New 877-260-9642 Dealer Website
Used 866-803-6485 Email Dealer
Service 888-309-9477

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Reviews

Average Ratings

4.9
Average based on 163 reviews
  • Dependable; timely repairs

    Able to leave the car for service work; communication was excellent regarding a quote for work to be done; prior problem fixed when the problem ma...

    Dealer Response

    Gale, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the thorough service you received from us...


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    Able to leave the car for service work; communication was excellent regarding a quote for work to be done; prior problem fixed when the problem manifested itself on this visit as it had not done previously; repair work done timely.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gale, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220


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  • like dealing with the hometown corner store

    salesman was not intimidating,but earned my trust right from the beginning. i told him what i was looking for and he brought it to me.

    Dealer Response

    Mark, thank you for taking the time to write this review. It is great that we were able to earn your trust during your most recent visit, and than...


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    salesman was not intimidating,but earned my trust right from the beginning. i told him what i was looking for and he brought it to me.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, thank you for taking the time to write this review. It is great that we were able to earn your trust during your most recent visit, and thank you for the recommendation. Please let us know if there is anything else we can do for you. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220


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  • Great Experience. Great Saleman. Great Car.

    Excellent. Juan Rivera, my salesman, was great. Very pleasant experience. No pressure. A gentleman at his best. I would rate him a 20!

    Dealer Response

    Congratulations on your purchase, Gail! Thank you for taking the time to write this outstanding review. It's delightful to know that Juan was able...


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    Excellent. Juan Rivera, my salesman, was great. Very pleasant experience. No pressure. A gentleman at his best. I would rate him a 20!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your purchase, Gail! Thank you for taking the time to write this outstanding review. It's delightful to know that Juan was able to provide you with such a pleasant experience. We look very forward to seeing you again in the future! Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220


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  • Great leasing experience

    My salesman Michael Pantalone was very patient, knowledgeable and professional. He made me feel that my wants and needs were what was important.

    Dealer Response

    Kathryne, thanks so much for taking the time to write this review! Michael is great with people and focuses on what the customers' needs are. Cong...


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    My salesman Michael Pantalone was very patient, knowledgeable and professional. He made me feel that my wants and needs were what was important.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kathryne, thanks so much for taking the time to write this review! Michael is great with people and focuses on what the customers' needs are. Congratulations on your purchase! If you have any questions, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220


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  • Emergency Appointment

    I was in Rochester visiting a friend when I realized I had an issue with my vehicle. I was able to get an appointment the next morning with Fucill...

    Dealer Response

    Steph, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every cus...


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    I was in Rochester visiting a friend when I realized I had an issue with my vehicle. I was able to get an appointment the next morning with Fucillo. The service advisor was very friendly and gave me the necessary information promptly and succinctly. I was in and out within two hours.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steph, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials! Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220


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  • Great car buying experience

    The courtesy of the sales staff, our salesperson especially, Ed Mello were excellent. We felt very relaxed and not pressured to make a decision be...

    Dealer Response

    Thank you for leaving this glowing feedback, Robert. We couldn't be happier that Ed and the team were there to provide you with such exceptional s...


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    The courtesy of the sales staff, our salesperson especially, Ed Mello were excellent. We felt very relaxed and not pressured to make a decision before we were ready. All concerned were very professional and very concerned about what we wanted in a new vehicle.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving this glowing feedback, Robert. We couldn't be happier that Ed and the team were there to provide you with such exceptional service! We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220


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  • Prompt, friendly service. Pleasant waiting area.

    Always friendly and professional staff (I dealt with Todd Sharping). Personalized attention and service with clear explanations of charges. Pleasa...

    Dealer Response

    Stephanie, thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a persona...


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    Always friendly and professional staff (I dealt with Todd Sharping). Personalized attention and service with clear explanations of charges. Pleasant waiting area with amenities:

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stephanie, thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a personalized and hassle-free experience. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220


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  • perfect service

    received amazing service and was able to take the car for at least 6 hours and drive it around before i actually bought it. also having such and u...

    Dealer Response

    Thank you for leaving us this review, Stacey. We are glad to hear that Brian and the team could help get you set up with the perfect new car for y...


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    received amazing service and was able to take the car for at least 6 hours and drive it around before i actually bought it. also having such and understanding car sales man that took into consideration every single one of my needs and found me a car that was perfect, thank you Brian at fucillo Hyundai Greece NY.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this review, Stacey. We are glad to hear that Brian and the team could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care and enjoy your purchase! Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220


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  • Great Service

    my maintenance service and warranty repairs were handled quickly and efficiently, same day on warranty work - mechanic worked straight through lun...

    Dealer Response

    Randall, thank you for this 5 star review, and for the kind words on behalf of Todd and our service team. As you saw, they work hard to ensure our...


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    my maintenance service and warranty repairs were handled quickly and efficiently, same day on warranty work - mechanic worked straight through lunch to finish. service personnel are friendly and knowledgeable. todd took care of my processing. i trust him. explains what's what with a pleasant, easy going and confident manner. the donuts and keurig coffees provided in the waiting room are a nice touch. thanks, people.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Randall, thank you for this 5 star review, and for the kind words on behalf of Todd and our service team. As you saw, they work hard to ensure our customers are well taken care of, and I'm thrilled this was the case for you. I hope if there is anything else you need, you'll let us know. It would be our pleasure to assist you. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220


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  • Awesome folks at a great dealership!!

    Everyone at the dealership was so welcoming and friendly, Mike, my product consultant, was extremely knowledgeable, and explained everything very ...

    Dealer Response

    Hello Craig and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership. Its a delight to kno...


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    Everyone at the dealership was so welcoming and friendly, Mike, my product consultant, was extremely knowledgeable, and explained everything very thoroughly and patiently. Everyone took the time to explain everything regarding the lease, I never leased a car. I can say, I actually enjoyed my time spent there, and I was there quite a while, thanks everyone!!!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Craig and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership. Its a delight to know that Mike and the rest of the team were there to provide you with efficient and knowledgeable service! Thank you again and congratulations on your new car. Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220


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