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Reviews

Average Ratings

4.1
185 lifetime reviews. Includes reviews of Shannon Motors from DealerRater.com
  • Bought another car from shannon motors johnston ri

    I would like to say Ed Fernandez is a great sales man and he should get a metal for everything he has done he is very nice to people and hes alway...


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    I would like to say Ed Fernandez is a great sales man and he should get a metal for everything he has done he is very nice to people and hes always there to listen to people

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent service!
    April 20, 2017

    Paul was great! We went in around 6pm, and we were driving off the lot by 8pm. The whole process from us walking in the door to walking out was qu...


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    Paul was great! We went in around 6pm, and we were driving off the lot by 8pm. The whole process from us walking in the door to walking out was quick and easy. I have absolutely no complaints!

    Does recommend this dealer

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  • Superb....
    April 19, 2017

    Kevin was beyond fantastic. I told him exactly what I could afford and not a penny more. He went above and beyond to ensure he would be able to ...


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    Kevin was beyond fantastic. I told him exactly what I could afford and not a penny more. He went above and beyond to ensure he would be able to help. Within a day he found me a car that I love. I was beyond impressed. I look forward to getting my next vehicle with Shannon Motors.

    Does recommend this dealer

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  • Low pressure sales approach
    April 18, 2017

    Ray Deluca gave me all the time I needed to make a decision on my purchase. He laid out all the pros and cons of my purchase and finance options. ...

    Shannon Motors

    Steve H, We are so pleased to hear of your positive experience with Ray in our Providence location. We strive to give all our customers the infor...


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    Ray Deluca gave me all the time I needed to make a decision on my purchase. He laid out all the pros and cons of my purchase and finance options. The sales experience was pleasant and informative.

    Does recommend this dealer
    Shannon Motors

    Steve H, We are so pleased to hear of your positive experience with Ray in our Providence location. We strive to give all our customers the information they need to purchase a vehicle from us! We hope to provide you excellent customer service throughout the length of your loan!


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  • Salesperson
    April 15, 2017

    I would recommend to go to Shannonn Motors at anytime. I am very pleased and very grateful to have a great salesperson like Paul Reis. Thank you

    Shannon Motors

    We are so pleased to hear of your positive experience in our Johnston location with Paul. We hope to continue to provide you with excellent custom...


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    I would recommend to go to Shannonn Motors at anytime. I am very pleased and very grateful to have a great salesperson like Paul Reis. Thank you

    Does recommend this dealer
    Shannon Motors

    We are so pleased to hear of your positive experience in our Johnston location with Paul. We hope to continue to provide you with excellent customer service throughout your loan with us!


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  • Worst Customer Service

    We bought our car just shy of 20 days from now and we have had nothing but problems. From day 1 until now. Our temp plate is expiring this weekend...

    Dealer Response

    Robert, We are displeased to hear of your experience with our dealership. We strive to give our customers the best service and we apologize that y...


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    We bought our car just shy of 20 days from now and we have had nothing but problems. From day 1 until now. Our temp plate is expiring this weekend and the have had our money for nearly 3 weeks for the registration and still not registered nor do we have our plates from the trade in. Treated us like trash directly after they had our deposit. Will never ever recommend this place even to my worst nightmare. Stay away and go somewhere else trust me it's worth it.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Robert, We are displeased to hear of your experience with our dealership. We strive to give our customers the best service and we apologize that you feel you did not receive our best. We would like to discuss this further with you so please give our customer care line a call.


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  • Great customer service
    March 28, 2017

    Very helpful very pleased with ny purchase would recommend to anyone thank you for the service's and making it happen for me Danailys sanabria

    Shannon Motors

    Danailys, We are pleased to hear about your positive experience with us at our Woonsocket location. We hope to provide you excellent customer serv...

    Shannon Motors

    Danailys, We are so pleased to hear of your positive experience with us at our Woonsocket location. We hope to provide you excellent customer serv...


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    Very helpful very pleased with ny purchase would recommend to anyone thank you for the service's and making it happen for me Danailys sanabria

    Does recommend this dealer
    Shannon Motors

    Danailys, We are pleased to hear about your positive experience with us at our Woonsocket location. We hope to provide you excellent customer service in the future !

    Shannon Motors

    Danailys, We are so pleased to hear of your positive experience with us at our Woonsocket location. We hope to provide you excellent customer service in the future!


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  • Anderson in finance

    Anderson who works in the financial department is extremely rude. He gives an attitude over the phone if your lucky enough to get him on the phone...

    Dealer Response

    Jane Do, We apologize for the inconvenience. Please call our customer care and we can work towards a resolution.


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    Anderson who works in the financial department is extremely rude. He gives an attitude over the phone if your lucky enough to get him on the phone. He does not return phone calls. I have been trying to meet with him to get paperwork signed for about a month. I went to the dealership and he was off for the day. But without any return calls I don't know when he is available. Other than dealing with him purchasing my car has been fine.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jane Do, We apologize for the inconvenience. Please call our customer care and we can work towards a resolution.


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  • Everything was Horrible .
    March 27, 2017

    What a joke they sold us a car that was supposed to have no problems. and it had 7 problems broken windshield speakers were blown car was hit and ...

    Shannon Motors

    Rich Michelle, We are saddened to hear of your negative experience at our Johnston location. We would like to speak with you in regards to your is...


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    What a joke they sold us a car that was supposed to have no problems. and it had 7 problems broken windshield speakers were blown car was hit and repaired shitty. Maker lights not workin backup camera dont work no floor matts 14,000$ car with all these problems. What a joke n i will never buy frm Shannon Motors

    Does not recommend this dealer
    Shannon Motors

    Rich Michelle, We are saddened to hear of your negative experience at our Johnston location. We would like to speak with you in regards to your issues so please contact our customer care.


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  • Finally got a car!!!

    Eddie took care of me & was very kind & courteous. The process was fast & smooth. I'm very happy! I got a car!!!!! I would def send all my friend...

    Dealer Response

    Sade, We are so pleased to hear of your positive experience in our Johnston location with Eddie. We hope to provide you with excellent customer se...


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    Eddie took care of me & was very kind & courteous. The process was fast & smooth. I'm very happy! I got a car!!!!! I would def send all my friends here!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sade, We are so pleased to hear of your positive experience in our Johnston location with Eddie. We hope to provide you with excellent customer service going forward as well!


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