Welcome to South Street Autos located at 1820 Rosemont Ave in Frederick, MD 21702. Please call us at (301) 662-2024 to a
rrange a test drive or visit our website at www.southstreetautos.com to view our complete inventory with photos and detailed descriptions of each vehicle.
"Top Quality Used Imports + Domestics"
Got a great deal from this dealership for my daughter ! Not sure what all these people are complaining about. The NO PRESSURE sales technique is awesome... as you don't have some peaty salesman bothering you the whole time. 6 HUGE STARS !
Eric, Thank you for taking the time to write a review. We enjoyed worked with you and your family. We know your daughter is going to enjoy that Jee...p!
The level of customer service is at a all time low and those vehicles on the lot may look good but have the either been damaged then fixed at the bare... minimum. Not a place I would recommend to anyone looking for a car
We are sorry to hear that you feel this way, James. Our priority is to make sure that our customers receive nothing but prompt, efficient service. We ...would be more than happy to speak with you in regards to our inventory to answer any questions that you may have. If you would contact Robb Webb at firstname.lastname@example.org; we look forward to hearing from you, thank you.
employees are very professional. they dose great service and very fast processing. i rely enjoy shopping from them.
Was at this dealership and was with my mom, I was going to be buying a truck! already had a check in hand and had looked at the two trucks I liked on line... and went by on sunday to look for myself. It was Wed 7-23-14, around 12pm, it was a HOT summer day but we cant pick what days we have avail to shop! My mom and I walked around looking the ones I liked (for about 10mins) no one came up to us, my mom walked across the parking lot into the sales building. She had to walk up to someone's desk and asked them about one of the trucks out in the lot she wanted to see and test drive, he printed her out a info page about the truck and keys he said here is the info on the truck, the keys, if you like it come back in. She was kind of shocked that he wouldn't even look at her or even get up to show her the truck or talk about it. she asked what is the bottom line you would take for this truck? he said nothing less then $500, she said not $1000 less? he said No you would/are just be wasting my time". My mom was so shocked she set the keys down and said NO you are wasting my time now!! she walked out. He didn't even try to stop her, it was as if he could care less about selling a truck! I would not go to this place, to be treated like that was uncalled for. Plus we sent and email online to their web site and still have not heard one word from them!! I will buy my truck from some one who will take the time to show they care...Any REAL car sales man/woman want to sell me a truck??! I hope its not because we were woman looking to buy a truck!! because that is just not right. they have no customer service, don't care about making a sale. I have never seen a place like this before!!
Purchased a diesel truck recently from this dealership. The title had the incorrect fuel type which did not allow me to register vehicle. They corrected... the issue quickly by sending a correction letter to the DMV(I had to make two trips to DMV). I was promised a call to keep me posted on the progress. I didn't receive a call. When I followed up with the dealer, the person I spoke with was less than cordial. Another issue with the vehicle was the drivers door lock didn't work when I purchased vehicle. My mechanic repaired lock(required a new lock). I then contacted the dealer about this issue, emailed invoice and waited to hear back. After several calls, the owner returned my call and immediately became aggressive towards me about the cost of the lock and repair. When I asked if he would help cover the cost, he said 'absolutely not' I should have come back to the shop for the repair. The dealership is 1 1/2 hours from me and needless to say, they missed the problem before the sold me the vehicle. I would not recommend this dealership!
Dealership was easy to find. Employees were very nice and great to deal with. Salesman seemed to have a lot of experience in the car selling/buying business.... Some dealerships will try and rip you off, I had no such experience here at South Street Auto Sales. Owner of the dealership stepped in on my purchase to make sure all was going well. I bought a brand new 2013 Mitsubishi Evo with under 200 miles on it. Walked out saving a lot of money. I recommend this dealership to anyone. Nice antique cars to look at when waiting around. I did have to wait a decent amount of time because the finance manager was busy with other customers. No problem for me with the deal I walked away with.
I have been buying cars for my whole family from SOUTH STREET AUTOS for 20 years. They have the best and biggest selection of used cars in the area. If... you are looking for a good used car and a friendly dealer ship this is the place.to buy your next car he always has over 100 cars in stock
I was shopping for a very specific Corvette convertible and found a 2006 available at South Street Autos. Since I am from central New Jersey and was facing... a 3 hour 25 minute drive to Maryland(according to Mapquest), each way, I called hoping to get some information about the car that was not listed on the website. Wayne was extremely helpful and courteous on the phone, answering all my questions. Most cars look great on the internet and then you get there and it's not what you expected or hoped for. Wayne and John were totally upfront and honest about the car. They were very understanding of how far away I was and were kind enough to pre-negotiate the price on the phone (most dealers would not do this) and provide me with an "out the door" price so that all I had to do was make the drive there and hope it was everything they said it was. Well, I made the trip and it was as beautiful in person as it looked online and was EXACTLY as they had described it. Because we worked out a price that was fair to everyone and the car was what I was "sold" on the phone, I bought the car on the spot and am thrilled with my purchase and the quality of the car. I would definitely make the 6-7 hour round trip again to buy a car from them, it was well worth it! Thank you for your honesty and fairness!
E-mailed on a Monday to set up a test drive for a 11 year old Corvette for Saturday. Was told to call back on Friday to make sure the car was still available.... During the call the salesman started yelling to someone about the car and came back on to inform me that there has been a lot of activity on this car and someone was in the dealership yesterday working on a deal. We agreed that unless I heard back that I would be out in the morning to take a test drive. What the salesman did not know was that I visited the dealership on Sunday when they were closed and saw the car inside the showroom. So when I showed up on Saturday to find the car still in the exact same place in the showroom I knew the song and dance on the phone was a dishonest ploy to apply pressure. This was further confirmed when I opened the door to the car and the mileage was 7,909, the exact same mileage listed on the web site a week earlier. Clearly the car had not been test driven by the so-called prospective buyer mentioned on the phone. We were told that since it rained the night before that we could only take the car out if we agreed on a deal. My wife mentioned that we looked at another Corvette the weekend before and the car did not start at another dealer and we would only consider a deal after driving the car to which the salesman, in a very condescending manner stated, "ma'am, the car will start". At this point there were three salesman standing around us and their only concern was that the car was very clean and taking it out after a rain would require cleaning it again. My wife then said that we have a check in our pocket and your not going to let us drive the car so it won't get dirty? The three agreed that yes, they didn't want it to get dirty so we walked out. If you're in the market for a vehicle I suggest purchasing from another dealership, this place had no interest in working with a prospective buyer that would be paying cash and set up an appointment 6 days in advance and kept the appointment. Take your money and your business elsewhere.
I went there to take a look at a 2008 Challenger SRT8. It was drizzling a little. The salesman really didn't want me to take the car out because it was... raining... cause ya know "its a muscle car". He didn't think I could drive it because it was raining. Let me mention to you now that I'm a woman. I just wanted to take it out around the block real quick to see if the ride was smooth. I asked for the window sticker information. He couldn't find it. I gave him my email so he could send it to me and guess what. I never heard from him again. I told him I was serious and would be buying within the week. I've been looking at Challengers for several weeks now. I've had several salesman keep in touch with me and eager to answer my questions. Needless to say. Two days after test driving this car (which I was very partial to and just needed to see the information on it) I purchased a 2013 RT. This place was more interested in the QFC they had for lunch than to sell me a car. I hope its not because I'm a woman and was looking at a "muscle car"... I'm hoping they are just really lazy!