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Sales 9:30 AM - 7:00 PM
Mon 9:30 AM - 7:00 PM
Tue 9:30 AM - 7:00 PM
Wed 9:30 AM - 7:00 PM
Thu 9:30 AM - 7:00 PM
Fri 9:30 AM - 7:00 PM
Sat 10:00 AM - 4:00 PM
Sun Closed
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Reviews

4.1
Average based on 9 reviews.
  • Good honest dealer

    In meeting with this sales team, no pressure, no attitude. Just go old down to earth car guys. Thanks to people like this, there is hope for all c...


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    In meeting with this sales team, no pressure, no attitude. Just go old down to earth car guys. Thanks to people like this, there is hope for all car sales people.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Poor communication

    Purchased vehicle over 2 months ago. Mark said a part was fixed but the light came on before leaving the lot. He advised he would have it fixed....

    Dealer Response

    Matt, So very sorry this happened to you. I use a third party repair facility when ours is backed up and I should have personally ordered your par...


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    Purchased vehicle over 2 months ago. Mark said a part was fixed but the light came on before leaving the lot. He advised he would have it fixed. Made one trip there and wrong part was ordered. Was told the week after that he would come out to my house and fix, never showed up or responded to my texts,calls, voicemails. Was told next he would just send me the part and now 3 weeks later the part has not arrived. Two weeks ago Mark let me know he would find out about the part on Thursday and let me know by end of business, almost 2 weeks has gone by before I got a response, he had not . Now I was told I would hear from him by 8/10/16, still haven't heard anything. I have called over 30 times to 3 different numbers, left multiple voicemails and texts with very few responses and no progress. I also have sent an email that Cameron (someone in their dealership) told me goes directly to the owner, almost a week ago with absolutely no response. Beware when buying, follow through does not happen.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Matt, So very sorry this happened to you. I use a third party repair facility when ours is backed up and I should have personally ordered your part and we would not be having this issue. It would have been fixed right the first time. You asked me to ship you the part which we did by means of UPS so I could track it. The part was returned because it was never signed for or picked up at your local UPS store after it was not deliverable. I was off due to complications from a motorcycle deer accident I had and was unable to follow up on this situation. Due to a head injury and a facture in my back It left me a little out of my normal element and I dropped the ball and I seriously apologies. If you look at the rest of my reviews since I took over in 2014 they are all 5 stars. That is the way I do business. The part has been reshipped and I will follow up personally to ensure its delivery. AS for the buying process on your rating I find that to be completely unfair and untrue. You and your wife were both very happy with the vehicle, price and service you received. Again I am very sorry that you are unhappy and will do everything in my power to make sure this never happens again.


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  • Great

    Mark Savage at the GL location was super easy to work with. An excellent overall experience.


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    Mark Savage at the GL location was super easy to work with. An excellent overall experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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About Our Dealership

Dealer on Cars.com since July 2014

Robert Lee Auto Sales is founded on trust, integrity, and respect. We are proud to offer these values in our sales and business practices so our customers keep coming back. The vehicles on our lot have the best prices and quality in the area so come by and see us today!

"Come and see Robert Lee."