Brought my truck in for repair. When I went to pick it up, Matt informed me they had done some research and the parts could be under warranty. They... did all the leg work and didn't charge for labor, what a nice surprise to walk in expecting a bill and walking out with the problem fixed and no bill. Appreciate the fact they went out of their way when they didn't have too.
I love the no pressure sales approach. I looked at the inventory, then I approached them. I wish they were all like that.