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Reviews

Average Ratings

4.8
Average based on 925 reviews.
  • great experience!

    very good experience. great deal on vehicle and trade in....


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    very good experience. great deal on vehicle and trade in....

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Purchase Experience

    Smoothest car purchase I've ever made. They all have their sales pitch but understood where I wanted to be. Buying my 2017 Fusion from a salesman ...


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    Smoothest car purchase I've ever made. They all have their sales pitch but understood where I wanted to be. Buying my 2017 Fusion from a salesman that cut through the chase was awsome. Richard Mlynski was great. I would recommend him to everyone I know looking to purchase a car at Al Packer Ford White Marsh. Kudos to Richard Mlynski and his team.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great overall experience

    Lance Johnson was great to work with when buying our new 2016 Ford Explorer. He helped to get the process moving along quickly and met all of our ...


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    Lance Johnson was great to work with when buying our new 2016 Ford Explorer. He helped to get the process moving along quickly and met all of our needs and expectations. I would definitely work with him again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • QUICK LANE SERVICE

    Tony is the best. He honored my appointment, actually took the time out and pointed out scheduled items due as well as worn items. He explained th...


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    Tony is the best. He honored my appointment, actually took the time out and pointed out scheduled items due as well as worn items. He explained the benefits of getting mileage services and compared my old worn brake pads to new ones. The price was reasonable, warranties are fantastic and the service was AWESOME!!!! I drive 2 hours and pass many Ford dealers as well as repair shops just to have my vehicle serviced. Even if its just a light bulb, I still will make that trip.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Chris Kleinsmith was great.

    I came in for regular maintenance and found out that I needed some warranty work as well. Chris brought me back in the next day and made sure it w...


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    I came in for regular maintenance and found out that I needed some warranty work as well. Chris brought me back in the next day and made sure it was all taken care of. Thank you, Chris.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • GREAT EXPERIENCE

    Needed to replace my vehicle and was looking for specific model, color and options. Richard Milnski had dealership find the car and buy the car s...

    Dealer Response

    We really appreciate your feedback! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! T...


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    Needed to replace my vehicle and was looking for specific model, color and options. Richard Milnski had dealership find the car and buy the car so I could see it at the showroom. That was the extra mile effort which proved there focus on their customers.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!


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  • Nice deal!

    Bought a new 2014 Taurus on sale. Lance Johnson was our salesman and was most helpful. Deal was done in almost no time. Getting to the finance off...

    Dealer Response

    We're happy to hear that you found our staff so helpful in the purchase of your new vehicle! Please don't hesitate to give us a call if you have a...


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    Bought a new 2014 Taurus on sale. Lance Johnson was our salesman and was most helpful. Deal was done in almost no time. Getting to the finance officer was a different story. Seems like it always takes forever to get that part done. Other than that...love our car!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're happy to hear that you found our staff so helpful in the purchase of your new vehicle! Please don't hesitate to give us a call if you have any additional needs or questions. Safe travels!


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  • Fulfilled my car buying needs

    I wanted to see a couple AWD vehicles and was able to make my decision because the staff, specifically Steven Lefko was supportive in my research ...


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    I wanted to see a couple AWD vehicles and was able to make my decision because the staff, specifically Steven Lefko was supportive in my research of all the models desired.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great job

    Richard Mlynski took his time to make sure I was happy with my whole experience on buying my new SUV


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    Richard Mlynski took his time to make sure I was happy with my whole experience on buying my new SUV

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ford "2Fer"

    I am a repeat Ford customer and have experienced satisfaction in the quality of exceptional service rendered by the White Marsh Al Packer staff. H...

    Dealer Response

    We really appreciate your feedback! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflec...


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    I am a repeat Ford customer and have experienced satisfaction in the quality of exceptional service rendered by the White Marsh Al Packer staff. Having shopped other dealerships near my residence in southern Pennsylvania I am thoroughly pleased with my decision to visit Troy Thacker at Al Packer. Troy was committed to providing my family with a new vehicle that met our transportation needs and budget. We were so pleased with our initial purchase that we returned later in the week to buy a second vehicle. We are really enjoying our new American built Ford fleet with the Packer emblem in PA. Great job to the friendly folks at Al Packer!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you so much for being one of our valued guests and we look forward to your next visit!


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