Dealer on Cars.com since March 2011
|Mon||9:00 AM - 7:00 PM|
|Tue||9:00 AM - 7:00 PM|
|Wed||9:00 AM - 7:00 PM|
|Thu||9:00 AM - 7:00 PM|
|Fri||9:00 AM - 7:00 PM|
|Sat||9:00 AM - 6:00 PM|
|Mon||7:00 AM - 6:00 PM|
|Tue||7:00 AM - 6:00 PM|
|Wed||7:00 AM - 6:00 PM|
|Thu||7:00 AM - 6:00 PM|
|Fri||7:00 AM - 6:00 PM|
I am a first time internet buyer of an automobile and was leery about buying a car out of state. I received a very prompt response from Patrick White
concerning my inquiry. I spoke with him the next day concerning a certified pre-owned BMW. He was very knowledgeable about the automobile and if he did not have an answer quickly found one. He showed a true interest in my concerns and listened to what I was looking for in an automobile. He was very polite on the phone and would call back within a reasonable amount of time, which was not what I was used to with other dealers that I had spoken with. A deal was made quickly and financing was taken care of with ease. I had planned to have the automobile shipped, which Patrick also helped with in contacting the company of my choosing. Shortly before shipping, an area of cosmetic damage was found on the automobile. Patrick called me immediately and relayed what was found. He then apologized and since it had not been discussed in the original agreement, Patrick had the area taken care of at no cost to me. I was so surprised by the honesty of this advisor. He could have shipped the car without any mention of it to me. I ended up getting to pick the car up myself and I was very glad that I did. Everyone at Century BMW was very pleasant to talk with. In talking with Patrick face to face I got a real feel for the pride that he takes in his position and the honesty and integrity that he has when working with a customer through the purchasing process. I highly recommend Century BMW as well as Patrick White to anyone looking to purchase a quality automobile from a quality sales team.
The experience we had at Century BMW was fantastic! The people are friendly, helpful and truly care about your needs and what you are looking for in a
car. We cannot thank them enough for all their help! We will surely be back.
JS, Thank you for taking the time to write a review. Parker and Manette will be ecstatic to hear your kind words. We appreciate your loyalty and busin
Carl and Parker where very friendly and professional. Work very hard to answer all our questions and resolve any concerns we had about making this dea
l. I would definitely work with Carl and Parker agin and I would refer all my friends to them both.
We appreciate your kind review! We're happy to hear our team provided you with the five-star experience you deserve. Please never hesitate to reach ou
t if there is anything else we can do for you.Thank you for your recommendation and we hope to see you again!
26 lifetime reviews of the Service Department. Includes reviews of Century BMW from DealerRater.com
Thank you to Century BMW. I can't thank them enough and especially my service adviser, Luke Echols. I live an hour and a half away from the dealership
but Luke made the process very accommodating for me. I was updated daily on the job status and was given ample amount of notice of when my vehicle would be ready for pick up. Luke and Century BMW have definitely earned my trust and future business!
You're welcome! Your feedback means the world to us and we're thrilled to hear that Luke provided you with such exceptional service. We look forward t
o serving you again and hope that you'll think of us again for your future automotive needs.
I've taken my 328i in for warranty work twice, and both times have been a good experience. Luke worked hard to make the whole process as convenient a
s possible. He did a great job! They were never pushy, and gave fair/competitive prices.
Thank you for taking the time to leave us such a great review! We are grateful for your repeat business and to have given you good experiences on both
occasions. We are proud of Luke and all our staff for their commitment to our customers and dedication to ensuring all work is performed quickly and easily. We strive for the kind of pleasant, honest, and trustworthy care he gave you. Please feel free to contact us anytime if you ever have any questions or concerns.
Wheel Alignment (4WD)
Oil, Filter Change