Orr Chevrolet Cadillac of Fort Smith

New 888-251-2793 Dealer Website
Used 877-801-3201 Email Dealer
Service 866-652-7739

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
Average based on 244 reviews
  • Great customer service

    We had been looking online for quite sometime trying to find a fair priced Yukon for my wife. After we found a Yukon at Smith, which was used, the...

    Dealer Response

    Thanks Derek for your business and your kind words!


    Show Full Review

    We had been looking online for quite sometime trying to find a fair priced Yukon for my wife. After we found a Yukon at Smith, which was used, they made sure everything was in working order. Steve, our sales guy, made sure everything we needed was taken care of, made sure we felt at home, and provided everything as promised. We didn't feel pressured at all and were excited about our purchase.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Derek for your business and your kind words!


    Hide Full Review
  • Our experience

    My wife, Cheri, and I bought a used Corvette and a new Cadillac SRX last week. We worked with Steven Franklin, who made the process as smooth and...


    Show Full Review

    My wife, Cheri, and I bought a used Corvette and a new Cadillac SRX last week. We worked with Steven Franklin, who made the process as smooth and efficient as is possible! Our purchases are the sixth and seventh we have made of both company and personal vehicles in the last two years! Needless to say, we're very pleased with our purchases and the service Steven provided in the process.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Terrific Dealer!

    I had a terrific experience with Orr and their sales staff/management. Polite, easy to do business with, and great follow up. I'd highly recomme...


    Show Full Review

    I had a terrific experience with Orr and their sales staff/management. Polite, easy to do business with, and great follow up. I'd highly recommend this dealer. Specifically want to call out Krystal and Luke as phenomenal representatives of their brand.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great

    We had great service The sales staff was excellent


    Show Full Review

    We had great service The sales staff was excellent

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very Helpful

    We had been car shopping for a month or so and just weren't happy with any where we went. Once we arrived at Orr we were greeted by Douglas! He wa...


    Show Full Review

    We had been car shopping for a month or so and just weren't happy with any where we went. Once we arrived at Orr we were greeted by Douglas! He was very informative and helpful from the second we met him. He went above and beyond to make sure we knew everything about the cars we were looking at. I would recommend Douglas or Orr to anyone who is car shopping. They made us feel like family even before they knew if we were buying or not.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Experience

    Great experience! Mark was wonderful to deal with, listened, was patient and willing to help me find what I was looking for.


    Show Full Review

    Great experience! Mark was wonderful to deal with, listened, was patient and willing to help me find what I was looking for.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 100% satisfied customer

    I purchased a 2016 silverado from smith Chevrolet , the people are great , very friendly and helpful . My sales persons name is Erick Oswald he i...


    Show Full Review

    I purchased a 2016 silverado from smith Chevrolet , the people are great , very friendly and helpful . My sales persons name is Erick Oswald he is awesome , he did what he needed to do to make the sale happen and made sure I was happy . Thank you Eric and smith Chevrolet Your friend Danny D

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • MR. Jim Spears

    Very well treated by our consultant Joe. No issues whatsoever. I was made to feel that I was the most important customer in the service center.


    Show Full Review

    Very well treated by our consultant Joe. No issues whatsoever. I was made to feel that I was the most important customer in the service center.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • service visit

    GREAT SERVICE-really appreciated the friendliness and personal touch from everyone I came into contact with


    Show Full Review

    GREAT SERVICE-really appreciated the friendliness and personal touch from everyone I came into contact with

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Smith Chevrolet-Cadillac customer

    Excellent service department. Employees are friendly & knowledgeable


    Show Full Review

    Excellent service department. Employees are friendly & knowledgeable

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review