Westford Auto Sales

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
4 lifetime reviews.
  • 5.0 out of 5
    March 10, 2021

    Just bought a truck here. They did everything they said, no pressure. I Would buy here again. Harry the new owner is great and very responsive! Couldn't... really comment honestly on repairs because haven't experienced it yet.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 5, 2020

    Purchased a used car from Westford Auto last month. I couldn't be more satisfied. Everyone at WA was helpful and truthful. The car I bought is a great... car ... every detail throughout the transaction happened as agreed. The dealer and staff went out of their way to be sure I was satisfied. I would recommend Westford Auto to anyone!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 14, 2020

    I purchased a classic vehicle from this dealership and it’s been nothing but a headache. I received the vehicle with damage and both parties, the dealership... and the transportation company refused to help. Both pointed finders. In the meantime, I’m presented and now stuck with a damaged vehicle. Phone calls and text messages did not and do not matter. After getting the vehicle home, I notice the vin is destroyed and the paperwork doesn’t match the actual vehicle. I’ve spoken to Kenny several times regarding this matter and he can’t give me an explanation. How can a dealership sell me a vehicle with the vin damaged and unreadable. I showed pictures of the damaged vin but still got the runaround. He sent me updated paperwork but I have no idea where he received the “new” vin from. I’m now having to pay to have the body lifted from the frame to perform a vin verification at my expense. Westford auto sales received their money in full and completely forgot about the customer. I asked them for assistance repeatedly but again nothing. I only write this review to warn other potential buyers of the headache and nonsense I’m still dealing with. Buyer beware.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 8 found this review helpful. Did you?
  • 5.0 out of 5
    December 18, 2019

    For almost 20 years, my family and I have purchased safe and reliable cars from Westford Auto Sales. I have personally purchased my past 3 cars from Westford... Auto since 2004. Kenny and the rest of the staff are incredibly professional, respectful, and make sure they give you the best price possible. I encourage anyone in the area to visit Westford Auto Sales for their used car needs!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 4 found this review helpful. Did you?