Found a listing on cars.com, contacted the dealer, confirming vehicle was available and purchased next day. Entire process was so smooth I wanted to b...uy another car. Nicely done guys!!!
NaviRocks - Thank you for your business! We're glad our team could make it easy for you!
Ali was very helpful and friendly with purchasing a new car. He had all the answers to my questions and if he didn???t, he got the answers for me. He ...was very easy to talk to and he didn???t make me feel like he was the stereotypical ???car salesman.??? I would definitely recommend him and his dealership if you are looking to purchase a vehicle.
Congratulations to you on your purchase! Thank you for writing such a great review regarding your visit with us. We can't thank you enough for your ki...nd words and positive feedback. Ali will be thrilled to hear from you!
Melad made this car buying experience easy!!! His professional demeanor and astute people skills made the environment feel welcoming. He helped us f...ind exactly what we wanted and more importantly needed. It was truly a wonderful experience...so much so that I know I'll be back and gladly tell all my friends about my new friend Melad.
Hi Dee, Congratulations on your wonderful visit with Melad! We're so glad that you found us and decided to stop by and give us a chance. It is truly ...an honor having you as a new customer.
Very nice to work with and helpful people very nice place to deal with very helpful people good place would deal with them again nice show room
Hello Richard, Thanks for visiting our Sterling location. We're glad that Kevin was able to assist and provide with you with great customer service d...uring your visit. Please come back again!
Ali was very understanding to my needs and concerns which helped me make the best choice! Although things got complicated at settlement with Veronica ...or Victoria.. not sure her name but her attitude could???ve been more appealing as it???s a big deal to sign off your paperwork with all confidence. It didn???t stop me from giving this dealership an overall five stars thanks to Ali and Tony for all their help!
Hi Katie, We appreciate your open and honest feedback regarding your visit with us. While we are glad that everything went well with Ali and Tony, we... still could like to hear more from you regarding your additional concerns. Please contact our Customer Care Team -> E-mail: email@example.com / Phone: (888)-535-8151
My wife and I have never been treated as well as we were here when shopping for a car. We were looking for a used Pilot but, while nice, they were a ...bit out of our price range as we have a very limited budget. We were then asked a lot of questions detailing what exactly we were looking for in a vehicle. Then, we were shown several makes and models and explained the pros and cons of each including the price points and what we could get for our money (give up features then get newer model, etc). We were never rushed and we never felt like they were trying to upsell us like every other dealer we went to. Other dealers were only interested in trying to get as much money as possible out of us and not in what was right for us. Easterns, and Ali, treated us as all businesses should treat their customers. They even drove the car to our house for delivery to help us out. I couldn't recommend them enough. Thank you again!
Mike, These are such big words! We cannot thank you both enough for choosing Easterns. It was an absolute pleasure assisting you with your car buying... experience. Please know that we will always be here to help any way that we possibly can!
Mr ali satisfy us they help us to buy kia. Everything great i appricate mr ali.i recommended all my friend to your company. Thanxs
We are so glad that Ali provided you with the amazing customer service that you deserve. Congratulations on your Kia!
Ali was very nice and accommodating, he answered all our questions and gave us all the information we needed. The process was not too long, my mom and... I were done within 2 hours and we left with a beautiful car in excellent condition for a great price.
Hi there, Thanks for stopping by our Sterling location! We're so glad that Ali provided you and your mom with the excellent customer service that you... both deserve. Come again!
Kevin, my designated sales rep, went beyond what I expected. From testing driving the vehicle to driving the vehicle home, Kevin exhibited a high degr...ee of enthusiasm throughout the entire purchase process. He and Tony really made me feel good about my Eastern experience. I intend to make my next auto purchase with Eastern as well.
Hi Mr. Williams, You sure did make a great choice! You sure did pick an awesome Lexus.. We wish you all the best with your vehicle. Please know on be...half of Kevin and the entire Direct Car Buying staff that we sincerely appreciate your business. Looking forward to seeing you again in the future!
Simple and plain Ali helped me as soon as I came into the dealership. He was honest and helpful I would recommend him to any of my friends.
Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.