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Reviews

Average Ratings

4.8
177 lifetime reviews. Includes reviews of Century BMW from DealerRater.com
  • Online purchasing with ease

    I am a first time internet buyer of an automobile and was leery about buying a car out of state. I received a very prompt response from Patrick Wh...


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    I am a first time internet buyer of an automobile and was leery about buying a car out of state. I received a very prompt response from Patrick White concerning my inquiry. I spoke with him the next day concerning a certified pre-owned BMW. He was very knowledgeable about the automobile and if he did not have an answer quickly found one. He showed a true interest in my concerns and listened to what I was looking for in an automobile. He was very polite on the phone and would call back within a reasonable amount of time, which was not what I was used to with other dealers that I had spoken with. A deal was made quickly and financing was taken care of with ease. I had planned to have the automobile shipped, which Patrick also helped with in contacting the company of my choosing. Shortly before shipping, an area of cosmetic damage was found on the automobile. Patrick called me immediately and relayed what was found. He then apologized and since it had not been discussed in the original agreement, Patrick had the area taken care of at no cost to me. I was so surprised by the honesty of this advisor. He could have shipped the car without any mention of it to me. I ended up getting to pick the car up myself and I was very glad that I did. Everyone at Century BMW was very pleasant to talk with. In talking with Patrick face to face I got a real feel for the pride that he takes in his position and the honesty and integrity that he has when working with a customer through the purchasing process. I highly recommend Century BMW as well as Patrick White to anyone looking to purchase a quality automobile from a quality sales team.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Car Buying Experience
    April 23, 2017

    Everyone at the dealership was friendly and accommodating and made the car buying experience very easy. I would definitely buy another car from C...

    Century BMW

    Thanks for your review and the great photo! We're happy to hear that Nelson and our team provided you with the excellent service you deserve. We...


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    Everyone at the dealership was friendly and accommodating and made the car buying experience very easy. I would definitely buy another car from Century BMW. Ask for Nelson!

    Does recommend this dealer
    Century BMW

    Thanks for your review and the great photo! We're happy to hear that Nelson and our team provided you with the excellent service you deserve. We hope to see you again, we appreciate your business!


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  • Excellent experience
    April 20, 2017

    My experience buying a car at Century was hands down an excellent one. Manette is a good representative and had speedy responses to any of my que...

    Century BMW

    We are so glad that you had a 5-star experience with us, that is what we always strive for. We will be sure to tell Davide and Manette to keep up ...


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    My experience buying a car at Century was hands down an excellent one. Manette is a good representative and had speedy responses to any of my questions or concerns. I appreciate her being on top of her game professionally. I also enjoyed working with David who also gave fast response.

    Does recommend this dealer
    Century BMW

    We are so glad that you had a 5-star experience with us, that is what we always strive for. We will be sure to tell Davide and Manette to keep up the good work! Buying a car can be a stressful process but we are glad you had a smooth and "speedy" process. We appreciate your business and hope to see you again!


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  • Professionalism from start to finish of purchase process
    April 19, 2017

    Response to my internet request was rapid. The appointment for my test drive was at my convenience. The purchase process, delivery of vehicle, a...

    Century BMW

    Thank you for the five-star review! We're happy to see that you had a great experience with our internet team and the rest of our staff. We apprec...


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    Response to my internet request was rapid. The appointment for my test drive was at my convenience. The purchase process, delivery of vehicle, and Genius experience was First Rate. Ann Marie and Bradley were responsive to all my questions and made my car buying experience awesome!

    Does recommend this dealer
    Century BMW

    Thank you for the five-star review! We're happy to see that you had a great experience with our internet team and the rest of our staff. We appreciate your business and look forward to serving you again in the future!


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  • New BMW
    April 19, 2017

    This was the best new car buying experience that I have ever had and I do not think that I have ever dealt with a salesman that knew as much about...

    Century BMW

    Thanks for your review and the great photo, Rhonda! We're happy to hear that Andrew provided you with such excellent service. We're lucky to hav...


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    This was the best new car buying experience that I have ever had and I do not think that I have ever dealt with a salesman that knew as much about the car as Andrew.

    Does recommend this dealer
    Century BMW

    Thanks for your review and the great photo, Rhonda! We're happy to hear that Andrew provided you with such excellent service. We're lucky to have him on our team. We appreciate your business, please let us know if we can be of help in the future!


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  • BMW purchase
    April 17, 2017

    Our experience with Century BMW was very positive. We were turning in our leased vehicle and purchased a used vehicle. Andrew and the staff at t...

    Century BMW

    Jessica, thank you for the great review! We will be certain to let Andrew and the rest of our staff know how much you appreciated them. We want al...


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    Our experience with Century BMW was very positive. We were turning in our leased vehicle and purchased a used vehicle. Andrew and the staff at this dealership were very helpful in making the whole process quite painless.

    Does recommend this dealer
    Century BMW

    Jessica, thank you for the great review! We will be certain to let Andrew and the rest of our staff know how much you appreciated them. We want all our customers to have a stress-free painless car-buying experience like the one you had. We hope you are enjoying your new car. Please feel free to contact us anytime if you ever have any questions or concerns. Kevin Garner, Sales Manager, (256) 536-3800, kgarner@centuryauto.com


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  • Exceptional Salesperson paired with Exceptional Dealership
    April 13, 2017

    Our previous experience with Ann Marie and the dealership has been so exceptional that we didn't even consider purchasing from anyone else. The ad...

    Century BMW

    I'm so happy to hear that Ann Marie could provide you with exceptional service and that you liked Paxton's help with the process. It's great to he...


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    Our previous experience with Ann Marie and the dealership has been so exceptional that we didn't even consider purchasing from anyone else. The addition of Ann Marie's assistant to the process was a plus

    Does recommend this dealer
    Century BMW

    I'm so happy to hear that Ann Marie could provide you with exceptional service and that you liked Paxton's help with the process. It's great to hear that you came back to us because of the previous good experience. If you have any recommendations for we can do to achieve a 5-star rating, please let me know. We appreciate the review and the feedback very much. -Kevin Garner, Sales Manager, (256) 536-3800, kgarner@centuryauto.com


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  • Focused on customer
    April 11, 2017

    Ann Marie help me purchase a new BMW with exactly the features I wanted. She never tried to "sell" me a car. I had some detailed technical quest...

    Century BMW

    Bill, thanks for sharing your review! We're glad to hear that Ann Marie provided you with such excellent service. Our team is proud of our helpf...


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    Ann Marie help me purchase a new BMW with exactly the features I wanted. She never tried to "sell" me a car. I had some detailed technical questions about the collision avoidance system, and Ann Marie made sure I got the answered I needed from an expert. My wife is very short, and wanted running boards on the X3. BMW no longer offers running boards for the X3, so Ann Marie helped me find a local supplier to add the running boards and even coordinated getting them installed when the new BMW was delivered.

    Does recommend this dealer
    Century BMW

    Bill, thanks for sharing your review! We're glad to hear that Ann Marie provided you with such excellent service. Our team is proud of our helpful, hassle-free atmosphere. We appreciate your business, please let us know if there's anything else we can do for you!


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  • Great experience
    March 30, 2017

    I gave this rating because Ann Marie was exceptional. She knew everything about this car. The other people at dealership were very nice as well.

    Century BMW

    We appreciate your kind review! We're happy to hear that Ann Marie and our team were so helpful. We hope to see you again, thank you for your bu...


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    I gave this rating because Ann Marie was exceptional. She knew everything about this car. The other people at dealership were very nice as well.

    Does recommend this dealer
    Century BMW

    We appreciate your kind review! We're happy to hear that Ann Marie and our team were so helpful. We hope to see you again, thank you for your business!


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  • Highly recommended
    March 25, 2017

    Professional, businesses like,low pressure car buying experience. The entire staff- from sales to finance to service- is knowledgeable and experie...

    Century BMW

    Oh! And thank you for the picture!

    Century BMW

    Thank you for your kind words and feedback. We really appreciate your business. Should you need anything else in the future, please do not hesitat...


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    Professional, businesses like,low pressure car buying experience. The entire staff- from sales to finance to service- is knowledgeable and experienced. What luxury auto buying should be.

    Does recommend this dealer
    Century BMW

    Oh! And thank you for the picture!

    Century BMW

    Thank you for your kind words and feedback. We really appreciate your business. Should you need anything else in the future, please do not hesitate to reach out!


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