Thank you. Your email has been sent to the dealer.

Reviews

4.4
Average based on 52 reviews
  • Great Experience

    I just purchased a car at Gurnee Ford and I am extremely happy with how smoothly the purchasing process went. Without a doubt, the best car buying...


    Show Full Review

    I just purchased a car at Gurnee Ford and I am extremely happy with how smoothly the purchasing process went. Without a doubt, the best car buying experience I've ever had! It was a bit of a challenge getting me financed, but they well exceeded my expectations on putting together a package that more than works for me! Very pleased and excited about Gurnee Fords commitments to excellence. I will definitely go back there to purchase vehicles in the future!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Poor customer service

    I am shopping forr a new or slightly used 2016 Ford Explorer and saw they had one that I was interested in. I wanted to know the price and had som...


    Show Full Review

    I am shopping forr a new or slightly used 2016 Ford Explorer and saw they had one that I was interested in. I wanted to know the price and had some questions so I ask the rep to send me the window sticker. Didn't receive it so I called back and of course still haven't received it nor did I receive a follow up call. I thought dealerships want to sell their inventory. I will move onto a dealership that actually wants to sell cars and has good sales people.

    Shopped for a new car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • slow customer service

    I contacted gurnee ford thru cars.com. and it took them 3 days to get back to me. For them to tell me the car is sold.


    Show Full Review

    I contacted gurnee ford thru cars.com. and it took them 3 days to get back to me. For them to tell me the car is sold.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews