Ken Pollock Volvo Cars

4.9 out of 5 4.9
Rectangle 48
Sales
Service Closed

Ken Pollock Volvo Cars Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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About Our Dealership

Dealer on Cars.com since January 2011

Ken Pollock Volvo is the #1 Volume Leader in the Northeast Central Region for 2014. Ken Pollock Volvo is North Eastern P

...

ennsylvania's Full Service Dealership offering new Volvo Vehicles, hand-picked Volvo Certified and Platinum Certified Pre-owned Vehicles, Service, Parts, Bodyshop and Paintless Dent Removal.We're proud to be your premier Volvo Excellence Award winning dealer!

"NEPA'S Most Trusted Auto Group."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
566 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 1, 2020

    Ot go here. They cant sell half their cars. They don't have any answers as to when, do not call with information when they say the will. Sales manager... ignores females in the room to automatically talk to you male in the far corner of the room who has nothing to do with the purchase of the car. I went there on 7\18 and was told the certified car i wanted was in recall and they could not sell it. However I could purchase an non certified which was not restricted. Went through all the paper and I was told that on Monday 7/20 that someone would call me. I had to call 3 times, each time being told that someone would call me back. Finally at 545 pm I called again and finally got the sales manager to answer and tell me that they had all of my information ready but never got around to looking at it. Then on 7/21 was called and told that they car was no longer able to be sold due to the recall. Sales manager said it was because volvo was too picky and just wanted to have the seat belt face up instead of at an angle. Sales man Derrick said he would see if there was another year, that he could possibly find for me and would call me back in a day or 2. But the other car was mine if i would wait.. This while they still had my down payment and the title to my trade in. In Friday I still had not heard anything and once again had to call several times to get a hold of someone. Finally spoke with Derrick who said he was still trying and that he may have had a lease option, when I said I would be up the next day to look at it he told me it was sold. I went back that Sat and waited over 30 mins for anyone to even acknowledge i was there. Also during all this time, they could not answer questions about what happens to my trade in and loan, or how long until a fix came. Additionally i had asked since i had to wait, would i be able to purchase the orginal certified car i wanted and was not even allowed to look at and was told it was already sold. So after driving 2 hours back to this dealership, it took almost another hour to get the title back to my car and my down payment. At no point through any of this could they answer a single question i had. I have decided to go with Lehman Motors in Carlise. Which I highly recommend that everyone else do as well. Matt, from Lehman was able to answer all my questions the 1st time I asked. Returned phone calls with in an hour. And did not talk to me like a silly female like the sales manager at Ken Pollock did. Additionally, while I will be waiting for the S60 that I wanted, just like I would have with Ken Pollock, Lehman was able to find me a year newer, with more options lower milage, and almost exact payments, and a Volvo certified. Again I encourage anyone looking for a Volvo to go to Lehman over Ken Pollock. You will not be ignored, and will be treated with respect. Which i can say did not happen for me at Ken Pollock.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    June 13, 2020

    Great service and excellent job in detailing my Volvo X C 90. The staff was pleasant and professional. All service was done on time and my car looked like... new.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Joe M.! Thank you for taking the time to review your recent experience. Enjoy!

  • November 22, 2019

    I bought a xc90 over the phone and Curtis could not have been more helpful!! Will definitely come back to them for my next Volvo. Great selection

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations! Enjoy your new XC90!

  • 5.0 out of 5
    June 8, 2020

    Great care and customer service! The team always treats my car as if it was their own. Can't say enough about the quality of work.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much, Tim! We appreciate you taking the time to let us know how we did.

  • 5.0 out of 5
    April 17, 2020

    This volvo dealership is always kind and courteous. The speed of the service is great as well! I have been dealing with Drew for all my service. He makes... the whole process super convenient. Great dealership! Highly recommend them!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Melissa. Thank you very much for taking the time to let us know how we did. It is our pleasure and we are here for you should you need anything. Ha...ve a wonderful day!

  • 5.0 out of 5
    February 21, 2020

    So this is my 3rd volvo. All handled by mike minnick. He is honest, caring..the best. I would recommend him to anyone. Also love my new v60 cross country...but... its mike that keeps me going back

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Stephanie! Thank you very much. We will be sure to let Mike know how happy you are with him and our dealership. Thank you for being part of the Ken... Pollock Volvo family!

  • 5.0 out of 5
    February 14, 2020

    I had to handle all of the purchasing process of our cars over the phone. Mike made the process quick and painless. When we got there to sign the paperwork,... we had a very small window of time. Mike had us in and out of there in a hour with two cars. Thank you guys so much!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Dillon! Thanks for the review and enjoy BOTH of your new cars! COngrats!

  • 5.0 out of 5
    January 10, 2020

    As always the Ken Pollock Volvo Dealership was courteous, professional and friendly. They picked up my car promptly and performed the maintenance in the... time stated. All personnel involved are knowledgeable. They cleaned my car prior to returning it.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Joseph M! Thank you very much for the feedback. We appreciate you. Let us know if there is anything you may need. Have a wonderful day!

  • 5.0 out of 5
    December 6, 2019

    Ahmed was knowledgeable regarding the car I bought, and was helpful and accommodating. The rest of the staff did a great job getting my paperwork done... and getting me on the road. Will certainly be a return customer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations! Thank you so much for the review. We are here whenever you need us!

  • 5.0 out of 5
    November 29, 2019

    Utmost care, consideration, and expertise describe my visits to Ken Pollock Volvo. Not only have I been given a warm welcome with each visit, but all of... my concerns are addressed with professional efficiency and responsibility.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the kind review, Candice!

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