smart center Lynnfield

Reviews

Average Ratings

4.3
19 lifetime reviews. Includes reviews of smart center Lynnfield from DealerRater.com
  • The place to go for smart ED sales and service
    September 10, 2017

    I took delivery of my 2017 smart ED from Daniel Fava and smart center Lynnfield the other day and I could not be happier. Daniel was extremely hel...

    smart Center Lynnfield

    Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm...


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    I took delivery of my 2017 smart ED from Daniel Fava and smart center Lynnfield the other day and I could not be happier. Daniel was extremely helpful regarding the entire smart ED lineup and purchase/lease process. This is my second smart ED from Daniel and smart center Lynnfield which should be taken as a ringing endorsement of the product and delivery. The entire smart staff and Mercedes-Benz dealership is top notch and is highly recommended. If you want a smart ED, and you should, this is the place to go for smart ED sales and service.

    Does recommend this dealer
    smart Center Lynnfield

    Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Daniel was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Paul McDaniels, General Manager


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  • The place to go for smart ED sales and service

    I took delivery of my 2017 smart ED from Daniel Fava and smart center Lynnfield the other day and I could not be happier. Daniel was extremely hel...

    Dealer Response

    Thank you! This is exactly the kind of feedback that we love to hear. We value your business and we look forward to working with you again in the ...


    Show Full Review

    I took delivery of my 2017 smart ED from Daniel Fava and smart center Lynnfield the other day and I could not be happier. Daniel was extremely helpful regarding the entire smart ED lineup and purchase/lease process. This is my second smart ED from Daniel and smart center Lynnfield which should be taken as a ringing endorsement of the product and delivery. The entire smart staff and smart/Mercedes-Benz dealership is top notch and is highly recommended. If you want a smart ED, and you should, this is the place to go for smart ED sales and service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you! This is exactly the kind of feedback that we love to hear. We value your business and we look forward to working with you again in the future! Best, Paul McDaniels, General Manager


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  • Excellent experience

    I had a great experience with Dan Fava at smart car center in Lynnfield! He took time to explain the merits of both used and new models. clearly e...

    Dealer Response

    Thank you! A 5-Star experience is what we aim for each and every time and Dan is truly a testament to that. I'll be sure to pass on your kind word...


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    I had a great experience with Dan Fava at smart car center in Lynnfield! He took time to explain the merits of both used and new models. clearly explained and help draft options to meet my particular needs. I would highly recommend working with him for purchase of a smart car

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you! A 5-Star experience is what we aim for each and every time and Dan is truly a testament to that. I'll be sure to pass on your kind words. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Paul McDaniels, General Manager


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  • A pleasurable experience at Herb Chambers
    January 6, 2017

    I met with Daniel Fava, Internet Marketing Manager, after seeing a Smart car that was advertised on-line at his dealership. I explained that my pr...

    smart Center Lynnfield

    Thank you for your feedback! Please let us know if we can assist you in the future. Thank you again, and Happy New Years! Paul McDaniels, Genera...


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    I met with Daniel Fava, Internet Marketing Manager, after seeing a Smart car that was advertised on-line at his dealership. I explained that my primary interest in purchasing a car was to tow behind an RV. After my visit to the dealership, Dan took the time to e-mail me information about towing recommendations for the 2017 Smart cars, as well as the pre-2016 models. I appreciated the opportunity to test drive a Smart car and Dan's detailed knowledge about this brand. Although I did not purchase a vehicle at this time, I would definitely recommend anyone interested in the Smart brand to see Dan Fava. He knows this product and is dedicated to meeting the needs of the customers he serves.

    Does recommend this dealer
    smart Center Lynnfield

    Thank you for your feedback! Please let us know if we can assist you in the future. Thank you again, and Happy New Years! Paul McDaniels, General Manager


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  • High pressured salesmen, sold car out from under us
    October 3, 2016

    The salesman was pressuring us to buy that day. We drove 3 hours to look at a particular car. HE said I had to leave a non refundable deposit of ...


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    The salesman was pressuring us to buy that day. We drove 3 hours to look at a particular car. HE said I had to leave a non refundable deposit of $500. We filled out the financing paper work before the end of the month and then he said he had to wait until the next month to get us approved. Then they sold the car over the weekend. Not cool or professional. DO NOT BUY A CAR FROM THESE PEOPLE!!!!! A big waste of our time and money.

    Does not recommend this dealer

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  • smart car , Lynnfield MA-- TOP notch, reprecenting

    initial contact sales person: Daniel Fava, is on-point with representation, of Herb Chambers{ i got the deal the year-with above and beyond courte...

    Dealer Response

    Thank you, Jon, for taking the time to share your recent experience with Dan, and congratulations on your new smart car! Thank you for your recomm...


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    initial contact sales person: Daniel Fava, is on-point with representation, of Herb Chambers{ i got the deal the year-with above and beyond courtesy } Mr.Dan The smart car Man.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Jon, for taking the time to share your recent experience with Dan, and congratulations on your new smart car! Thank you for your recommendation and we hope to serve your automotive needs for many more years to come. Best, Paul McDaniels, General Manager


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  • Great buying experience

    I bought a smart car with the help of Dan Fava, the smart car manager. I was impressed with his knowledge of the cars and the fact that he wasn't ...

    Dealer Response

    Thank you for your kind words about Dan and for your business. Please let us know if there is anything we can assist you with going forward. Sinc...


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    I bought a smart car with the help of Dan Fava, the smart car manager. I was impressed with his knowledge of the cars and the fact that he wasn't at all pushy or aggressive about moving toward a sale. He was patient and gave me all the information I requested. Very positive buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words about Dan and for your business. Please let us know if there is anything we can assist you with going forward. Sincerely, Paul McDaniels, General Manager


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  • A win/win experience!
    July 23, 2015

    I have to admit that the first time I saw a smart car on the road, I was fascinated - it was so cute and seemed like such a practical car. Fast f...

    smart Center Lynnfield

    Thank you for taking the time to share your terrific feedback. It's wonderful to hear from such a satisfied customer. We appreciate your great rec...


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    I have to admit that the first time I saw a smart car on the road, I was fascinated - it was so cute and seemed like such a practical car. Fast forward several years: I saw a Smart ad from Herb Chambers this spring and decided to take a test drive. I didn???t live near the dealership and had no car to get there, but that was no problem for Dan Fava who drove a demo up to me so that I could test drive it. Two minutes into driving it and I knew it was the car for me. Dan couldn???t have been more helpful, bringing the papers to me to sign and expediting the delivery of my car to me at home. I???ve never had such outstanding personal service! Of course my darling little car draws lots of attention and I???m always happy to tell people about my win/win experience with Dan Fava and the smart Center of Lynnfield!

    Does recommend this dealer
    smart Center Lynnfield

    Thank you for taking the time to share your terrific feedback. It's wonderful to hear from such a satisfied customer. We appreciate your great recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Paul McDaniels, General Manager


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  • Great customer service!
    December 5, 2014

    I had a great experience at Herb Chambers in Lynnfield. Dan Fava helped find the exact Smart EV at the price I could afford. He was very accommoda...

    smart Center Lynnfield

    Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with Dan. We apprecia...


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    I had a great experience at Herb Chambers in Lynnfield. Dan Fava helped find the exact Smart EV at the price I could afford. He was very accommodating, patient and knowledgeable. I recommend this dealership and Dan Fava to everyone!

    Does recommend this dealer
    smart Center Lynnfield

    Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with Dan. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Happy Holidays! Paul McDaniels, General Manager


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  • Excellent Experience

    I visited to get my Smart serviced a couple weeks ago. I was not planning to get a new car, but I inquired about the electric Smarts, wanted to ta...

    Dealer Response

    Thank you for taking the time to share your encouraging words and kind recommendation of Dan. We appreciate your business and look forward to serv...


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    I visited to get my Smart serviced a couple weeks ago. I was not planning to get a new car, but I inquired about the electric Smarts, wanted to take a test drive. Dan Fava was a incredibly knowledgeable about the trim levels of the Smart Electric Drive, the way they function, and partnered with the appropriate department to get the details on what it would cost me if I traded in my old gas-powered Smart. Dan was very straightforward and was considerate of my time, concerns about additional costs, and provided me with all the details of the Mor-EV Rebate Massachusetts offer to electric and hybrid vehicle drivers. He gave insight on his personal experience with the same car, and made me feel like my spontaneous car purchase was the right thing to go forth with. I work at the one of the greatest retail stores in the world and we are known for our superb customer experience. Every time I am out shopping around, I compare various retail experiences to ours. Smart Center of Lynnfield provided a terrific experience just as we do, and that’s not something I come across often. It's been two weeks since I got the car, and I am still more than enthused about my sales experience there.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your encouraging words and kind recommendation of Dan. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Paul McDaniels General Manager


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