Reviews

Average Ratings

3.3
43 lifetime reviews.
  • Best Experience buying a vehicle ever

    Purchasing a vehicle isn't always a desired experience, but the folks at Royal Palm Toyota changed my mind. Sheldon was an amazing help and didn'...

    Dealer Response

    Thank you so much for your kind words about Sheldon and our dealership. We appreciate your business. Thank you for choosing Royal Palm Toyota. ...


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    Purchasing a vehicle isn't always a desired experience, but the folks at Royal Palm Toyota changed my mind. Sheldon was an amazing help and didn't treat me as most salesmen have in the past. This was a pain free experience and I am exceedingly grateful. I would refer anyone to Royal Palm Toyota. You have mine and my families business for certain.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your kind words about Sheldon and our dealership. We appreciate your business. Thank you for choosing Royal Palm Toyota. We wish you many happy years in your new ride.


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  • Two days and car still not ready

    Bought a certified used car on Sunday. Was told they needed to go over the car/detail it and they would have in ready for me by Wednesday. Wedne...


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    Bought a certified used car on Sunday. Was told they needed to go over the car/detail it and they would have in ready for me by Wednesday. Wednesday morning and getting the run around. No one can tell me if the car is ready or not. Totally unacceptable.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Rude, Offensive, and Insulting....

    This dealership will judge and stereotype you the moment you walk in the door. If you are a person of color, do not go here, the Sales Manager wil...


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    This dealership will judge and stereotype you the moment you walk in the door. If you are a person of color, do not go here, the Sales Manager will treat you as if you are less than, and will give you an extremely rude and insulting offer on your trade. As a Mortgage Loan officer, I know a thing or two about good sales and customer service, this dealership failed on every level. The salesman was boring and uninformed about the vehicle he showed me, in addition, their showroom is dated, and looks like it hasn’t been updated since 1993. Overall, this was one of the most insulting and humiliating experiences of my life, and as a college educated man with good credit, why shop here? There are far too many choices out there, good luck and beware of the used car Sales Manager

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • mchandler

    I purchased a vehicle from Royal Palm Toyota and had the pleasure of working with sales agent Marlene. I so impressed with her product knowledge a...


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    I purchased a vehicle from Royal Palm Toyota and had the pleasure of working with sales agent Marlene. I so impressed with her product knowledge and the expedient way she navigated the sales process that when I need a Nissan she was the my only choice. Her professionalism 'blew me away'. I would definitely recommend Marlene and Royal Palm Toyota and Nissan.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Nice facility friendly staff. But not willing to n

    I was looking to purchase an Fj cruiser the truck seem nice enough. Loaded with features an options even the price was ok. Until i found out the e...


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    I was looking to purchase an Fj cruiser the truck seem nice enough. Loaded with features an options even the price was ok. Until i found out the entire underside was covered in rust... My estimate after searching no less than a dozen sites an or repair shops. So i asked the salesman an then the finance guy to discount 2k to offset the 3k average estimates I'd received. But no such luck. I then said I'd pay their asking price in full if they repaired the rust themselves. Again no deal. I was truly serious about buying the fj as i drove 3hrs from Orlando to the dealership. Very disappointing experience to say the least. I understand a dealers need to make a profit but selling a vehicle obviously in need of repairs an not willing to make concessions.. Ah well such is life.. Maybe someone else will have a better go of it..

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Jeep Wrangler Unlimited

    Tim the salesman I dealt with was very unhelpful and seemed uninterested in my assisting me in purchasing the Jeep Wrangler Unlimited I was intere...


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    Tim the salesman I dealt with was very unhelpful and seemed uninterested in my assisting me in purchasing the Jeep Wrangler Unlimited I was interested in. Days would sometimes pass before he responded to emails and when I called I had to leave messages because he did not answer his phone. I was given hope that I could get a good deal because they worked with 40 different lenders which unfortunately was all a lie. My humble advice is to avoid this dealership and do not waste your time here.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Service Go see Erick!!!!

    I really enjoyed my experience here. Erick made me comfortable and I felt safe buying from him. I love my 2016 Camry SE!!!


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    I really enjoyed my experience here. Erick made me comfortable and I felt safe buying from him. I love my 2016 Camry SE!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Sales Person Vedette Bernard! !

    Vedette Bernard was a excellent sales person answered all my questions took photos for me and made the experience painless! My finance manager Jac...


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    Vedette Bernard was a excellent sales person answered all my questions took photos for me and made the experience painless! My finance manager Jaclyn Sipple was awesome ! paper work fast and professional

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience!

    Had an outstanding experience today at Royal Palm Toyota. My wife hates the car buying process but was very impressed with Mike Cochrane our sales...


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    Had an outstanding experience today at Royal Palm Toyota. My wife hates the car buying process but was very impressed with Mike Cochrane our sales person Brian the finance manager. They were very helpful but not pushy. We let Mike know that we had picked out three vehicles, not all at his lot. He spent a good deal of time answering our questions. We left and then returned to purchase an Lincoln MKX. If the MKX is as good as Mike and the staff at Royal Palm Toyota, we will be very happy!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Lindsay LaQuatra

    I came back to this dealership to buy my Toyota Tundra because of the great experience I had with Lindsay when I bought my new Prius. She is atten...


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    I came back to this dealership to buy my Toyota Tundra because of the great experience I had with Lindsay when I bought my new Prius. She is attentive, caring and knowledgeable. The experience could not have gone better. As someone who also owns two new Mercedes, I can tell you that her service was even better! Can't recommend her more highly. Bill McAfee

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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