanted top money. If it was new that would be one thing, but it's used. Don't waste you...


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    No point in going. I offered a great down payment and they wanted top money. If it was new that would be one thing, but it's used. Don't waste your time.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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