Reviews

Average Ratings

4.9
765 lifetime reviews. Includes reviews of Royal Kia Tucson from DealerRater.com
  • Great experience!

    I went through the buying experience, sitting on the side line, and being the co-signer for my daughter to buy her very first brand new car. The s...


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    I went through the buying experience, sitting on the side line, and being the co-signer for my daughter to buy her very first brand new car. The sales associate and the entire dealership took excellent care of her. Having worked "in the industry" I have seen a lot of dealerships from the inside, and know the red flags when I see them. This was a through and through a great experience, and I'm happy my daughter chose Royal Kia, and that her introduction to becoming an owner of a new Kia was as positive and pleasant as this!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2018 Kia Sportage

    dealership is being remodeled,in a state of organized chaos. however, Tom Rice our sales professional sales consultant make it all a pleasant expe...


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    dealership is being remodeled,in a state of organized chaos. however, Tom Rice our sales professional sales consultant make it all a pleasant experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • This is the title of my review
    September 21, 2017

    Ariel was very helpful. He helped us figure out our price range, and find the right car within it. Would definitely recommend to anyone. Yep.


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    Ariel was very helpful. He helped us figure out our price range, and find the right car within it. Would definitely recommend to anyone. Yep.

    Does recommend this dealer

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  • FANTASTIC experience with Royal Automotive
    September 20, 2017

    As a first time buyer, I was in search of a vehicle that was in my price range (low) but would last me a reasonably long time and I found it with ...


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    As a first time buyer, I was in search of a vehicle that was in my price range (low) but would last me a reasonably long time and I found it with Royal Kia. Everett and Jennifer were extremely helpful in not only suggesting various cars, but explaining the pros and cons of each. As a first-time buyer they were also able to secure the best rates possible. I would tell anyone and everyone to make their way over to Royal for a fantastic car buying experience.

    Does recommend this dealer

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  • Thank you Royal Kia!
    September 20, 2017

    I was looking for pre-owned Nissan Versa Note online during the Labor Day weekend. I found out that a family member had a great experience buying ...


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    I was looking for pre-owned Nissan Versa Note online during the Labor Day weekend. I found out that a family member had a great experience buying her new car from Terra C. at Royal Kia just a few days before. I trust the experiences of my friends and family. Word of mouth is the best (or worst) advertising! I was attracted right away to the idea of a car dealership that does not pay their employees commission. I don't want to get into a power struggle with a sales person who wants to make money first and I alone have to advocate for myself and get into a haggling war. My car buying experience was so pleasant because customer service was top priority for both Terra and me. Terra was very helpful. I felt guided and not pressured by her. She went out of her way to make us feel important and valued. Terra followed up after the purchase to check-in with me and take care of some loose ends. I highly recommend purchasing a car from Royal Kia/Mini. I am so pleased that my pre-owned car is certified and comes with the "Forever Warranty". The customer service was exceptional from the smiling employee who greeted us at the door, the manager, "Beto" who offered some food to my fiance who was shaking from low-blood sugar, Terra who helped us purchase a great car and Brandon at Royal Mini who serviced and washed my car for me. Thank you!!

    Does recommend this dealer

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  • Thank you Royal Kia/Mini
    September 15, 2017

    I was looking for pre-owned Nissan Versa Note online during the Labor Day weekend. I found out that a family member had a great experience buying ...


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    I was looking for pre-owned Nissan Versa Note online during the Labor Day weekend. I found out that a family member had a great experience buying her new car from Terra C. at Royal Kia just a few days before. I trust the experiences of my friends and family. Word of mouth is the best (or worst) advertising! I was attracted right away to the idea of a car dealership that does not pay their employees commission. I don't want to get into a power struggle with a sales person who wants to make money first and I alone have to advocate for myself and get into a haggling war. My car buying experience was so pleasant because customer service was top priority for both Terra and me. Terra was very helpful. I felt guided and not pressured by her. She went out of her way to make us feel important and valued. Terra followed up after the purchase to check-in with me and take care of some loose ends. I highly recommend purchasing a car from Royal Kia/Mini. I am so pleased that my pre-owned car is certified and comes with the "Forever Warranty". The customer service was exceptional from the smiling employee who greeted us at the door, the manager, "Beto" who offered some food to my fiance who was shaking from low-blood sugar, Terra who helped us purchase a great car and Brandon at Royal Mini who serviced and washed my car for me. Thank you!!

    Does recommend this dealer

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  • Great experience.

    Great experience. Had a great sales person who went out of his way to show and find a vehicle for me.


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    Great experience. Had a great sales person who went out of his way to show and find a vehicle for me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience thanks to Melissa
    September 11, 2017

    Great experience thanks to Melissa!!!!!!!!!! What can I say, you are very lucky to have such a competent employee. I have bought or leased autos f...


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    Great experience thanks to Melissa!!!!!!!!!! What can I say, you are very lucky to have such a competent employee. I have bought or leased autos for over 50 years and this is the by far the best experience.

    Does recommend this dealer

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  • Great working with Juan!
    September 9, 2017

    Juan and I hit it off right from the start. He worked wih me on finding just thebright car and deal for me, and it all worked out well in the end....


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    Juan and I hit it off right from the start. He worked wih me on finding just thebright car and deal for me, and it all worked out well in the end. I have a new car and I am very happy with the experience i had. Thanks Juan!!!

    Does recommend this dealer

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  • Great experience
    September 9, 2017

    Royal Kia's Melissa Shelley made the buying process a breeze. She was excellent at answering all of my questions and we completed the purchase in ...


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    Royal Kia's Melissa Shelley made the buying process a breeze. She was excellent at answering all of my questions and we completed the purchase in just a couple of hours.

    Does recommend this dealer

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