Reviews
Write a reviewReally good 👍 service
Everything was excellent and done on time. Would be happy to come back when needed car service, or something else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Grappone Ford Service Team
The staff are friendly and professional. The staff insured I was satisfied and happy with my service. My vehicle was completed on time and all Covid measures were in place!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
Every one was polite, and also knew me . Service was great and always is. Very clean waiting area as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick and honest service
Quick service. The mechanic took time to explain the likely problem and did not do a service I had requested since it wasn't needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very friendly, clean well organized facility
Friendly, helpful and informative staff! Extra work is explained in detail so an intelligent choice can be made at the time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service
they were very gracious when I told them that the day I booked was the only one I could do. They had called to see if they could change the date because of the pandemic (probably had a number of people out) and they made it happen anyway. Kudo to the service staff!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service Team at Grappone Ford
Very easy to work with the team at Grappone Ford. Highly recommend! New service area looks great! My truck runs great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2021 Ford F350 Platinum Tremor
Brandyn is the best salesman I have ever dealt with!! He did exactly what he said he was going to do witch is rare today.. He emailed me every Tuesday after I ordered my Truck to give me an update and that is what he said he was going to do and he did it every single Tuesday!!!! Great job Brandyn!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New tires
Appointments are easy and had tires in stock. Waited for the prescribed amount of time and they were done. Payment was easy too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Nice people, very friendly make you feel at home. Comfortable waiting area, clean facilities,fast, timely service little wait time, fast in and out
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase