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Reviews

Average Ratings

4.9
626 lifetime reviews. Includes reviews of Royal Kia Tucson from DealerRater.com
  • Great experience!

    I went through the buying experience, sitting on the side line, and being the co-signer for my daughter to buy her very first brand new car. The s...


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    I went through the buying experience, sitting on the side line, and being the co-signer for my daughter to buy her very first brand new car. The sales associate and the entire dealership took excellent care of her. Having worked "in the industry" I have seen a lot of dealerships from the inside, and know the red flags when I see them. This was a through and through a great experience, and I'm happy my daughter chose Royal Kia, and that her introduction to becoming an owner of a new Kia was as positive and pleasant as this!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very helpful and fair
    March 23, 2017

    Salesman was very knowledgeable and helpful. Didn't feel pressured into buying anything which is nice at a dealership. Will definitely recommend t...


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    Salesman was very knowledgeable and helpful. Didn't feel pressured into buying anything which is nice at a dealership. Will definitely recommend this dealership to other people and will continue going there myself.

    Does recommend this dealer

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  • A+ to entire staff
    March 21, 2017

    We were treated with respect and courtesy by our salesman Ariel Karagodskiy. The entire staff was very friendly and helpful. We will recommend t...


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    We were treated with respect and courtesy by our salesman Ariel Karagodskiy. The entire staff was very friendly and helpful. We will recommend this dealership.

    Does recommend this dealer

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  • 2nd Kia Lease
    March 17, 2017

    I needed to turn in my leased Kia Optima. My husband and I had been to 8 dealerships checking out different types of cars and SUV's. We decided ...


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    I needed to turn in my leased Kia Optima. My husband and I had been to 8 dealerships checking out different types of cars and SUV's. We decided to stop by Royal Kia and River Lintner greeted us upon arriving. He was very thorough and answered all of our questions. I wanted a particular style of the Optima. River and his manager looked until they found my car in Phoenix. Needless to say that the entire experience was painless :-) . Thank you River for the optimal experience. We will definitely recommend River and Royal Kia to anyone we know looking for a new car. Thank you.

    Does recommend this dealer

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  • WOW what an employee and dealership!!!
    March 16, 2017

    While on vacation our Kia Sorento had transmission trouble and we took it to Royal Kia in Tucson AZ. Mr. Scott Maher diagnosed the problem quickly...


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    While on vacation our Kia Sorento had transmission trouble and we took it to Royal Kia in Tucson AZ. Mr. Scott Maher diagnosed the problem quickly and informed us that it would take three days for the part to come in. He then assigned us a 2016 Kia as a loaner car for our use until our vehicle was fixed, Mr. Maher was awesome in his knowledge, professionalism,and conduct as well a his treatment and concern for us. He is an exemplary and valuable employee. By the way all other employees we interacted with were awesome also! What a dealership!!!!!

    Does recommend this dealer
    Came in for service or repair

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  • We bought a KIA Sportage
    March 12, 2017

    This is the second vehicle we have purchased from Royal Dealership it was as painless as can be expected when purchasing a automobile, A lot has c...


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    This is the second vehicle we have purchased from Royal Dealership it was as painless as can be expected when purchasing a automobile, A lot has changed in the 10 years from our last purchase. Sales gal Anchoret was a pleasure to work with, highly recommend her to anyone shopping for a car at Royal KIA. The "Manager" Kevin totally destroys the myth of the manager in the back, great guy and he can really "Hurry Up".

    Does recommend this dealer

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  • Absolutely AWESOME
    March 10, 2017

    This was our first purchase on our own, we were a bit nervous and skeptical to say the least. And then we met our salesman Russell Rodriguez. Righ...


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    This was our first purchase on our own, we were a bit nervous and skeptical to say the least. And then we met our salesman Russell Rodriguez. Right from the get go Russell makes you feel welcomed and not pressured at all to make a purchase, which was a huge relief for us. We were nervous about being persuaded into buying something we didn't want or need, and Russell quickly assured us that we were in the drivers seat through out the whole process. He answered all of our questions, ridiculous as they may have been. He made sure we understood every step of the buying process. Then we bought the car. Usually you expect this to be the last encounter with your salesman. Not the case with Russell. He mentioned how he wanted to get us a better rate on our loan, which sounded great but we knew he is a busy man and the likelihood of this happening would be small. Then 1 week after our purchase we get a phone call from Russell stating how he found us a better rate. He didn't forget about us after all... I could go on and on about how awesome Russell is, but its better to see for yourself. Pay him a visit, you will not be disappointed. Thanks for everything Russell. We appreciate you going above and beyond...see you at the next purchase,

    Does recommend this dealer

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  • Awesome experience
    March 8, 2017

    River made me feel extremely comfortable with my purchase. I felt he went over and above to make this the best possible experience I could ever ha...


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    River made me feel extremely comfortable with my purchase. I felt he went over and above to make this the best possible experience I could ever have at a dealership. I would definitely recommend him and this business to any and everyone looking to purchase a vehicle. Very happy. Thank you River Lintner.

    Does recommend this dealer

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  • Excellent
    March 7, 2017

    River was very knowledgeable for being so young. We are very impressed with him. Told him he'll probably be a Manager soon. It was a pleasant ex...


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    River was very knowledgeable for being so young. We are very impressed with him. Told him he'll probably be a Manager soon. It was a pleasant experience.

    Does recommend this dealer

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  • Finding our Soul mate
    March 4, 2017

    Our family has been buying from Royal for over 20 years. We always feel like family when we walk in the door. The pastries from Nadine's are alway...


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    Our family has been buying from Royal for over 20 years. We always feel like family when we walk in the door. The pastries from Nadine's are always a nice gesture, yet knowing they want what's best for you is even better. Buying your first brand new car is a nerve wrecking experience, but our guy Dave was extremely helpful, patient, kind, and honest. He didn't talk down to us, answered my 500 questions, gave us all our options and the pros and cons of each one. When we needed to hurry at the end to pick up our son from school, he nagged the detail crew and took the wrap for us. (Even though I'm pretty sure he saw our Darth Vader steering wheel cover on our crappy old trade in and wanted it for his soon to be Tacoma after we stupidly left it behind.) The finance gurus are amazing and helped us get a competive rate to actually fit our budget. We couldn't be happier with our new vehicle! Or the red roses blooming on our table after Dave gave it to my husband from behind and helped us find our Soul.

    Does recommend this dealer

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