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Reviews

Average Ratings

4.2
8 lifetime reviews.
  • Jim White Lexus of Toledo

    Recently purchased a used Lexus 430 LS from this dealership. The buying experience was no-hassle and the salesman (Barry H.) was a true profession...

    Dealer Response

    Hi Jeff, thanks from Barry and me for the very kind review. Hoping to serve you in the future. Phil


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    Recently purchased a used Lexus 430 LS from this dealership. The buying experience was no-hassle and the salesman (Barry H.) was a true professional in every sense of the word. The vehicle had 100,000 miles on it but the service records were impeccable and were shown to me during the buying process. I felt comfortable with the entire process and definitely would do business again here in the future. As the transaction played out I was turned over to the F&I guy who also treated me with utmost respect. He did not try to force me into any extended warranties, rustproofing specials, or any other dealer add-ons. I recently had an accident where my LS was totaled and I am unable to drive at this time. The salesman offered to deliver the vehicle after they completed the 90,000 mile service (timing belt, water pump, etc.) which was included in the deal. I live over an hour away and didn't ask for this this, he just offered this as a service that they provide. Thank you for a very enjoyable buying experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Jeff, thanks from Barry and me for the very kind review. Hoping to serve you in the future. Phil


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  • Looking for a 2013 rx350 or f sport

    Fast response ...........................................

    Dealer Response

    Hi Jim, thanks for the very kind review. Phil


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    Fast response ...........................................

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jim, thanks for the very kind review. Phil


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  • Used auto

    Dealer notified me a couple of days after inquiry that auto had been sold. Pleasant contact.;

    Dealer Response

    Hi Larry, Thanks for taking the time to leave a review. Sorry we missed you. If you see anything that else that interests you, please contact me d...


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    Dealer notified me a couple of days after inquiry that auto had been sold. Pleasant contact.;

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Larry, Thanks for taking the time to leave a review. Sorry we missed you. If you see anything that else that interests you, please contact me directly so I can make you sure you get first shot. Phil 419-841-3500 Used car manager Lexus of Toledo


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  • delayed response

    I was interested in a Lexus they had advertised so, sent an online an online inquiry. No one contacted me for days. than, I got an email from an m...

    Dealer Response

    Hi Mariana, Thanks for leaving your review. Even when we drop the ball, we need to hear about it. Best of luck with your Lexus. They're great car...


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    I was interested in a Lexus they had advertised so, sent an online an online inquiry. No one contacted me for days. than, I got an email from an management person asking me how my experience was and, what can they do to more for me. I responded back and told him that no one contacted me. I than got an email from a salesperson within hours. I was a t work at the time but had already put a deposit with another dealer.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mariana, Thanks for leaving your review. Even when we drop the ball, we need to hear about it. Best of luck with your Lexus. They're great cars. Phil Used car manager Lexus of toledo


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  • Quality Lexus Dealer

    I have found the top people responsive to my needs in customer service, quality of repairs, and buying experience.

    Dealer Response

    Hi, Thanks for leaving a review, especially a nice one like this. We appreciate your business very much. Phil used car manager Lexus of toledo


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    I have found the top people responsive to my needs in customer service, quality of repairs, and buying experience.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Thanks for leaving a review, especially a nice one like this. We appreciate your business very much. Phil used car manager Lexus of toledo


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  • Very Professional

    My experience was very good, I ended up buying used RX 350 from them. Buying process was straight forward for me.

    Dealer Response

    Hi Pete, First of all, let me say thanks for driving all the way from Dublin to buy your RX from us. Second, thanks for leaving this very nice re...


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    My experience was very good, I ended up buying used RX 350 from them. Buying process was straight forward for me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Pete, First of all, let me say thanks for driving all the way from Dublin to buy your RX from us. Second, thanks for leaving this very nice review. We trust your Lexus will be a great vehicle for you for many years. Phil used car manager Lexus of toledo


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  • Used Car Purchase 2013 Chevrolet

    I had been searching for new/used vehicle for 6 months. I found the vehicle I purchased on Cars.com which led me to Lexus of Toledo. The internet ...

    Dealer Response

    Thanks so much from Jason and me. So glad your Chevy is working out well. Phil


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    I had been searching for new/used vehicle for 6 months. I found the vehicle I purchased on Cars.com which led me to Lexus of Toledo. The internet salesperson, Jason followed up quickly from my internet inquiry on a Sunday afternoon. I made my appointment to view/drive the vehicle the next day. This led me to a later afternoon purchase My purchase experience along with the no pressure sales etc.... was as smooth and informative as I could have wanted with a car purchase. Jason had worked to get what I needed in regards to an interest rate/trade of my older vehicle. Not every detail worked out exactly as I wanted but we both came to a close agreement and the new vehicle is parked in my garage. Thanks for your time Jason, I will be in touch!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much from Jason and me. So glad your Chevy is working out well. Phil


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  • Buying a Truck - not a Lexus

    Stopped in because they had a couple of used pick ups (obviously not Lexus brands) I was interested in as possibilities. Salesman was friendly and...


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    Stopped in because they had a couple of used pick ups (obviously not Lexus brands) I was interested in as possibilities. Salesman was friendly and attentive. From the visit, I was able to see the one model did not fit my needs. The other fit my needs but was the top of line trim level. After realizing "leather seats" were not going to make me pay an extra $8K, the salesman was kind enough to point me to alternatives.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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