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Reviews

Average Ratings

4.8
1032 lifetime reviews.
  • great experience!

    very good experience. great deal on vehicle and trade in....


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    very good experience. great deal on vehicle and trade in....

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • *****

    I love the comfort of this dealership and service department. Very friendly and knowledgeable staff! Fast service! They get you in and out! Very f...


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    I love the comfort of this dealership and service department. Very friendly and knowledgeable staff! Fast service! They get you in and out! Very flexible hours! You will be a customer for life┬┐

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent Service Management and Tech Support

    I have Al Packer Ford service my truck and car for the past four years, and am 100% satisfied with the high quality of service and attention I get...


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    I have Al Packer Ford service my truck and car for the past four years, and am 100% satisfied with the high quality of service and attention I get from their management team to the technicians doing the work on my vehicles. They listen to their customers, maintain good communication, and ensure all work is performed to a high standard. They go the extra mile for me. Mike

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • excellent service

    Bought my 2011 F150 Platinum from Al Packer Ford in 3/2011. Have had all service at the same agency, and now have over 96K miles on the truck and ...


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    Bought my 2011 F150 Platinum from Al Packer Ford in 3/2011. Have had all service at the same agency, and now have over 96K miles on the truck and am very pleased, even though the facility is a considerable distance from my home. Antonio McDowell is my among my favorite service advisors who always take good care of me and my F150.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2012 Ford Flex

    I brought my 2012 flex which I purchased from your dealership in to have the daytime running lights turned on which I discovered could be done on ...


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    I brought my 2012 flex which I purchased from your dealership in to have the daytime running lights turned on which I discovered could be done on the internet and I think it would be nice if the dealer would perform or make known at the time of purchase.Beside that Aaron Younger was my point of contact and was extremely helpful and professional. I live in Cecil county which is a bit of a drive but after dealing with Aaron I will bring my car there for service and ask for Aaron Younger for assistance in the future. Very satisfied with the service I received from Aaron Younger.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great experience

    No hassle new truck buying experience! Will visit Al Packer Ford the next time I am in the market for buying a car. Thanks for working with me to...

    Dealer Response

    Joe, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!


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    No hassle new truck buying experience! Will visit Al Packer Ford the next time I am in the market for buying a car. Thanks for working with me to get the truck I really wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Joe, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!


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  • Great service

    My technician Aaron Younger was on top of my repairs and provided great customer service. Very friendly and helpful!


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    My technician Aaron Younger was on top of my repairs and provided great customer service. Very friendly and helpful!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Quick and easy!!!

    I woke up to a flat and freaked out! Since Al Packer is about 5 minutes from, I figured I had to take my chances and sit st the dealership for an ...


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    I woke up to a flat and freaked out! Since Al Packer is about 5 minutes from, I figured I had to take my chances and sit st the dealership for an hour. I hit to the dealership, they took my car in and I was done in 20 minutes. Great!! In and out!!! Hope future experiences are just as quick!!!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent service visit

    Another scheduled service meant another fantastic job! While the car was there, my service advisor Tony McDowell found a recall notice that I had ...


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    Another scheduled service meant another fantastic job! While the car was there, my service advisor Tony McDowell found a recall notice that I had received (but forgot about). Needless to say, that was repaired as well. I never have to worry about my car because of the great servicing it gets at Al Packer's White Marsh Ford.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • New Car Purchase

    Seven Lefco made my buying experience as quick and smooth as possible. I came in frustrated by the way I was treated by some other dealerships, bu...


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    Seven Lefco made my buying experience as quick and smooth as possible. I came in frustrated by the way I was treated by some other dealerships, but Steven took me in and eased all my frustrations and concerns and I walked out with the car I wanted for over a year. Thanks Steve.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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