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Bill was very professional, helped make the buying experience hassle free and answered every question. I would highly recommend him and the dealership... for anyone looking to buy a quality new car.
Jeep Wrangler recall service scheduled quickly and delivered on time Have had service preformed on time in the past as well. Highly recommend this dealer
Always great work performed by this shop and the people are friendly and take care of the customer. Routine maintenance or complex repairs or warranty/recall... work are all efficiently and quickly handled. Matt and Robert are great service managers and will take care of you.
Great service experience with my jeep! Oil change and state inspection done with no issues and in a reasonable amount of time. Robert and Caleigh were... polite and helpful.
Great experience with routine maintenance as well as complicated repairs. Recalls and warranty work outstnding. A service department that actually knows... what an appointment is and honors them.
Thank you Bill for your review! We greatly appreciate that. We noticed that you selected "No" when asked if you would recommend our dealership to a fr...iend. Was there any particular reason why? We pride ourselves on 100% customer satisfaction and get most of our business from repeat customers and referrals. Please feel free to reach out to management directly at (540) 347-6622 with any questions or concerns that you may have.
Great dealer with excellent and knowledgeable staff. They always take the time to go above and beyond exceeding expectations every time. I highly recommend... this dealer and their entire team of professionals.
Great dealer with excellent staff. Very knowledgeable and will go to great extents to ensure a deal is made. I will definitely be coming back for my next... purchase!
We purchased a used 2016 Chevy Cruze at the va location and we live in md so the vehicle needed md inspection. Upon the completion of md inspection the... car failed. Once we spoke with the dealership they said they would not correct or repair the things that failed inspection. Very bad for business because even in good faith you expect that they would make the necessary repairs so the vehicle can pass inspection.
We are very sorry that this has happened to you Dwight. All of our vehicles are put through a rigorous multi-pointed inspection performed and document...ed prior to being placed for sale. The Virginia state safety inspection typically requires the same things as Maryland and other surrounding states requirements. We have never had a problem with our vehicles not passing another state's inspections. The issues that you reported to not pass MD inspection were not present when you purchased the vehicle.
Great service and quality. Best transaction with a dealership I've ever had. Great price on used cars. I highly recommend, wherever you are, to try... Safford first
Thank you for taking the time to review us! We appreciate your kind words!
Brendan Gallehr is the sales manager. Communicated with him and agreed on a price for a new SUV. When it came time to execute a buyers order, he ceased... all communication and will not return emails or phone calls....he raised the price of the vehicle and will not honor his word. Very sad personally, and professionally.