Lockhart Cadillac - South

New 866-890-0630 Dealer Website
Used 866-575-9617 Email Dealer
Service 866-722-2358

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Reviews

Average Ratings

4.0
Average based on 30 reviews.
  • excellent

    thank you for allowing me to a chance to look at the new Cadillac ct6 very beautiful car old fashion Cadillac quality Mr. Arnold was very explaini...


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    thank you for allowing me to a chance to look at the new Cadillac ct6 very beautiful car old fashion Cadillac quality Mr. Arnold was very explaining the details about the car and thanks for letting sit in the car very nice interior thank you very much from Oakley Pennington.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buyer beware

    I live in Illinois but travel through Indianapolis a few times a year. I saw the car I wanted, a gently used CTS V-sport, in Lockhart's internet a...


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    I live in Illinois but travel through Indianapolis a few times a year. I saw the car I wanted, a gently used CTS V-sport, in Lockhart's internet ad, so the day after Christmas when I was driving through Indianapolis, I stopped in and bought the car with very little haggling because it seemed they were proposing a sweet deal. In response to a direct question (I have the text) these guys misrepresented the tire and wheel package on the car, telling me I was getting a $2.5K dealer installed option--19 inch wheels, all season radials. What I actually got was 18 inch wheels, summer tires. Not only was the deal no longer sweet, but summer tires on a RWD car will get you killed in a Midwest winter, so I had no choice but to put some all-seasons on those wheels as soon as I discovered the problem. When I asked the dealership via e-mail and a followup letter, to discuss a price adjustment I didn't get even a "no" for an answer. Rather, I was ignored. I was also ignored when I requested that this dealership send me an owners manual, which one would think would have been in the glove compartment, but wasn't. If you are from out of state and are contemplating an internet deal with these guys, BE REAL CAREFUL. They only care about closing the deal and afterword, they act like they don't know you.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Friendly environment.

    Excellent salesman. Comfortable waiting room. They responded to my inquiry and were waiting for me.


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    Excellent salesman. Comfortable waiting room. They responded to my inquiry and were waiting for me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Disappointed

    I contacted Lockhart Cadillac South via Cars.com with an interest in purchasing a car. I contacted them about 2 different cars. I asked via text m...


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    I contacted Lockhart Cadillac South via Cars.com with an interest in purchasing a car. I contacted them about 2 different cars. I asked via text message if the price could be lower if purchased cash. They did not budge $50. Did not offer any other options. It did not seem to me that they were interested in working/dealing with me. They never introduced them self properly with their name or job title. Very disappointed.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Never buy a car here

    I bought a car here. Doing the process while waiting they have cookies and pop. Well there was also a guy there who I guess was just visiting. He ...


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    I bought a car here. Doing the process while waiting they have cookies and pop. Well there was also a guy there who I guess was just visiting. He had two big dogs just sitting with him in the sitting area. One lady pet the dogs and then refilled the cookies without washing hands. I also had to take the car back less then a month of buying vehicle. It has bad struts but they will not replace. Where is the quality of buying a certified pre-owned car if they don't stand behind it within a month. I will never buy a car here again. Thanks West and Quincy my sells guys for nothing.....

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Saturn Service

    I took my Saturn Aura in for service. I was please with the service department. They were very through and explained everything to me in detail. T...


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    I took my Saturn Aura in for service. I was please with the service department. They were very through and explained everything to me in detail. They did not try to "Upsale" other services.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • VERY HAPPY

    worked with Tony & Larry they were GREAT. Every one starting at the front door to the back door where they prepped my new car for me to take home ...


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    worked with Tony & Larry they were GREAT. Every one starting at the front door to the back door where they prepped my new car for me to take home was a delight to work with, AND I love my new car !! Pleasant purchasing experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Service Department Anywhere

    I have had my SRX since 2010, unfortunately it has had issues that have required several service department visits. I usually work thru Melissa in...


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    I have had my SRX since 2010, unfortunately it has had issues that have required several service department visits. I usually work thru Melissa in service. I can not say one negative thing about them. They do everything to make a service visit easy. I applaud them.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Outstanding sales person

    When my wife finally decided on a Cadillac we went to the dealership and spoke with Larry Bird. From the beginning he was helpful and friendly and...


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    When my wife finally decided on a Cadillac we went to the dealership and spoke with Larry Bird. From the beginning he was helpful and friendly and showed no impatience with my wife or my questions. Larry and the dealership went above and beyond what I expected in locating the color of the SRX my wife wanted. The experience there was outstanding. The personnel were friendly and professional. I would recommend the dealership and Larry Bird to anyone seeking a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best service ever...

    My husband and I am so pleased with the service we received at Lockhart Greenwood. Cars.com was so helpful with allowing us to do advance research...


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    My husband and I am so pleased with the service we received at Lockhart Greenwood. Cars.com was so helpful with allowing us to do advance research on the vehicles we were looking for. We had the best salesperson (Jim Clow), the General Manager was very helpful with approving some minor repairs, the finance manager was very personable and I enjoyed chatting with him. Overall excecellent experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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