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Grappone Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:30am–5:30pm
Tuesday 10:00am–7:00pm 7:30am–5:30pm
Wednesday 10:00am–7:00pm 7:30am–5:30pm
Thursday 10:00am–7:00pm 7:30am–5:30pm
Friday 10:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (603) 369-4399 (603) 369-4399
Used (603) 369-4823 (603) 369-4823
Service (603) 369-4543 (603) 369-4543

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grappone Ford from DealerRater.

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Really good 👍 service

Everything was excellent and done on time. Would be happy to come back when needed car service, or something else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Grappone Ford Service Team

The staff are friendly and professional. The staff insured I was satisfied and happy with my service. My vehicle was completed on time and all Covid measures were in place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

Every one was polite, and also knew me . Service was great and always is. Very clean waiting area as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick and honest service

Quick service. The mechanic took time to explain the likely problem and did not do a service I had requested since it wasn't needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very friendly, clean well organized facility

Friendly, helpful and informative staff! Extra work is explained in detail so an intelligent choice can be made at the time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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service

they were very gracious when I told them that the day I booked was the only one I could do. They had called to see if they could change the date because of the pandemic (probably had a number of people out) and they made it happen anyway. Kudo to the service staff!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service Team at Grappone Ford

Very easy to work with the team at Grappone Ford. Highly recommend! New service area looks great! My truck runs great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2021 Ford F350 Platinum Tremor

Brandyn is the best salesman I have ever dealt with!! He did exactly what he said he was going to do witch is rare today.. He emailed me every Tuesday after I ordered my Truck to give me an update and that is what he said he was going to do and he did it every single Tuesday!!!! Great job Brandyn!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New tires

Appointments are easy and had tires in stock. Waited for the prescribed amount of time and they were done. Payment was easy too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Nice people, very friendly make you feel at home. Comfortable waiting area, clean facilities,fast, timely service little wait time, fast in and out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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