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Easterns Automotive Group of Sterling

(1,239 reviews)
Visit Easterns Automotive Group of Sterling
Sales hours: 11:00am to 5:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 10 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(703) 763-0245 (703) 763-0245

Reviews

(1,239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Sterling from DealerRater.

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Very helpful, personable and went out of his way to get

Very helpful, personable and went out of his way to get the deal complete. Definitelysomeone to speak with here at the Sterling location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Marcus was outstanding; took great care and concern;

Marcus was outstanding; took great care and concern; listened and acted accordingly and quickly. Great and easy purchase working with Marcus and the Eastern Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Eli and marcus are the best.

Eli and marcus are the best. Helped me so much!! Would recommend everyone to come here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Eli is a very professional salesman I bought a car in In

Eli is a very professional salesman I bought a car in In less than 30 minutes he is one of the best car salesman I’ve ever did business with, Easterns a great automotive group

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Working with Sergio at Easterns Automotive Group in

Working with Sergio at Easterns Automotive Group in Sterling was fantastic! He was professional, not pushy, and secured me an excellent deal on my car. The purchase process was smooth and easy. I highly recommend Sergio for a great car-buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Eddy was great in helping us make a deal happen.

Eddy was great in helping us make a deal happen. He listened, wasn’t pushy, and made the experience much more pleasant than a typical car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

Salesman connected me to a transportation broker that was

Salesman connected me to a transportation broker that was a scammmer. Someone at Eastern released the keys for my vehicle to a transporter that had no trailer. If it wasn’t for LoJack, good chance the truck would have been stolen! Person who picked up the truck had OVER 70 prior charges and convictions. Everything from title tampering to assaulting a law enforcement officer. Etc etc.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (571) 464-7375

Muy agradecidos son muy amables se los recomiendo al 100

Muy agradecidos son muy amables se los recomiendo al 100 muy contento con su amabilidad

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My wife bought a car there very friendly Staff, quick and

My wife bought a car there very friendly Staff, quick and easy. I’m gonna go there to buy my next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

Very transparent great pricing and Eli helped me with my

Very transparent great pricing and Eli helped me with my new car purchase I would recommend asking for him and he will get you right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!