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Reviews

Average Ratings

4.9
172 lifetime reviews.
  • Great experience!!

    Great experience leasing my ATS from Gary and Tony and the rest of their team. No Haggle down to earth upscale service. Great facility . Beat brog...

    Dealer Response

    John, congratulations on your new Cadillac ATS! Thank you for taking the time to write about your experience. It is magnificent to know that Gary,...


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    Great experience leasing my ATS from Gary and Tony and the rest of their team. No Haggle down to earth upscale service. Great facility . Beat brogans pricing and service.. Couldn't even get the sales guy at brogan to call Me back.! Love the ATS guys! Owned German cars and love the ATS more.. Would highly recommend..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    John, congratulations on your new Cadillac ATS! Thank you for taking the time to write about your experience. It is magnificent to know that Gary, Tony, and our staff were able to provide you with the pressure-free and knowledgeable service that Cadillac of Mahwah is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Best, John Regan (201) 579-6500, jregan@cadillacofmahwah.com


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  • Mary Ziegler

    This is my 4th Cadillac purchase, and the service at Mahwah far exceeds any other dealer experience I've had! The personal attention from start t...

    Dealer Response

    Thank you for taking the time to share your thoughts with us, Mary. We are dedicated to our customers and it is important we do everything in our ...


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    This is my 4th Cadillac purchase, and the service at Mahwah far exceeds any other dealer experience I've had! The personal attention from start to finish was more than I expected. Love, love, love my SRX! Thank you Rich and team!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your thoughts with us, Mary. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! All of us at Cadillac of Mahwah await your return. Please let us know how we may be able to help next! Sincerely, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah


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  • Excellent Service

    Each person I deal with everytime goes out of their way to make my experience exceptional. Their professionalism and efficiency I appreciate most!

    Dealer Response

    Thank you for the great rating and review, Michele. I am pleased to hear that everything went well for you and that your experience is always exce...


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    Each person I deal with everytime goes out of their way to make my experience exceptional. Their professionalism and efficiency I appreciate most!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great rating and review, Michele. I am pleased to hear that everything went well for you and that your experience is always exceptional. If there's anything more we can do for you please don't hesitate to visit. Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah


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  • Great service

    Professionalism is superior. As a female I appreciate being treated fairly without trickery. The service department is clean and time lines give...

    Dealer Response

    We appreciate the kind words, Irene. We look forward to seeing you again in the future! Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadi...


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    Professionalism is superior. As a female I appreciate being treated fairly without trickery. The service department is clean and time lines given are pretty accurate.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Irene. We look forward to seeing you again in the future! Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah


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  • Great service

    prompt service; excellent communication; use of text message to communicate; loaner program is essential for me; professionalism of staff in all a...

    Dealer Response

    Denise, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied w...


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    prompt service; excellent communication; use of text message to communicate; loaner program is essential for me; professionalism of staff in all aspects; waiting area very clean and stocked with newspapers

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Denise, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah


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  • Amazing service department

    Everything was super easy from start to finish. The team at a Mahwah Cadillac always does a fantastic job. I would recommend them to everyone I ...

    Dealer Response

    Zoltan, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Paul Ciriello pciriello@cadill...


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    Everything was super easy from start to finish. The team at a Mahwah Cadillac always does a fantastic job. I would recommend them to everyone I know !

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Zoltan, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah


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  • Extremely clean facility Well organized

    Everything in general was great they wash the car and took care of it like it was their own vehicle

    Dealer Response

    Frank, thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Paul Ciriello pciriello@cadi...


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    Everything in general was great they wash the car and took care of it like it was their own vehicle

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Frank, thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah


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  • Excellent service

    Exceeds our expectations and would highly recommend your dealership. Friendly, courteous staff and customer service! Cadillac is a very comforta...

    Dealer Response

    Thank you for taking the time to write about your experience with us, Robert! I am happy we were able to exceed your expectations. We appreciate ...


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    Exceeds our expectations and would highly recommend your dealership. Friendly, courteous staff and customer service! Cadillac is a very comfortable vehicle that can suit your family needs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write about your experience with us, Robert! I am happy we were able to exceed your expectations. We appreciate the recommendation as well. Don't hesitate to contact us if there is anything else we can do for you. Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah


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  • Great service

    Pleasant staff, always great service. They don't pressure you into something you don't want. Planning to purchase my next car in the near future ...

    Dealer Response

    Congratulations on your new car, Gina! Thank you for taking the time to write about your experience. It's great to know we were able to provide yo...


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    Pleasant staff, always great service. They don't pressure you into something you don't want. Planning to purchase my next car in the near future there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new car, Gina! Thank you for taking the time to write about your experience. It's great to know we were able to provide you with the pressure-free service Cadillac of Mahwah is known for. Please feel free to stop by if there is anything else we can do to help you. Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah


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  • Service

    Brianna in service always a pleasure to deal with. Service and car buying always pleasant and no hassle. Would recommend Cadillac of Mahwah.

    Dealer Response

    Rodney, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service ...


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    Brianna in service always a pleasure to deal with. Service and car buying always pleasant and no hassle. Would recommend Cadillac of Mahwah.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rodney, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your continued patronage. We look forward to working with you again. Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah


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