Safford Chrysler Jeep Dodge RAM of Warrenton

VERY dishonest. Verbally agreed to purchase a particular warranty and to a certain interest rate. My son went to sign paperwork, while being instructed to sign on an electronic keypad, he couldn't see what he was signing, wasn't offered to see the paperwork or the computer screen, and when he asked about terms, he was simply told repeatedly "it's on the USB". He signed assuming they were being honest, but upon review of the USB (no paperwork provided at the time of sale anymore by this dealer) the interest rate is half a point higher, and the warranty was a much more expensive one than the one requested. When I called to speak with them, the finance manager never returned my call and the sales manager I was able to get on the phone was rude and just repeated the "it's on the USB" and "well, your son signed the papers". There are so may places to go to do business - do yourself a favor and do not go here.

Fast and efficient… thank you !! Employees are knowledgeable and friendly. Would recommend your service to my family

Saw a car online and immediately called about it. From the phone call to actually meeting the staff they were very professional and courteous. I will definitely recommend my friends and family to Safford! My car was above my expectations and less than what I was expecting to pay!

I have had an issue with the GPS in the vehicle - 2016 Dodge Durango. I have taken it to the dealer 5 times under the extended warranty. Each time they say that the GPS needs to be updated and they have updated it 5 times. It is an intermittent problem and neither the dealership or Chrysler are willing to work with me - each says I have to contact the other. I have talked to 5 people in 2 days about the warranty and all I get is a run around as to who should take care of the issue.

Thank you so much for helping my mom, Roslyn Argabright, get her new Jeep Compass Trailhawk. Bill helped her with everything and took the time to explain and answer all of the questions she had. We are extremely satisfied!

The provide good service and are personable and friendly. Love text message communication, with quick responses.

No response to my email, dont use shuttle, they dont pick you up, not good

Service Advisor staff extremely friendly (even though short staffed due to holiday weekend). Slightly frustrating it took a long time for LOF, rotate & check-out for noise but understand things happen. Not service advisors fault. Very knowledgeable, upfront, friendly & accommodating.

I’ve purchased multiple vehicles at this dealership having a pleasant experience each time. My sales person was knowledgeable about each vehicle and up front with the cost. They also always have a huge selection of the most sought after dodge and jeep models.

Took my 2019 Jeep in for an oil change and state inspection today. Was told that in order to pass the safety inspection i would have to buy 2 windshield wipers at $30 (per handwritten note from Service Tech). When i questioned this, i was told that the wipers were "fringed"... used them this morning on the way to work without any fringing... must have gotten fringed on the way from work to the dealership. Please note, my wipers were about 6 months old. Grudgingly agreed, just to see that the actual charge was $35/wiper. Total cost for oil change, free state inspection and unnecessary wipers with taxes and labor and the kitchen sink $136.66 (mind you i had a $10 off coupon.) Lesson learned today... don't question, don't complain, just take your car somewhere else. Thanks guys... i almost forgot how it goes when a woman get's any work on her car done. Cheers!