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Reviews

Average Ratings

3.4
8 lifetime reviews.
  • Courtesy ford is the best at getting people in car

    Courtesy really worked to get me in the vehicle of my choice. But when it came to lenders they failed to get that part right. The financial instit...

    Dealer Response

    Thank you for your honest feedback, Derek! We are always looking for ways to improve our business, so we appreciate your review on behalf of Chrys...


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    Courtesy really worked to get me in the vehicle of my choice. But when it came to lenders they failed to get that part right. The financial institution they used likes to steal money from the customers. Chrysler capital are thieves and they rob you of your credit.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your honest feedback, Derek! We are always looking for ways to improve our business, so we appreciate your review on behalf of Chrysler Capital. Congratulations on your new vehicle!


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  • See Christine Finnan

    Super service from Christine Finnan, April and Shane. I will shop Courtesy Ford, again, for my future purchases. I like personal service and und...

    Dealer Response

    Thanks for sharing your review! We're glad to hear that our team provided you with the great service you deserve. We're proud of our friendly, h...


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    Super service from Christine Finnan, April and Shane. I will shop Courtesy Ford, again, for my future purchases. I like personal service and undivided attention. And, a fantastic deal on a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your review! We're glad to hear that our team provided you with the great service you deserve. We're proud of our friendly, helpful atmosphere. We hope to see you again, thank you for your business!


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  • AWESOME PLACE TO DEAL WITH, 2nd vehicle purchased

    Corey Glover was amazing to work with buying my Platinum F-250 Powerstroke. Stayed on finding me EXACTLY WHAT I wanted.

    Dealer Response

    What a great review! It is a pleasure to hear Corey went above and beyond to make sure he provided you with an excellent experience. Please feel f...


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    Corey Glover was amazing to work with buying my Platinum F-250 Powerstroke. Stayed on finding me EXACTLY WHAT I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    What a great review! It is a pleasure to hear Corey went above and beyond to make sure he provided you with an excellent experience. Please feel free to let us know if there is anything we can do for you. We appreciate your business and hope to see you again in the future.


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  • Unsatisfactory Service Department

    I live 1.5 hours away and needed to get a driver side door speaker replaced (still under Factory warranty) along with a recall part. Gave a descri...

    Dealer Response

    We appreciate you taking the time to provide us with your feedback. It is disappointing that you did not receive the treatment and communication t...


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    I live 1.5 hours away and needed to get a driver side door speaker replaced (still under Factory warranty) along with a recall part. Gave a description before setting my appointment. I showed up, waited 2 hours to find out thy need to order parts and I would have to set up another appointment the following week to have it installed when the parts came in. I showed up the following week after driving another 1.5 hours to finally have the parts installed..only to find out "they are backed up and won't be able to get to it until the following week"!? I have never written a review on anything before, but this has struck a nerve and demonstrated a very poor display of coordination. This has cost me valuable time out of my work day as well as wasted money in gas through all these travels. Unfortunately, this is still ongoing and am sad to have to report such news.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to provide us with your feedback. It is disappointing that you did not receive the treatment and communication that you deserved. If there is anything that I can do to ensure your future satisfaction, please contact me. emily@potenzamarketing.com


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  • Bad Experience

    Was mislead on trade value. Once I was in the showroom after a long trip to see them the value of my trade was reduced $2500 from all previous dis...

    Dealer Response

    Hi Don, Sorry you had a bad experience. We value your business and appreciate your review. If you need anything please reach out to our customer s...


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    Was mislead on trade value. Once I was in the showroom after a long trip to see them the value of my trade was reduced $2500 from all previous discussions.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Don, Sorry you had a bad experience. We value your business and appreciate your review. If you need anything please reach out to our customer service center.


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  • Thank you Courtesy Ford!

    I would like to give a sincere thank you to the service department, especially your service adviser Jim Carte. My wife and I were passing through ...

    Dealer Response

    Again, we appreciate you sharing your experience with us Toby. It makes us happy to hear that our service department took such great care of you a...


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    I would like to give a sincere thank you to the service department, especially your service adviser Jim Carte. My wife and I were passing through Breaux Bridge on I-10 Friday March 20th headed to New Orleans on business when our truck completely shut down on the interstate. I remembered we had just passed a Ford Dealership (Courtesy) so I had the truck towed back there. Once we got there Jim greeted us and to my surprise told us they would get us right in and back on the road if a quick repair was possible. Luckily it was a quick fix, your technicians and Jim had us back on the road in less than 2 hours. I realize there were probably many vehicles ahead of us in the service area but Jim and your team made us a priority so that we could get down the road on schedule and for that we are extremely grateful. Regards, Toby & Kelley A.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Again, we appreciate you sharing your experience with us Toby. It makes us happy to hear that our service department took such great care of you and got you back on the road in no time. Thank you for your business.


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  • Good experience. They were friendly .

    Very friendly. Not a whole lot of number playing to make you think you got a great deal. As always wish we would have paid less. I would go back i...

    Dealer Response

    We appreciate you taking the time to leave us with this review. It was a pleasure working with you and we look forward to working with you again i...


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    Very friendly. Not a whole lot of number playing to make you think you got a great deal. As always wish we would have paid less. I would go back if in the market for another automobile.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us with this review. It was a pleasure working with you and we look forward to working with you again in the future. Enjoy your new vehicle and don't hesitate to ask if you have any questions.


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  • Great customer service

    The guys at Courtesy Ford are so great. They helped me and my husband find a great dependable pre-owned vehicle for a great price. I would definit...


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    The guys at Courtesy Ford are so great. They helped me and my husband find a great dependable pre-owned vehicle for a great price. I would definitly recommend them to a friend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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