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Reviews

Average Ratings

4.3
60 lifetime reviews.
  • Much thanks to the Velde Ford sales staff

    I recently helped my son buy a truck from Velde Ford in Pekin Illinois. I talked to Vern in sales before my 4 1/2 hour drive to look at the used ...


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    I recently helped my son buy a truck from Velde Ford in Pekin Illinois. I talked to Vern in sales before my 4 1/2 hour drive to look at the used F-150. When I arrived, they had the truck ready so I could personally inspect it. Very polite staff. Well worth the drive. Thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Velde Ford Excellent Customer Service

    I've been doing business at Velde Ford for years and have always had excellent service, quality parts, and fantastic vehicles. The sales and servi...


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    I've been doing business at Velde Ford for years and have always had excellent service, quality parts, and fantastic vehicles. The sales and service staff are knowledgeable, courteous, and go out of their way to accommodate customers. Chris Cochran was fantastic to deal with- I will be recommending Velde Ford to our colleges, friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Truck repair

    I am very pleased and satisfied with the customer service and repairs that my truck received.I would like to personally Thank Luke Hudson Service ...


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    I am very pleased and satisfied with the customer service and repairs that my truck received.I would like to personally Thank Luke Hudson Service Manager as well as my Sales Specialist Mike Closen Thank you guys for a pleasant experience. Helen B.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • bad customer service

    Will never deal with them again. bought a mercury cougar for stepson. Overheated so they did replace thermostat but failed to mention bad head gas...


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    Will never deal with them again. bought a mercury cougar for stepson. Overheated so they did replace thermostat but failed to mention bad head gasket. Wanted us to trade for another car that needed work and was $1200 more.then they tell us we can't make payments

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Velde Ford Pekin - Mike Brenkman

    Our experience at Velde was extremely pleasant. I have purchased many cars over the years and this was one of the best experiences I have had. Mik...


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    Our experience at Velde was extremely pleasant. I have purchased many cars over the years and this was one of the best experiences I have had. Mike Brenkman was very easy to work with and has the experience and knowledge to help you through the process. We were treated fairly and I will definately be back to see Mike the next time we are in the market for a new vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Vehicles

    Was looking for a nice affordable SUV and had a great experience with Jeff Witherspoon. He was friendly and very knowledgeable. He also helped me ...


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    Was looking for a nice affordable SUV and had a great experience with Jeff Witherspoon. He was friendly and very knowledgeable. He also helped me get a great deal. Bought a wonderful vehicle from him and would recommend him and Velde Ford to any one.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Velde Ford- Mike Closen

    Just bought a 2014 Ford Escape from Mike Closen @ Velde Ford. Very helpful and straight forward. This is our second vehicle purchased at this deal...


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    Just bought a 2014 Ford Escape from Mike Closen @ Velde Ford. Very helpful and straight forward. This is our second vehicle purchased at this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • new transit

    I was really pleased how Jeff Witherspoon took care to answer all my questions and worked hard to give us the best price. I would recommend, if yo...


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    I was really pleased how Jeff Witherspoon took care to answer all my questions and worked hard to give us the best price. I would recommend, if your looking for a new truck or van to ask for Jeff, he takes care of the details.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2014 Ford Escape

    It was one of the best car buying experience that I have ever had .I would definiteiy return and recommend Mike Closen and Velde Ford to all my fr...


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    It was one of the best car buying experience that I have ever had .I would definiteiy return and recommend Mike Closen and Velde Ford to all my friends

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • new chevy truck

    Jeff Whitherspoon was the sales consultant. He negotiated with us until we were satisfied.


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    Jeff Whitherspoon was the sales consultant. He negotiated with us until we were satisfied.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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