Orr Chevrolet Cadillac of Fort Smith

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Reviews

Average Ratings

4.9
494 lifetime reviews. Includes reviews of Orr Chevrolet Cadillac of Fort Smith from DealerRater.com
  • Great customer service

    We had been looking online for quite sometime trying to find a fair priced Yukon for my wife. After we found a Yukon at Smith, which was used, the...

    Dealer Response

    Thanks Derek for your business and your kind words!


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    We had been looking online for quite sometime trying to find a fair priced Yukon for my wife. After we found a Yukon at Smith, which was used, they made sure everything was in working order. Steve, our sales guy, made sure everything we needed was taken care of, made sure we felt at home, and provided everything as promised. We didn't feel pressured at all and were excited about our purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks Derek for your business and your kind words!


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  • Ms. Jeffries did an outstanding job with customer service an
    May 26, 2017

    Ms. Jeffries did an outstanding job with customer service and asking all the right questions. It was a pleasure doing business with her. She is a ...


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    Ms. Jeffries did an outstanding job with customer service and asking all the right questions. It was a pleasure doing business with her. She is a direct reflection of your dealership.

    Does recommend this dealer
    Came in for service or repair

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  • Purchase of used car
    May 25, 2017

    Always excellent service with the sales team at Orr Chevy. They're always trying to get what the customers can afford and what they want.


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    Always excellent service with the sales team at Orr Chevy. They're always trying to get what the customers can afford and what they want.

    Does recommend this dealer

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  • Unmatched Service
    May 24, 2017

    Orr Service Center is the absolute best I have ever experienced. Their care and level of service is something I had never experienced before. Most...


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    Orr Service Center is the absolute best I have ever experienced. Their care and level of service is something I had never experienced before. Most dealerships after you buy their car they are through with you and moving on to the next. But with Orr it is not true. They remind you of care for your car and do everything they can to help you enjoy your car for years to come. We absolutely love our Equinox!

    Does recommend this dealer
    Came in for service or repair

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  • Customer

    Great experience. Exceptional salespeople. I would recommend this dealership and salesperson-Ike-to anyone.


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    Great experience. Exceptional salespeople. I would recommend this dealership and salesperson-Ike-to anyone.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome team
    May 22, 2017

    We have bought several new vehicles from this dealership. and Blake was a very hard worker. We enjoyed our experience with him and the dealership.


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    We have bought several new vehicles from this dealership. and Blake was a very hard worker. We enjoyed our experience with him and the dealership.

    Does recommend this dealer

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  • Found the perfect suv!
    May 22, 2017

    I did not know exactly what I wanted. I had a budget and Austin and Scotty helped me find the perfect suv to meet my needs.

    Orr Chevrolet Cadillac

    Perfect! Congratulations on your new SUV! Thank you for choosing ORR!


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    I did not know exactly what I wanted. I had a budget and Austin and Scotty helped me find the perfect suv to meet my needs.

    Does recommend this dealer
    Orr Chevrolet Cadillac

    Perfect! Congratulations on your new SUV! Thank you for choosing ORR!


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  • reprogram of touch screen
    May 22, 2017

    Great work. Always easy to get an appointment. Only complaint is the length of the wait. 2-3 hours is too long. Be faster with the work being d...

    Orr Chevrolet Cadillac

    I do apologize for your wait time. We do strive to have minimal wait time. I will bring it to our service department's attention and see how we ca...


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    Great work. Always easy to get an appointment. Only complaint is the length of the wait. 2-3 hours is too long. Be faster with the work being done.

    Does recommend this dealer
    Came in for service or repair
    Orr Chevrolet Cadillac

    I do apologize for your wait time. We do strive to have minimal wait time. I will bring it to our service department's attention and see how we can improve. Thank you very much for your business and taking the time to share your feedback!


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  • Excellent service
    May 22, 2017

    Excellent service thank you all so much for taking pair of my car in a expedited manner.I would recommend the service department to anyone


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    Excellent service thank you all so much for taking pair of my car in a expedited manner.I would recommend the service department to anyone

    Does recommend this dealer
    Came in for service or repair

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  • Amazing

    Deanna and Scotty were the best! They answered every question I had and were very helpful.


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    Deanna and Scotty were the best! They answered every question I had and were very helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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