Humes Chrysler Jeep Dodge RAM

New 844-327-7635 Dealer Website
Used 844-327-4812 Email Dealer
Service 844-268-7721

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.0
Average based on 7 reviews.
  • The best dealer yet!

    I've been to several Chrysler dealers in the area, all of them were very rude until we tried Humes Chrysler Jeep Dodge. We were treated wonderful,...


    Show Full Review

    I've been to several Chrysler dealers in the area, all of them were very rude until we tried Humes Chrysler Jeep Dodge. We were treated wonderful, Bob Corritore was the best Salesman we've ever done business with. We have had some credit problems in the past involving medical bills, Kevin in Finance didn't give up on us and got us approved for 0 down. We picked out the car we wanted a beautiful 2006 Chrysler Pacifica AWD. We got a very fair price, Bob was very honest they up front told us the Pacifica needed a vent piece and that they would order it. We would'nt have even noticed it without him pointing it out. We will be coming back for a next vehicle. Thank You Humes, my daughter absolutely loves the Pacifica and thinks of reasons to leave just to drive it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Buyer Beware on Purchasing Used Vehicles Here

    Well my experience with Humes was good at first. They tell you what you want to hear until you are suckered in and buy the vehicle you were lookin...


    Show Full Review

    Well my experience with Humes was good at first. They tell you what you want to hear until you are suckered in and buy the vehicle you were looking at. I recently bought a 2007 PT Cruiser. Made the seven hour round trip out to take a look at it. It had rust on the hood which was a deal breaker. Overall I thought the car was in great shape for being a nine year old car except for the rust. I asked if there was other rust underneath and was told no but I still decided to pass on it. The car kept popping up so I called back and we discussed them fixing the rust on the hood. We agreed on a deal even though the price was higher than book value if they fixed the rust to my satisfaction. I was not happy that the car was over book value but they refused to go any lower. So against my better judgment I agreed to be upside down on this car and make the purchase. A stupid mistake that I will not repeat. I made the long trip out once again to this dealership. I bought the PT and drove it home. I called my mechanic to look it over. Turns out there is more rust underneath! I wish I could say I was shocked that I was lied too but I am not. I was going to insist that it be put up on a lift to look at it myself and I didn’t due to time constraints so shame on me! Plus, my mechanic informed me that the AC doesn’t work. I called and spoke with the general manager about the rust and broken AC. The general manager said this car was from Erie and what did I expect about the rust? Winters are hard there! He gave me some song and dance and said he would have to talk to the salesman about the AC. Five days pass and nothing. I called the salesman and he said he had been out of the dealership but I was on his list of call backs. I am sure he was going to call me back. Not! When I explained that I was disappointed with the rust and the broken AC he got so rude! I was flabbergasted that this was the same salesman who had been so nice and accommodating! I was basically told to pound sand that things break (hinting that the AC was fine when the car was on their lot! It wasn't working and they knew it) and that it was a nine year old car without a warranty and it sucks to be me. So BUYER BEWARE!! I wouldn’t buy a used car from them again if my life depended on it! The funny thing is the finance guy was telling me how they were such an above board dealership. That Mr. Humes tells everyone when they are hired if he catches them lying to customers they will be out the door. Well Mr. Humes you have some house cleaning to do! I have a 2007 PT Cruiser for sale if anyone wants to buy it. Needs some work.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Experience!!!

    We recently just purchased a Jeep liberty from Humes on Saturday morning. One of the best car experiences we have ever had. The process all togeth...


    Show Full Review

    We recently just purchased a Jeep liberty from Humes on Saturday morning. One of the best car experiences we have ever had. The process all together did not take long at all. Our salesman Ted Brink was a very nice man to deal with he wasn't pushy as we were deciding on our decision to buy the vehicle even let us take it for a second test drive to make sure its really what I wanted to purchase told us to take our time on the test drive. They were very happy to lower the price to make it easier for us to purchase. I would definitely buy from them again and would recommend them to my friends or any one wanted to purchase a used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Unhappy used buyer!!

    I recently purchased a used vehicle from them and it had some rust signs showing. It was agreed upon during purchase that the rust be fixed. So fa...

    Dealer Response

    I apologize that you were not pleased with your experience. Customer satisfaction is our top priority and I would like to speak with you one on on...


    Show Full Review

    I recently purchased a used vehicle from them and it had some rust signs showing. It was agreed upon during purchase that the rust be fixed. So far I've had the vehicle up there two times to get the spots that were supposedly fixed to get fixed again, all within 2 weeks of buying the vehicle. I was told the first time that they were going to take care of it, just to find out they sent it to a different bodyshop to get fixed. Bubbles re-surfaced and I took it back up again and they said they would get in their shop this time for sure and have it fixed right. Get it back and there are still bubble and rough spots. I WOULD NOT RECCOMEND BUYING A USED CAR FROM THEM OR HAVE ANY BODY WORK DONE BY THEM.

    Does not recommend this dealer
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    I apologize that you were not pleased with your experience. Customer satisfaction is our top priority and I would like to speak with you one on one in order to more fully understand all the aspects of this issue. We stand behind our product and I believe we can find a positive solution for this situation. Please contact me at your earliest convenience so we may begin moving forward in a positive direction. I hope to hear from you soon. Sincerely, Greg Humes - ghumes@humesforcars.com - 814-796-2666


    Hide Full Review
  • nice people

    very friendly and helpful NICE TO DEALWITH ---------

    Dealer Response

    Thank you so much for writing a review for our dealership! We’re pleased to hear that our staff was friendly and made your purchase process a ple...


    Show Full Review

    very friendly and helpful NICE TO DEALWITH ---------

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you so much for writing a review for our dealership! We’re pleased to hear that our staff was friendly and made your purchase process a pleasant one. Customer service is our highest priority, and it gives us great satisfaction to get positive feedback from our customers. We thank you for your business, and if there’s anything else we can do for you please do not hesitate to let us know! Be sure to check us out on Facebook and Twitter for exclusive updates and promotions from the dealership. Sincerely, Greg Humes


    Hide Full Review
  • Hume's

    They were very prompt in their response and very nice to work with, but we decided not to purchase a vehicle at this time

    Dealer Response

    We are glad we had a chance to answer your questions,thank you very much for considering us and for your review, if we can ever help you with anyt...


    Show Full Review

    They were very prompt in their response and very nice to work with, but we decided not to purchase a vehicle at this time

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are glad we had a chance to answer your questions,thank you very much for considering us and for your review, if we can ever help you with anything please let us know ------------- Humes Chrysler Jeep Dodge & Ram --- Toll Free 888-571-5737 --- www.Humesforcars.com


    Hide Full Review
  • Love my New Jeep!

    Being a female, I really do not like to have to make big purchases without having a male friend with me. I didn't need back up at Humes! I was tre...


    Show Full Review

    Being a female, I really do not like to have to make big purchases without having a male friend with me. I didn't need back up at Humes! I was treated with respect and LOVE the fact that I was in and out with a lot of haggle, they gave me a great price for my trade and I am now a HUMES car buyer. Thank you to the whole Humes team! I love my Wrangler too!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review