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Reviews

Average Ratings

4.9
Average based on 89 reviews
  • Happy new XC60 owner :)

    My very recent experience in purchasing a new Volvo XC60 was a most positive one. Mike , Murad and Paul were extremely pleasant to deal with. A ...

    Dealer Response

    Thanks Marsha! Welcome to the Ken Pollock Volvo family! We want you to get the most from your new Volvo, that's why it was our pleasure to show yo...


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    My very recent experience in purchasing a new Volvo XC60 was a most positive one. Mike , Murad and Paul were extremely pleasant to deal with. A great deal of time was spent showing my husband and me what was available and in the end giving us an extremely detailed explanation of how everything in the new vehicle we purchased functioned. Love my new Volvo XC60. It drove home beautifully and much thanks to the staff for their attention and time. It was greatly appreciated :)

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thanks Marsha! Welcome to the Ken Pollock Volvo family! We want you to get the most from your new Volvo, that's why it was our pleasure to show you everything available to you! Thanks again for your review. See you soon!


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  • Purchased a vehicle.

    Great, seamless buying experience. Keith and Murad were both great to work with!

    Dealer Response

    Thanks Erica! See you again soon.


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    Great, seamless buying experience. Keith and Murad were both great to work with!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Erica! See you again soon.


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  • xc 60 service

    The whole service team is the best. They are all very friendly, And will go out of thier way to help you, if you have a problem. VERY VERY HA...

    Dealer Response

    Mark, it's our pleasure to have you here with us for service. We're happy to do whatever we can to give you only the best! Thanks for your review.


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    The whole service team is the best. They are all very friendly, And will go out of thier way to help you, if you have a problem. VERY VERY HAPPY.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, it's our pleasure to have you here with us for service. We're happy to do whatever we can to give you only the best! Thanks for your review.


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  • service and buying a volvo at ken pollock volvo

    the ken pollock volvo dealer is second to none. from the buying of your car to the servicing of your car the hole team is the best. they alw...

    Dealer Response

    Mark, thanks for your review! When you're here, you are family-The Ken Pollock Volvo Family!


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    the ken pollock volvo dealer is second to none. from the buying of your car to the servicing of your car the hole team is the best. they always treat you like family.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, thanks for your review! When you're here, you are family-The Ken Pollock Volvo Family!


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  • 2010 volvo xc60

    My friend murad was great. Every little thing he wanted to be perfect. My first time meeting dave chapel he is a busy man but mad sure i got taken...

    Dealer Response

    Pete, thanks for your review. Welcome to the Ken Pollock Volvo Family, and best of luck in your new ride. See you soon!


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    My friend murad was great. Every little thing he wanted to be perfect. My first time meeting dave chapel he is a busy man but mad sure i got taken care of. He made sure the car was detailed to my liking and gave me every minute of his valuable time to explain how every optioned worked. Can leave out gino lispi who helped get my phone linked up and thanks to the unknown worker who finally got my phone linked up. The only thing i didn't like was getting road hazard. Found out my insurance covers that. Wast of money

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Pete, thanks for your review. Welcome to the Ken Pollock Volvo Family, and best of luck in your new ride. See you soon!


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  • Serviced my Volvo xc 60

    Excellent dealership. When I purchased my vehicle over a year ago they are courteous knowledgeable and gave me a fair trade price. Service was exc...

    Dealer Response

    Elaine, it was our pleasure! Thank you for the review.


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    Excellent dealership. When I purchased my vehicle over a year ago they are courteous knowledgeable and gave me a fair trade price. Service was excellent I have never met more considerate people. Everything was above and beyond what is expected at a dealership .

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Elaine, it was our pleasure! Thank you for the review.


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  • Great Service

    Just purchased my new Volvo from Ken Pollock Auto Group. Staff was absolutely amazing and made sure I left there happy. My salesperson Michael Gal...

    Dealer Response

    Thanks Annie and welcome to the Ken Pollock Auto Group family!


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    Just purchased my new Volvo from Ken Pollock Auto Group. Staff was absolutely amazing and made sure I left there happy. My salesperson Michael Gallucci was wonderful and made my decision and experience pressure free which is what I wanted in a salesperson he treated me like I was his only customer ! I had a couple cars in mind I was going to test drive in other dealerships never left there once I walked in and walked out with my new SUV! So happy.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Annie and welcome to the Ken Pollock Auto Group family!


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  • Deb P

    I have had my S80 serviced here after purchasing elsewhere. I just purchased an XC60 and had a painless buying experience. David Chappel and Murad...

    Dealer Response

    Thank you Deborah! We take great pride in what we do and that includes making sure our customers needs are being met 100%. It was our pleasure to ...


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    I have had my S80 serviced here after purchasing elsewhere. I just purchased an XC60 and had a painless buying experience. David Chappel and Murad are open ,honest and very easy to deal with. Spending more time at the dealership while I was looking at different vehicles, I noticed various members of the staff interacting in a very positive way, with each other,as well as with customers. Happy employees create a happy atmosphere and a congenial environment. Management is doing something correctly here to foster such a positive environment.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Deborah! We take great pride in what we do and that includes making sure our customers needs are being met 100%. It was our pleasure to help you along in your vehicle search! Thanks again for your review.


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  • service expierence

    from the time you make an appointment for you volvo for service to the time you pick it up, you are always made awere of the service ...

    Dealer Response

    Wow, what a glowing review Mark! Thank you so much, we can't help but blush. It's our pleasure to always have you here with us, and you truly are ...


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    from the time you make an appointment for you volvo for service to the time you pick it up, you are always made awere of the service needed and the cost. We feel that the whole service team is second to none. We know that the repairs will be done wright the first time and the car will be ready when they said it would be. Ken pollock is THE BEST VOLVO DEALER IN THE AREA. Cant what to buy our next volvo from ken pollock volvo, the are the BEST!!!!! They always treat you like family

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow, what a glowing review Mark! Thank you so much, we can't help but blush. It's our pleasure to always have you here with us, and you truly are a valuable Ken Pollock Volvo Family Member. We looking forward to helping you pick out your next Volvo!


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  • Volvo S60 service

    Sales and service departments are very professional and a pleasure to deal with.

    Dealer Response

    Thanks for the review Cathy!


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    Sales and service departments are very professional and a pleasure to deal with.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review Cathy!


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