Reviews
Excellent communication, support, and follow up as they
Excellent communication, support, and follow up as they fixed our vehicle following an unexpected service problem. I would come here for service again (cannot say that about most other dealerships).
Excellent communication, support, and follow up as they
Excellent communication, support, and follow up as they fixed our vehicle following an unexpected service problem. I would come here for service again (cannot say that about most other dealerships).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Dan, for sharing your thoughts about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon! Ross Cartwright Service Manager 608-750-1200
We have bought 4 vehicles from Boucher Hyundai and
We have bought 4 vehicles from Boucher Hyundai and couldn’t be more happy with their customer service. They went above and beyond my expectations each and every time. Hoping our youngest daughter will be the next to work with Boucher Hyundai.
We have bought 4 vehicles from Boucher Hyundai and
We have bought 4 vehicles from Boucher Hyundai and couldn’t be more happy with their customer service. They went above and beyond my expectations each and every time. Hoping our youngest daughter will be the next to work with Boucher Hyundai.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Joel, and for taking the time to leave us this wonderful feedback! Nick Perkins General Sales Manager 608-750-1200
The service done to my car was performed efficiently and
The service done to my car was performed efficiently and professionally. I will return for future maintenance and service.
The service done to my car was performed efficiently and
The service done to my car was performed efficiently and professionally. I will return for future maintenance and service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200
I've had pleasant purchase, and it was amazing the
I've had pleasant purchase, and it was amazing the vehicle that I purchased is also amazing I'm not going to complain about anything I'm quite happy and very happy of the vehicle that I purchased Hyundai 2025 Tucson is amazing it does everything that I wanted to do I still haven't tried it out in the snow but I'm excited thank you Hyundai and thank you the dealership that showed me this beautiful vehicle Janesville Hyundai five stars and the sales woman is also 10 Stars I love that woman she's a beautiful woman.
I've had pleasant purchase, and it was amazing the
I've had pleasant purchase, and it was amazing the vehicle that I purchased is also amazing I'm not going to complain about anything I'm quite happy and very happy of the vehicle that I purchased Hyundai 2025 Tucson is amazing it does everything that I wanted to do I still haven't tried it out in the snow but I'm excited thank you Hyundai and thank you the dealership that showed me this beautiful vehicle Janesville Hyundai five stars and the sales woman is also 10 Stars I love that woman she's a beautiful woman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville. We look forward to having you as one of our valued customers for many more years to come! Ross Cartwright Service Manager 608-750-1200
Oneida was awesome to deal with and so was Noell.
Oneida was awesome to deal with and so was Noell. My wife had bought a previous car in 2018 there from Tim. When she stopped by first a week earlier Tim was not there so she had talked with Oneida. Then when we came back on Saturday my wife had just mentioned to him that she hadn’t seen him before but it was great to see him still there. He said nothing and seemed to be stewing. When we walk back to finish the financials with Cory I looked back and Tim looked beet red and rather upset. Everyone else there was great and very professional, but Tim. My wife mentioned she would not deal with him in the future. Thanks for a great experience other than that.
Oneida was awesome to deal with and so was Noell.
Oneida was awesome to deal with and so was Noell. My wife had bought a previous car in 2018 there from Tim. When she stopped by first a week earlier Tim was not there so she had talked with Oneida. Then when we came back on Saturday my wife had just mentioned to him that she hadn’t seen him before but it was great to see him still there. He said nothing and seemed to be stewing. When we walk back to finish the financials with Cory I looked back and Tim looked beet red and rather upset. Everyone else there was great and very professional, but Tim. My wife mentioned she would not deal with him in the future. Thanks for a great experience other than that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Boucher Hyundai of Janesville! Please let us know if we can be of any more assistance. Nick Perkins General Sales Manager 608-750-1200
Joe was efficient and courteous.
Joe was efficient and courteous. Listened to my concerns and gave me professional guidance through my service
Joe was efficient and courteous.
Joe was efficient and courteous. Listened to my concerns and gave me professional guidance through my service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Boucher Hyundai of Janesville. We look forward to having you as one of our valued customers for many more years to come! Ross Cartwright Service Manager 608-750-1200
They did exactly as they promised and didn’t give me no
They did exactly as they promised and didn’t give me no grief at all
They did exactly as they promised and didn’t give me no
They did exactly as they promised and didn’t give me no grief at all
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience, Brian! We sincerely value your business and look forward to your next visit. Ross Cartwright Service Manager 608-750-1200
Was in for oil change.
Was in for oil change. Very friendly service department. Would recommend this dealer. Thank you
Was in for oil change.
Was in for oil change. Very friendly service department. Would recommend this dealer. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Janesville! Ross Cartwright Service Manager 608-750-1200
Went in for 50,000 mile check up and alignment car left
Went in for 50,000 mile check up and alignment car left driving worse than when I brought it and oil was almost 3 quarter low not only did they not do what they were supposed to it took them a week longer than they said Will never bring my car back not even to check tire pressure
Went in for 50,000 mile check up and alignment car left
Went in for 50,000 mile check up and alignment car left driving worse than when I brought it and oil was almost 3 quarter low not only did they not do what they were supposed to it took them a week longer than they said Will never bring my car back not even to check tire pressure
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ross Cartwright Service Manager 608-750-1200
Noel is absolutely wonderful and he goes the extra mile
Noel is absolutely wonderful and he goes the extra mile to make sure everything is done according to your satisfaction. Matt's follow up before, during, and even weeks after delivery is top notch! Great customer service to be sure!
Noel is absolutely wonderful and he goes the extra mile
Noel is absolutely wonderful and he goes the extra mile to make sure everything is done according to your satisfaction. Matt's follow up before, during, and even weeks after delivery is top notch! Great customer service to be sure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Shelley, for your business and this review. We're happy to hear that Noel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Perkins General Sales Manager 608-750-1200