Reviews
Write a reviewRare Quality Used Car
Just finished up 3rd year of ownership of this wonderful used Nissan Rouge (2014). I have put 40,000 miles on it with only maintenance repairs and 1 ball joint. Couldn't be more satisfied with my purchase. It had 72,000 when I bought it. One of the best car dealers I have dealt with. Have recommended Cupples to a few friends. Your dollars are well spent here.
Great Value
Just finished up 3rd year of ownership of this wonderful used Nissan Rouge (2014). I have put 40,000 miles on it with only maintenance repairs and 1 ball joint. Couldn't be more satisfied with my purchase. It had 72,000 when I bought it. One of the best car dealers I have dealt with. Have recommended Cupples to a few friends. Your dollars are well spent here.
Highly, highly recommend!
Highly, highly recommend!! This was our first experience financing a car and Ross made the whole process smooth and easy. I was a little hesitant buying a car because of the stereotype that most car salesman are trying to rip you off... we did not feel that AT ALL with Ross! He wasn't pushy or "salesy." He was kind, helpful, and really went above and beyond to answer all of our questions and help us make the best decision. The whole process was so much easier and simple than we thought it would be and we are really happy with our new car and the financing we got!!!
Great Experience
This was one of our best (top 2) car buying experiences ever. Ross was excellent to deal with; he was very responsive in communication, and extremely low-pressure in his sales approach. We are completely satisfied with the car we purchased and can see ourselves returning here for future car buying needs. Highly recommended.
Superior Customer Service
Thank you so much for your attention to detail and timely efforts! It made this whole transaction/purchase easy and fast. I am extremely grateful to you for making this a pleasant buying experience, and for your integrity in the cars you sell. You went above and beyond in the extra key, and gas, delivery, and other things; that were very much appreciated. Finding a dealer who was willing to inspect his own vehicles at this time in history, has been problematic during the shopping process. Finding Cupples Car Company and seeing how they would stand behind their product was a refreshing change. Your customers do not lie, and for that I am thankful.
Best experience ever
I had the best experience ever. I ended up going to Cupples because my little 2007 Toyota Yaris with over 200,000 miles started showing it’s age. I loved the car and wanted to replace it with one with lower miles. I located one at Cupples and as others have stated, I trusted Ross right away after talking on the phone which made it worth the drive which was over an hour. My issue is that I don’t have a good credit rating because I usually use cash only. The last car I had financed was back in 93, but this time for various reasons I only had about half of the money. Ross was helpful from the start, more like a Social Worker than a used car salesman. At one point he thought that I might have to go with a newer car, 2012 or later. I went on the website and found an 2012 Audi that I fell in love with for 8,000 $’s, 2,000 more than the Yaris. I texted Ross about it and he said “No, you don’t want that car, it’s not reliable.” What used car salesman does that? Eventually he found a way to get me into the Yaris I was looking at, with only 94,000 miles. I absolutely love it, just like my old one but runs like It’s brand new. Better than my old one because I bought it with high miles to start with. This is the first review I have ever written, but after my great experience I felt it was the least I could do. Thanks again Ross
Best car buying experience I've had in a while. I saw...
Best car buying experience I've had in a while. I saw the car online, the car in person was exactly what was advertised, we did everything through email until I went to pick the car up...I was in the store for maybe 5 minutes, Ross had all the paperwork completed and ready for me as promised. There's a reason this place has such a great reputation. I'll tell everyone looking for a used car to shop Cupples first!
Amazing service!
I just bought a car and it was perfect. The service was very quick, and Ross respond to all of my emails and questions very quickly. It was very easy to buy my car and he was very helpful and nice though out the entire process. Definitely Recommend!
I just bought a car from here and it was amazing! Ross...
I just bought a car from here and it was amazing! Ross did an amazing job, was very helpful, and was able to get me the loan I needed. The costumer service was amazing and I had a great time buying a car from here. I got a great deal on the car I was looking at, and was very happy with my experience! I would definitely recommend!
Unbelievably helpful
We were looking for a car for our niece and They went up and beyond and helping her get into this car very friendly easy to work with. Best experience I’ve ever had with buying a used car.
Richard, thank you so much for taking the time to leave this positive review. We really appreciate it!