Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

5.0
24 lifetime reviews. Includes reviews of smart center Boston from DealerRater.com
  • Three smarts. Very happy.

    Three smarts, and I am very happy. I have purchased three smarts from this dealership. I bought a 2009, and replaced it with a 2013 which my wife ...

    Dealer Response

    Thank you so much for coming to our Cars.com page and leaving us this fantastic feedback regarding your experience. I'm very happy that Todd was a...


    Show Full Review

    Three smarts, and I am very happy. I have purchased three smarts from this dealership. I bought a 2009, and replaced it with a 2013 which my wife drives. I also leased an electric drive smart which I drive back and forth to work. I pay less than $2 in electricity for my 50 mile daily commute. Todd is a friendly salesperson, who can be trusted to give you good service. I would not hesitate to purchase another smart from them (when I need one of course).

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for coming to our Cars.com page and leaving us this fantastic feedback regarding your experience. I'm very happy that Todd was able to assist you with all three of your smart vehicles. It was a pleasure having the opportunity to serve your automotive needs and should you need anything further, please feel free to give Todd or myself a call. Best, Jeff Davis General Manager smart center - Boston


    Hide Full Review
  • Very pleased with my smart car and buying experience
    August 19, 2015

    I was pleasantly surprised to learn that a) smart cars aren't as tiny as I thought and b) they get a lot of attention! My experience with buying a...

    smart Center Boston

    I¿¿¿m thrilled to hear Todd was able to provide you with an outstanding experience while purchasing your new smart car. We truly appreciate you t...


    Show Full Review

    I was pleasantly surprised to learn that a) smart cars aren't as tiny as I thought and b) they get a lot of attention! My experience with buying and driving my smart car were both outstanding. If you are looking for a small car that you can park anywhere (yes, even there), give these a shot. You won't be disappointed.

    Does recommend this dealer
    smart Center Boston

    I¿¿¿m thrilled to hear Todd was able to provide you with an outstanding experience while purchasing your new smart car. We truly appreciate you taking time to share your encouraging words. Thank you for choosing Herb Chambers and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager


    Hide Full Review
  • Very pleased with my smart car and buying experien

    I was pleasantly surprised to learn that a) smart cars aren't as tiny as I thought and b) they get a lot of attention! My experience with buying a...

    Dealer Response

    Thank you for your encouraging words and kind recommendation. Enjoy the smart car and we look forward to serving your automotive needs for many mo...


    Show Full Review

    I was pleasantly surprised to learn that a) smart cars aren't as tiny as I thought and b) they get a lot of attention! My experience with buying and driving my smart car were both outstanding. If you are looking for a small car that you can park anywhere (yes, even there), give these a shot. You won't be disappointed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your encouraging words and kind recommendation. Enjoy the smart car and we look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager


    Hide Full Review
  • All Smart family!
    June 6, 2015

    I recently purchased our 3rd Smart ForTwo from Smart center Boston. The 1st was Electric and was totaled in an accident. Yes, I survived without a...

    smart Center Boston

    Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so hap...


    Show Full Review

    I recently purchased our 3rd Smart ForTwo from Smart center Boston. The 1st was Electric and was totaled in an accident. Yes, I survived without any major injury! We replaced it with a gas version due to the need of greater mileage. This 2nd version would be my wife's daily driver. I missed driving the Smart Electric so much, I traded in my Toyota Venza for my very own ForTwo! We are now an all Smart family! Thanks to the help of Todd Whitelaw for providing the best car buying experience ever, thrice!

    Does recommend this dealer
    smart Center Boston

    Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Todd. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager


    Hide Full Review
  • My First Electric, My First Lease, a Wonderful Experience
    March 4, 2015

    I'd been interesting in owning a Smart car before the brand came to America, and I had been hoping that electric cars would be 'a thing' by the ti...

    smart Center Boston

    Thank you for taking the time to share your experience. I'm thrilled that we could work with you to ensure that you received exactly what you want...


    Show Full Review

    I'd been interesting in owning a Smart car before the brand came to America, and I had been hoping that electric cars would be 'a thing' by the time my 2003 Kia Rio was about finished. Luckily for me ED Smart Cars are now a thing and even more luckily for me my nearest dealer was Smart Center Boston. I made an early enquiry months before we would have the money to purchase to find out what other things we would need to arrange for an electric car, and Todd was incredibly helpful without being pushy. He understood it was just a fact finding call and answered my questions honestly and from a position of an experienced driver of that car. Honestly, what more can you hope for than that? A few months later with the funds in place, there was no doubt in my mind that I wanted to move forwards and so I specifically asked for Todd by name when trying to arrange a test drive, and to hopefully sign the lease. The day we could go to Boston was Todd's day off, but he offered to come in anyway so long as we promised to be on time. We were a little early and the other dealership staff were friendly and helpful while we waited. After two very snowy test drives (as my wife will also be driving the car at times) Todd helped us with all the paper work. Every price he mentioned in my initial conversations with him came out exactly as promised with no additions or extras, which I really appreciated. So often you get told one price, but there's a bunch of stuff like tax and registration etc that they didn't bother including in that. We couldn't leave with the car that day because there were some extra hurdles to go through with the paper work, me being a permanent resident rather than a citizen, so Todd offered to have someone deliver the car to our house on the cape once everything was signed and finalized. In fact, Todd himself delivered the car on Presidents day, picking up the car I was trading in against it, after spending a good amount of time going over the car's features and functions. When my wife was on her test drive, I saw a sign talking about the 'Herb Chamber's promise' about how they don't try to push cars on people, etc etc. Todd definitely lived up to that promise and then some. When my lease is up in three years, I will definitely have Smart Center Boston at the top of my list when deciding what to do next.

    Does recommend this dealer
    smart Center Boston

    Thank you for taking the time to share your experience. I'm thrilled that we could work with you to ensure that you received exactly what you wanted in a smart Car. I'm also happy to hear that you enjoyed working with Todd! He truly is a wonderful asset to our team. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Jeff Davis, General Manager


    Hide Full Review
  • Great staff and the car I wanted made it happen

    These cars are great and this dealership is superb! I am so happy with driving my new 2014 Electric Smart. Never paying for gas again and guilt fr...

    Dealer Response

    Thank you, Tom, for this feedback and for choosing smart center-Boston! If you have any questions going forward, please feel free to reach out to ...


    Show Full Review

    These cars are great and this dealership is superb! I am so happy with driving my new 2014 Electric Smart. Never paying for gas again and guilt free about polluting the environment. This is the place to come to test drive and learn all about your next car. The staff is very friendly and knowledgeable so ask away! You will be glad you stopped in!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Tom, for this feedback and for choosing smart center-Boston! If you have any questions going forward, please feel free to reach out to us at any time. Best, Jeff Davis, General Manager


    Hide Full Review
  • Three smarts, and I am very happy.
    June 9, 2014

    I have purchased three smarts from this dealership. I bought a 2009, and replaced it with a 2013 which my wife drives. I also leased an electric...

    smart Center Boston

    Thank you for taking the time to share your experience with Todd. We strive to provide our guests with exceptional customer service and I¿¿¿m so p...


    Show Full Review

    I have purchased three smarts from this dealership. I bought a 2009, and replaced it with a 2013 which my wife drives. I also leased an electric drive smart which I drive back and forth to work. I pay less than $2 in electricity for my 50 mile daily commute. Todd is a friendly salesperson, who can be trusted to give you good service. I would not hesitate to purchase another smart from them (when I need one of course).

    Does recommend this dealer
    smart Center Boston

    Thank you for taking the time to share your experience with Todd. We strive to provide our guests with exceptional customer service and I¿¿¿m so pleased you¿¿¿ve recognized Todd's hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come! Best, Jeff Davis General Manager smart center - Boston


    Hide Full Review
  • great place to buy a smartie

    This was our second Smart car purchase and each one has been great. Friendly, professional service and a great price too. Todd is the best.

    Dealer Response

    I sincerely appreciate you posting such great comments about your experience with Todd here at the smart center- Boston! We work very hard to prov...


    Show Full Review

    This was our second Smart car purchase and each one has been great. Friendly, professional service and a great price too. Todd is the best.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I sincerely appreciate you posting such great comments about your experience with Todd here at the smart center- Boston! We work very hard to provide our guests with the best customer service, and it is always a delight to read that one of our team members is exceeding our guests expectations. Thank you and we look forward to the opportunity to serve your automotive needs in the future! Sincerely, Jeff Davis General Manager smart center - Boston


    Hide Full Review
  • Excellent service in answering my questions related to...
    August 24, 2013

    Excellent service in answering my questions related to Smart ED performance in various road conditions. Todd Whitelaw was great in his sales coor...

    smart Center Boston

    Thank you, Keith, for taking the time to write about your experience with Todd. At smart center Boston, we are determined to deliver detail-orient...


    Show Full Review

    Excellent service in answering my questions related to Smart ED performance in various road conditions. Todd Whitelaw was great in his sales coordination and communication skills.

    Does recommend this dealer
    smart Center Boston

    Thank you, Keith, for taking the time to write about your experience with Todd. At smart center Boston, we are determined to deliver detail-oriented, honest, and personalized customer service. We greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager smart center Boston


    Hide Full Review
  • New Smart ED Purchase

    Excellent service in answering my questions related to Smart ED performance in various road conditions. Todd Whitelaw was great in his sales coord...

    Dealer Response

    Thank you, Keith, for taking the time to write about your experience with Todd. At smart center Boston, we are determined to deliver detail-orient...


    Show Full Review

    Excellent service in answering my questions related to Smart ED performance in various road conditions. Todd Whitelaw was great in his sales coordination and communication skills.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Keith, for taking the time to write about your experience with Todd. At smart center Boston, we are determined to deliver detail-oriented, honest, and personalized customer service. We greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager smart center Boston


    Hide Full Review