[{"id":443071,"personPtyId":33051932,"firstName":"Drew","lastName":"Malligo","titleText":"Service Advisor","shortBioText":"Need an appointment in a hurry? Have to have a rental car? Drew's just the guy for you! As one of our valued Service Advisors, Drew brings 25 years of Service experience to the Ken Pollock Volvo Cars Service Department. Also a fan of the \"oldie but goodie\" Volvo era, Drew's favorite Volvo is the S80, which he currently drives.\r\n\r\nOutside of work, you'll find Drew relaxing and spending time with his family, who he adores very much. You may also find him at some local car shows checking out both classic and modern vehicles.","emailTxt":"dmalligo@kpautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/c9672b2464f3.jpg","drDealerId":40916,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":374614,"firstName":"Paul","lastName":"Mazzitelli","titleText":"Business Manager","shortBioText":"Paul brings 11 years of experience to the automotive table. Starting in sales, Paul advanced to our Finance Manager here at Ken Pollock Volvo Cars. With all of the technology, safety and styling, hands down, the all new XC90 is his new favorite vehicle.\r\n\r\nFun Fact: Paul has a passion for fishing and is even considered a pro fisherman and qualified for numerous championships! He enjoys spending quality time with his wife, two daughters and his furry \"grandson,\" Henry.","emailTxt":"pmazz@kpautogroup.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":91,"imageUrl":"https://cdn-user.dealerrater.com/images/a28b11c1e2bc.jpg","drDealerId":40916,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":374616,"personPtyId":31131794,"firstName":"Mike","lastName":"Minnick","titleText":"Product Specialist","shortBioText":"Mike has over 17 years in car sales ensuring all of his customers drive off with the best experience possible. His coworkers, opportunities to meet new people and Volvo's ever changing advancements keeps him coming to work with a smile on his face everyday. He loves the new Volvo XC90 for its impressive styling and amazing technological capabilities.\r\n\r\nFun Fact: Mike grew up with German Shepard Pups as his family was a breeder and considers them his favorite breed. He also enjoys living a healthy lifestyle yet still indulging in a nice, juicy steak.","emailTxt":"mminnick@kpautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/716cfc3420df.jpg","drDealerId":40916,"dealerEmpStartDtUtc":"1022889600","industryStartDtUtc":"991353600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":443070,"personPtyId":33249711,"firstName":"Jason","lastName":"Correll","titleText":"Service Advisor","shortBioText":"As soon as you walk into service, Jason will be there to greet you with a smile! With over 10 years in both customer and vehicle service, you can trust Jason to get you back on the road as quickly as possible\r\n\r\nFun Fact? Jason has three Irish Setters (his favorite breed!) named Cody, Copper and Riley.","emailTxt":"jcorrell@kpautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/695d557c360e.jpg","drDealerId":40916,"dealerEmpStartDtUtc":"1393632000","industryStartDtUtc":"1393632000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":443072,"personPtyId":33074597,"firstName":"Angelo","lastName":"Manganello","titleText":"Service Advisor","shortBioText":"Meet the one and only, Angelo. He's been in the auto industry for 48 years and has by far the most years of experience than any other Ken Pollock Volvo Cars employee. Find him in service, where his customers are his top priority.\r\n\r\nAngelo has always been a fan of the Volvo wagons, and loves driving around in his XC70. Stop in and say hello!","emailTxt":"amanganello@kpautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/024025af2811.jpg","drDealerId":40916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":374621,"firstName":"Brian","lastName":"Marcinkowski","titleText":"Service Director","shortBioText":"Meet Brian, our Service Manager. Brain has over 32 years in automotive service and is proficient in an array of automotive brand service needs. With a passion for classic cars, his favorite Volvo is the P1800-a rare gem these days!\r\n\r\nWhen Brian's not in Service working hard to get you back on the road, he enjoys coaching basketball and spending time with his family. Brian lives in Hunlock Creek with his wife and two daughters.","emailTxt":"bmarcin@kpautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/2d5f354e2e17.jpg","drDealerId":40916,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":374620,"personPtyId":31131795,"firstName":"Anthony \"AJ\"","lastName":"Musto","titleText":"Sales Manager","shortBioText":"Meet AJ or who we like to call \"Moose.\" AJ grew up in the business having worked with his father at their local preowned auto store. He brings 10 years of industry insight to Team Ken Pollock Volvo Cars. He currently drives his favorite Volvo model, the S60 Polestar\r\n\r\nDid you know? AJ l","emailTxt":"amusto@kpautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/f57e5bfaf80a.jpg","drDealerId":40916,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"1238544000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":427181,"personPtyId":31485991,"firstName":"Sue","lastName":"Hamad","titleText":"Product Specialist","shortBioText":"Meet Sue, one of our Volvo Cars Product Specialists. Full of energy, she's ready to help you get in to the Volvo or Used car of your dreams. Dedicated, passionate and knowledgeable about all things Volvo, it's hard to believe that she's only be in auto sales for less than a year! \r\n\r\n\r\nWith an eye for luxury, once she say the 2017 Volvo Excellence she was in love. All of the sophisticated, classy and out-of-the-box amenities made that specific Volvo her absolute favorite. \r\n\r\nFun Fact? Sue loves shoes. So much, that she often buys the same pair in every color available. She also considers herself a \"sneaker head,\" splurging on converse, vans, and other contemporary sneaks with bold colors and designs.","emailTxt":"shamad@kpautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/ed8df3e90f78.jpg","drDealerId":40916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":437446,"personPtyId":35279965,"firstName":"Jeff","lastName":"Ohm","titleText":"Product Specialist","shortBioText":"Stop in and say hello to Jeff! Jeff originally started out in the hospitality industry with over 25 years of dedicated managerial and customer service experience. Now, you'll find him granting Volvo dreams here at Ken Pollock Volvo Cars. \r\n\r\nWhat's his favorite? The all new XC60 for its' design, feel, and safety. He loves the excitement of selling vehicles and the opportunity to make new friends everyday. \r\n\r\nDid you know? Jeff loves sports! He spends his free time golfing and cheering on the Steelers or Notre Dame.","emailTxt":"johm@kpautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/36329ca3f334.jpg","drDealerId":40916,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1422748800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":374619,"personPtyId":38133306,"firstName":"Dave","lastName":"Chapple","titleText":"Product Specialist","shortBioText":"I am a life long resident of Northeast Pennsylvania. My wife Carol and my son Conrad and I live in West Pittston since 1994. My daughter Kara and her husband Ben live in Bear Creek and have a son Jeremiah. I have operated a successful wedding photography business in the area for many years.","emailTxt":"dchapple@kpautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/c0a2231b5f31.jpg","drDealerId":40916,"dealerEmpStartDtUtc":"1362096000","industryStartDtUtc":"476064000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":373917,"personPtyId":31131454,"firstName":"Ryan","lastName":"Gilroy","titleText":"Internet Director","shortBioText":"Hello My Name is Ryan Gilroy and I am the Internet Sales Director for the Ken Pollock Auto Group. I am recently married to to my wonderful wife Megan and we live in Old Forge. I enjoying hanging out with family and friend and am a avid golfer.","emailTxt":"Rgilroy@kpautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/d11cacf95ddf.jpg","drDealerId":40916,"dealerEmpStartDtUtc":"1349049600","industryStartDtUtc":"1349049600","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":401965,"personPtyId":35421958,"firstName":"Chet","lastName":"Miles","titleText":"Product Specialist","shortBioText":"Hi there! My name is Chet Miles. Thank you for checking out my DealerRater profile. I've been in the automotive industry for 7 years. I think we have an amazing staff here at Ken Pollock Volvo Cars. We are always happy to go above and beyond to ensure the customer's experience is top notch!","emailTxt":"cmiles@kpautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/12ca765a841c.jpg","drDealerId":40916,"industryStartDtUtc":"1246406400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":402953,"personPtyId":31136714,"firstName":"Kimmie","lastName":"White","titleText":"Internet","emailTxt":"kwhite@kpautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":40916,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1470009600","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":374613,"personPtyId":31131793,"firstName":"Murad","lastName":"Elbattah","titleText":"General Manager","shortBioText":"Meet Murad, Ken Pollock Volvo Cars' General Manager. With over two decades in the car business and experience in both sales and finance, Murad is committed to working hard to seeing you in the car of your dreams. What is his favorite thing about Volvo? \"They care about people. Not just their products, but their customers that drive and live Volvo.\"\r\n\r\nMurad lives in Shavertown with his wife Nicole and two children, Caden and Addison. When he does get some time to relax, he enjoys spending time with the kids at Knoebels, canning tomatoes, and digging in to a good chicken parm!","emailTxt":"melbat@kpautogroup.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":67,"imageUrl":"https://cdn-user.dealerrater.com/images/7ea65031ac91.jpg","drDealerId":40916,"dealerEmpStartDtUtc":"959817600","industryStartDtUtc":"838857600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":466185,"personPtyId":35493622,"firstName":"Aarron","lastName":"Nichols","titleText":"Internet Sales Manager","emailTxt":"anichols@kpautogroup.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/978b0826629d.jpg","drDealerId":40916,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1388534400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526307,"firstName":"Jason","lastName":"Pozniak","titleText":"Sales Manager","emailTxt":"jpozniak@kpautogroup.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":40916,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":437448,"personPtyId":32462979,"firstName":"Jill","lastName":"Emmert","titleText":"Internet Sales Consultant","emailTxt":"jemmert@kpautogroup.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/0b02a1567fe1.jpg","drDealerId":40916,"dealerEmpStartDtUtc":"1406851200","industryStartDtUtc":"1406851200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":526308,"personPtyId":44544934,"firstName":"Steven","lastName":"Abbatiello","titleText":"Internet Sales Coordinator","shortBioText":"Hello I am Steve, Internet Sales Consultant here at Ken Pollock Volvo Cars. I have been with the auto group for over 4 years now and have been assigned to many of our stores in the past. I have a wealth of knowledge when it comes to any of the vehicles we sell, new or used. Outside of work I am a father of 3 wonderful kids (13, 11, 9) and love many different types of sports.","emailTxt":"sabbatiello@kpautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/5e00740b70a2.jpg","drDealerId":40916,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":374623,"firstName":"Fred","lastName":"Stuccio","titleText":"Collision Shop Manager","shortBioText":"If you've ever had the unfortunate luck of being in an auto accident, then you know it helps to have someone you trust take care of your \"baby.\" Fred, our Collision Center Manager, has over 21 years of collision experience and is committed to getting you back on the road as soon as possible and in better condition than even before your accident.\r\n\r\nDid you know? Fred is die-hard Chicago Bears Fan and has been following the team every since he was a kid.","emailTxt":"fstuccio@kpautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/d85cb106914d.jpg","drDealerId":40916,"certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":374612,"personPtyId":31131493,"firstName":"Melissa","lastName":"Caprari","titleText":"Administration","emailTxt":"mcaprari@kpautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dfd748c0337a.jpg","drDealerId":40916,"dealerEmpStartDtUtc":"1406851200","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":420488,"personPtyId":31140305,"firstName":"Joshua","lastName":"Cummings","titleText":"Web Development","shortBioText":"Need a graphic? Got a frozen screen? Josh can help! Josh joined our team just about a year ago straight from Penn State University and has been diving in to all things technical ever since. In fact, all of our eye catching graphics are all thanks to Josh and his hard work.\r\n\r\nDid you know? Josh spends most of his time developing websites and computer programs. He found the passion for computers and coding when he was young and is happy to have a career doing something he loves.","emailTxt":"jcummings@kpautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/72072f44b734.jpg","drDealerId":40916,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":443078,"firstName":"Curt","lastName":"Lloyd","titleText":"Collision Coordinator","emailTxt":"clloyd@kpautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":40916,"certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":526305,"firstName":"Emily","lastName":"Ebert","titleText":"Product Specialist","emailTxt":"eebert@kpautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":40916,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Ken Pollock Volvo Cars

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Ken Pollock Volvo Cars Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since January 2011

Ken Pollock Volvo is the #1 Volume Leader in the Northeast Central Region for 2014. Ken Pollock Volvo is North Eastern P

...

ennsylvania's Full Service Dealership offering new Volvo Vehicles, hand-picked Volvo Certified and Platinum Certified Pre-owned Vehicles, Service, Parts, Bodyshop and Paintless Dent Removal.We're proud to be your premier Volvo Excellence Award winning dealer!

"NEPA'S Most Trusted Auto Group."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
488 lifetime reviews. Includes reviews of Ken Pollock Volvo Cars from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 1, 2018

    I may have gotten the employee's name wrong but excellent service in terms of being time, professionalism and knowledge. It was a checkup and no... repair was needed.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Marcinkowski

    Service Director

    (5.0) 13 reviews

  • 5.0 out of 5
    November 30, 2018

    Service department very professional and friendly. Waiting area clean and hospital with friendly staff supplying coffee and snacks. Would recommend and... have recommended to my friends and relatives

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Drew Malligo

    Service Advisor

    (5.0) 65 reviews

    Paul Mazzitelli

    Business Manager

    (4.9) 91 reviews

    Jason Correll

    Service Advisor

    (5.0) 34 reviews

    Angelo Manganello

    Service Advisor

    (5.0) 20 reviews

    Brian Marcinkowski

    Service Director

    (5.0) 13 reviews

    Murad Elbattah

    General Manager

    (4.9) 67 reviews

  • October 28, 2017

    Had my Polestar optimization done and was very impressed with the experience. As usual the process of having my car serviced was an enjoyable one. Very... nice facility and friendly knowledgeable staff.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing our dealership for your service needs. Please let us know if there is anything you made need. See you in the future and enjoy t...hat Polestar Optimization!

  • 5.0 out of 5
    November 26, 2018

    Mike was a pleasure to work with. He answered all of our questions and made the car buying process enjoyable. The days of a pushy car salesman and dealership... are thing of the past. I would highly recommend Mike and the Ken Pollock dealership if you're in the market for a new vehicle.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to review your experience. You are right. No one wants a pushy salesperson. We want your experience to be an enjoyable o...ne. Welcome to the Ken Pollock Volvo Cars Family!


    Worked with:
    Paul Mazzitelli

    Business Manager

    (4.9) 91 reviews

    Mike Minnick

    Product Specialist

    (5.0) 65 reviews

  • 5.0 out of 5
    November 26, 2018

    Good experience. Both mike and paul did a nice job. We looked into several options both new and used. Settled on buying out my lease. Thank you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Minnick

    Product Specialist

    (5.0) 65 reviews

  • 5.0 out of 5
    November 23, 2018

    Yet again, Ken Pollock Volvo has exceeded our expectations. Mike and the team were wonderful to work with and got us into the car we wanted and the payment... we needed, giving us the best customer experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! Thank you for choosing us again. We appreciate your kind words and loyalty!


    Worked with:
    Paul Mazzitelli

    Business Manager

    (4.9) 91 reviews

    Mike Minnick

    Product Specialist

    (5.0) 65 reviews

  • 5.0 out of 5
    November 18, 2018

    once again the service was outstanding. The service team always takes the time with you to make sure they understand what your problem... is. All work is done right the first time every time. They are just awesome. I will no take my car any were else.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mark! Thank you very much for your continued support and loyalty. We love having you as a member of the Ken Pollock Volvo family!


    Worked with:
    Drew Malligo

    Service Advisor

    (5.0) 65 reviews

    Jason Correll

    Service Advisor

    (5.0) 34 reviews

    Angelo Manganello

    Service Advisor

    (5.0) 20 reviews

    Brian Marcinkowski

    Service Director

    (5.0) 13 reviews

  • 4.0 out of 5
    November 17, 2018

    Satisfied. Purchased 2013 S80 in November of 2013. Review is for service not purchase. Everyone was friendly and courteous. Staff provided snacks and... drink. Pleasant experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi JohnG! We are so happy to hear about your good experience. Thanks, again!


    Worked with:
    Drew Malligo

    Service Advisor

    (5.0) 65 reviews

  • 5.0 out of 5
    November 16, 2018

    This is my third Volvo purchased at Ken Pollack. I have been so pleased with the exceptional service & care I have received each time. I was fortunate... to deal again with Mike Minnick who took the time to go over the many new features in the new XC60. He introduced me to Jason Pozniak who was kind enough to help with some ending lease issues I was dealing with. I never felt pressured by either of them instead I felt as if my best interests were always a priority. And Paul Mazzitelli again made the actual paperwork of sales easy.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kathy! Thank you for choosing us again for your new vehicle purchase. Congratulations on your new XC60. What a great vehicle! We appreciate you bei...ng a loyal member of the ken Pollock Volvo family!


    Worked with:
    Paul Mazzitelli

    Business Manager

    (4.9) 91 reviews

    Mike Minnick

    Product Specialist

    (5.0) 65 reviews

    Jason Pozniak

    Sales Manager

    (4.6) 11 reviews

  • 5.0 out of 5
    November 16, 2018

    Everything was handled in a professional manner 👍 I would recommend the Pollock Dealership to everyone. The staff are all very friendly and helpful.... Great job!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much, Jean Carson!


    Worked with:
    Drew Malligo

    Service Advisor

    (5.0) 65 reviews

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