Reviews

Average Ratings

4.6
43 lifetime reviews.
  • Very friendly and informative

    This was my first time buying a car. I appreciated the time the salesperson and the mechanic took to fix minor issues and inform me about general...


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    This was my first time buying a car. I appreciated the time the salesperson and the mechanic took to fix minor issues and inform me about general maintenance for the future. I would definitely recommend this dealership to anyone looking for a reliable used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service

    Really serviced my needs well can't recommend them enough


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    Really serviced my needs well can't recommend them enough

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome, awesome, awesome!!

    Great customer service. Second time buying from gateway in 6 years and I will come back!!


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    Great customer service. Second time buying from gateway in 6 years and I will come back!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very helpful & unaggressive

    I found the car on cars.com and visited the dealer. Keith was very helpful, clearly described the attributes & shortcomings of the car I chose to ...


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    I found the car on cars.com and visited the dealer. Keith was very helpful, clearly described the attributes & shortcomings of the car I chose to buy. Not aggressive or pushy at all. Answered all of my questions, worked with my schedule, and replaced parts that might need replacing in the near future. The terms of the sale are "as-is" but after I paid for the car, Keith asked me to let them know if anything goes wrong or fails. They stand behind their cars and I highly recommend them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Superior service with integrity

    I had purchased a fine vehicle last year from the team at Gateway and was very pleased with the service. I hit a deer last week and was devastated...


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    I had purchased a fine vehicle last year from the team at Gateway and was very pleased with the service. I hit a deer last week and was devastated at the loss. I returned to Gateway as the previous experience was pleasant enough. I was made to feel right at home. I was offered several choices that fit my criteria and settled on the least expensive option.... at the advice of the owner! He took my needs into consideration and did not try to sell me something I did not want or need. The entire process was, once again, seamless and pressure-free. Not only am I pleased with their sales, I also bring my wife's Audi to Gateway for service as they are knowledgeable and equipped to work on her vehicle at a fair rate. I would recommend Gateway to anyone looking for a quality used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Anthony from St. Francis

    Enjoyed giving them my business. Very honest and friendly.


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    Enjoyed giving them my business. Very honest and friendly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    A good place to buy a used vehicle. Keith (salesperson) is knowledgeable and helpful, and the service staff is skilled and responsive. Overall e...


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    A good place to buy a used vehicle. Keith (salesperson) is knowledgeable and helpful, and the service staff is skilled and responsive. Overall excellent experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fantastic, honest, easy to deal with

    Went to have a look at Vw Jetta, and i was impressed with their positive attitude, knowledge and how easy we made a deal. Car was in perfect condi...


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    Went to have a look at Vw Jetta, and i was impressed with their positive attitude, knowledge and how easy we made a deal. Car was in perfect condition, same as they told me on phone, they even did oil change free of charge. Impressed

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • They stand behind their cars

    I needed to buy a car for my son who is going away to college in the fall. We did a lot of looking and finally ended up at Gateway. We had a great...


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    I needed to buy a car for my son who is going away to college in the fall. We did a lot of looking and finally ended up at Gateway. We had a great experience with everyone on the lot, salesperson, mechanic, owner...all treated us like family. After our long search we decided to buy one of the vehicles that this dealership had to offer. Our decision to give them our business was as much about the car as it was about the dealership. They put us at ease, with the idea that they both wanted to sell us a car, but wanted us as customers in the future, and that they stood behind their cars. Unfortunately the car we picked (that drove perfectly on our test drive) had a major problem that we discovered the next day. When we took it back to the dealership and showed them the issue, they accepted it with no trouble and diagnosed the problem. They agreed that the issue existed before we bought the car but wasn't apparent until we took it home. I didn't even have to ask - they told me that they would do their best to fix it, and if all else failed they would refund our money. As it turns out, the problem was not worth fixing as it would have been more expensive than the car was worth. However, the owner never backed down from their promise to stand by their car. He offered to give our money back - no negotiation around the "as is" contract... just simply "we hope you consider one of our other cars, but if not here is your money, we are sorry for the trouble". We bought one of their other cars(my son likes it better than the first), and we will be loyal customers as long as they are in business.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service!!!!

    What I loved about this place was the fact I was able to get in the car and get a feel for it without being hasseled. Keith the sales man was awes...


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    What I loved about this place was the fact I was able to get in the car and get a feel for it without being hasseled. Keith the sales man was awesome not pushy at all. There was a small crack in the windshield and they replaced the entire thing at no cost to me. I wI'll definitely be doing business with them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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