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Reviews

Average Ratings

4.2
37 lifetime reviews. Includes reviews of Acura of Thousand Oaks from DealerRater.com
  • 2015 Acura TLX
    May 2, 2016

    my worst buying experience my new TLX had 17 invoices spent 47 days in shop in six month of ownership. Good luck on your purchase.


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    my worst buying experience my new TLX had 17 invoices spent 47 days in shop in six month of ownership. Good luck on your purchase.

    Does not recommend this dealer

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  • Best Car Shopping Experience Ever!
    September 29, 2015

    Best car shopping experience ever. I've purchased BMWs and Mercedes before and this was my 1st time at an Acura dealership and let me tell you, I ...


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    Best car shopping experience ever. I've purchased BMWs and Mercedes before and this was my 1st time at an Acura dealership and let me tell you, I was impressed with the service. My sister traded in her car for a 2015 TLX, and everything went smoothly. Sebastien, James, and the sales manager Steven were great! We drove all the way from the San Fernando Valley because I had read all the other great reviews, and everyone was right. Thumbs up!

    Does recommend this dealer

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  • We just purchased a 2014 Acura MDX from Acura of Thousand...
    February 27, 2014

    We just purchased a 2014 Acura MDX from Acura of Thousand Oaks. This was the best experience we have ever had buying a car. We contacted various...


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    We just purchased a 2014 Acura MDX from Acura of Thousand Oaks. This was the best experience we have ever had buying a car. We contacted various dealerships and Sam responded right away with the best price and he had the car that we wanted. We arrived at the dealership and Sam greeted us outside. We took the car for a test-drive and were blown away! He was very knowledgable about Acuras and the MDX. The finance department was easy going and the whole process was quick and easy. I would highly recommend Acura of Thousand Oaks and in particular Sam!! If you want to buy a top-rated car without haggling, and get the best price around, go to Acura of Thousand Oaks and ask for Sam.

    Does recommend this dealer

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  • I recently just purchases a 2014 Acura TSX from Acura of...
    February 18, 2014

    I recently just purchases a 2014 Acura TSX from Acura of Thousand Oaks from Daniel Hyam and I must say this was by far the easiest car buying expe...


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    I recently just purchases a 2014 Acura TSX from Acura of Thousand Oaks from Daniel Hyam and I must say this was by far the easiest car buying experience I have encountered. He was extremely patient with me as I tend to be very picky when it comes to purchasing a vehicle. He answered all my questions and made this experience so smooth and easy. I would definitely recommend anyone who is looking to purchase a new vehicle to come here and ask for Daniel.

    Does recommend this dealer

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  • I recently helped my brother buy a used Volkswagen....
    February 11, 2014

    I recently helped my brother buy a used Volkswagen. Daniel Hyam seemed sincerely interested in helping him find the car that would make him happie...


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    I recently helped my brother buy a used Volkswagen. Daniel Hyam seemed sincerely interested in helping him find the car that would make him happiest - a contrast from the nearby Volkswagen dealership. It was my brother's first time buying a car and it seems like we spent two days at this dealership while Daniel answered all of his questions. My brother took the car on multiple long test drives as well as driving all the way to his mechanic in North Hollywood. He loves the car, and I'm glad he had such a non-adversarial experience.

    Does recommend this dealer

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  • This is our 3rd Acura we have purchased here. I do not...
    January 6, 2014

    This is our 3rd Acura we have purchased here. I do not think we will ever go to another dealer. They make everything so easy. This was our fir...


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    This is our 3rd Acura we have purchased here. I do not think we will ever go to another dealer. They make everything so easy. This was our first time to work with Sam and he was fabulous. He was friendly and helpful, even patient with explaining all the technology of the car to me. Thank you Sam, I love my Acura.....

    Does recommend this dealer

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  • Had a great experience. Sam made buying my new MDX easy....
    December 31, 2013

    Had a great experience. Sam made buying my new MDX easy. He was able to beat the price of the other Acura dealers in area and worked with Brett ...


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    Had a great experience. Sam made buying my new MDX easy. He was able to beat the price of the other Acura dealers in area and worked with Brett the get me a finance rate that was lower than I expected.

    Does recommend this dealer

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  • Purchased a new Acura 2014 MDX with Sam this past...
    December 4, 2013

    Purchased a new Acura 2014 MDX with Sam this past weekend. He was great to work with. Called multiple Acura dealerships, but Sam was the most pro...


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    Purchased a new Acura 2014 MDX with Sam this past weekend. He was great to work with. Called multiple Acura dealerships, but Sam was the most professional and easiest to work with. Price was the best and service was Top Notch! Was in and out in a few hours and driving a wonderful new car. I wouldn't hesitate to recommend Sam to all my family and friends. Thank you again!

    Does recommend this dealer

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  • acura of thousand oaks

    friendly sales person. nice clean car but the Nav didn't work so I couldn't buy the car. I would go back.


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    friendly sales person. nice clean car but the Nav didn't work so I couldn't buy the car. I would go back.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Not a friendly place at all. just a lot of wasted time. I...
    August 14, 2013

    Not a friendly place at all. just a lot of wasted time. I really wasted 6 hours for nothing other than a upset stomach. The deal was over $1000 wh...

    Acura of Thousand Oaks

    Dear ORomero, My name is Nikki Looper, Client Relations for Acura of Thousand Oaks. Your review was brought to our attention and I wanted to reac...


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    Not a friendly place at all. just a lot of wasted time. I really wasted 6 hours for nothing other than a upset stomach. The deal was over $1000 what I wanted to pay.

    Does not recommend this dealer
    Acura of Thousand Oaks

    Dear ORomero, My name is Nikki Looper, Client Relations for Acura of Thousand Oaks. Your review was brought to our attention and I wanted to reach out to you. At Acura of Thousand Oaks our Client's Satisfaction is truly our highest priority. That being said, we apologize that your experience was less than satisfactory and we would like to rectify the situation. We have attempted to contact you multiple times but have not heard back from you. Our main line at the Dealership is (805) 371-5800, and my direct line is (805) 421-5270. Please do not hesitate to contact me or one of our Sales Managers; we would all be more than happy to assist you. Warm Regards, Nikki Looper Client Relations Acura of Thousand Oaks Direct: (805)421-5270 nicole.looper@silverstarauto.com www.AcuraofTO.com


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